For the first time in a number of years, Qantas last week announced a profit in their half-year results. The highlight of the results is an underlying profit before tax of $367 million. Qantas’ controversial cost-cutting seems to be the main source of the improved financial position. The airline reports that a staggering $374 million … Continued
This week one of our members is finding it difficult to use their Virgin complimentary platinum upgrades. I tried to use a platinum comp upgrade, but there seems no award seats available. I’ve checked on expert flyer, and it seems there are only 6 passengers in J out of possible 36 seats. I was searching … Continued
Qantas announced recently that they are introducing a new way to upgrade called “Bid Now”. Under the new system, which will function alongside the traditional “classic” points upgrades, selected flyers will be offered the opportunity to bid for an upgrade using a combination of points and cash. It will operate like an auction, with bidders … Continued
If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the customer and as a passenger, it’s often easy just to give up. But did you know that there is an advocate that may be able … Continued
This week a member is looking to book a trip to Asia on Singapore Airlines. As a Velocity member, they would like to book with Virgin Australia however to do so would cost $132 more. Understandably they are wondering what, if anything, one gets for that extra $132. Hi, just looking into booking a fare … Continued