Virgin Upgrade Regret

A Virgin flyer’s recent decision to treat themselves to a Business class upgrade ended in bitter disappointment. This member feels they received second class service, including last meal choice, because they had upgraded from an Economy ticket. This member watched on as full-fare paying passengers received blatantly preferential treatment. It seems the type of fare … Continued

Why Air Asia is Cancelling its Bali Flights

Indonesia Air Asia X will suspend all flights from 1 September 2016. This will result in the cancellation of all flights between Sydney, Melbourne and Bali. Affected passengers have been contacted and given the option of a rebooking onto new flights, including via Kuala Lumpur, or travelling prior to the route suspensions in September. Passengers … Continued

Qantas Loyalty Abandoned

This week one member reveals why they abandoned their loyalty to Qantas. After years of successive frequent flyer program devaluations, this member felt like their loyalty was no longer a two-way street. The loss of Any Seat Awards, reductions in earning rates on oneworld airlines and a loss of anytime lounge access all contributed to … Continued

Frequent Flyer Goal Setting

This week our members discuss their frequent flyer point goals, and what they have done to reach them. Been thinking about this one for a while and I am wondering how long it has taken everyone to get the desired points needed for a specific purpose? What was the goal of your points, how did … Continued

Virgin Eyes China Flights

Virgin Australia could fly to China from next year, with Beijing and Hong Kong flagged as possible new destinations. The flights would be operated by Airbus A330 aircraft currently used on most flights between the east coast and Perth. The announcement comes after HNA Group, which part-owns Chinese-based Hainan Airlines and Hong Kong Airlines, bought … Continued