Qantas announced recently that they are introducing a new way to upgrade called “Bid Now”. Under the new system, which will function alongside the traditional “classic” points upgrades, selected flyers will be offered the opportunity to bid for an upgrade using a combination of points and cash. It will operate like an auction, with bidders … Continued
If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the customer and as a passenger, it’s often easy just to give up. But did you know that there is an advocate that may be able … Continued
This week a member is looking to book a trip to Asia on Singapore Airlines. As a Velocity member, they would like to book with Virgin Australia however to do so would cost $132 more. Understandably they are wondering what, if anything, one gets for that extra $132. Hi, just looking into booking a fare … Continued
Malaysia Airlines has become the latest airline to devalue its frequent flyer program. As well as making changes to the way miles are earned, the airline has significantly increased the number of Enrich miles required for reward flights. As well the increase to redemption costs, Malaysia Airlines is making changes to zones that leave most … Continued
Finding Velocity Frequent Flyer reward seats on partner airlines, such as Etihad, Delta, Virgin Atlantic and Virgin America, has proven a struggle for one of our members. The member wants to use their Virgin points to fly to the USA and Europe. However, they have been finding that award availability on some partner airlines has … Continued