There are countless ways to earn frequent flyer points within Australia through our local programs, Qantas and Virgin Velocity Frequent Flyer. Both programs offer a range of linked credit cards and dozens of local retailer partners. This makes the accrual of frequent flyer points relatively easy – even if you’re an infrequent flyer. But there … Continued
One frustrated Qantas Club member feels their membership has been devalued after they were wrongfully refused entry to a Qantas lounge. But even more concerning is that this issue appears to be systematic. The member was flying on a partner airline but had booked the ticket as a Qantas codeshare. Under the published rules, the … Continued
One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering … Continued
Gold status with Virgin Australia’s Velocity program can be a valuable asset for frequent travellers. Benefits include complimentary lounge access, increased upgrade opportunities, bonus points and even the ability to change to an earlier flight for free. Virgin status can be earned by flying with Virgin Australia and its partner airlines. Often the path to … Continued
Etihad Airways will begin flying its flagship Airbus A380 to Melbourne from June next year. The A380s, which already fly daily to Sydney, offer a more comfortable journey in all classes of travel. But First Class passengers can expect to be especially pampered. The A380 is equipped with “apartments” in First, as well as on-board … Continued