From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued
What’s your dream flight? This week our members discuss their ideas of the ultimate flying indulgence, be it a flight on the Concorde, a trip in First class or the chance to fly in a private jet! One member’s dream is to fly in Etihad’s “The Residence”. Residence passengers enjoy a three-room suite containing a … Continued
Qantas is trialling additional security measures to protect its members’ frequent flyer accounts against fraud. Once the changes are implemented, activities such as logging into your frequent flyer account or redeeming points will become a two-step process. Using what’s known as “two-factor authentication”, Qantas will soon require its frequent flyers to either enter a code sent … Continued
As competition in the international aviation market intensifies, cash-strapped airlines are eagerly searching for new ways to make money. With international airfares at record lows, even full-service airlines are beginning to look towards ancillary revenue. Ancillary revenue refers to the income received by airlines for additional products and services which are not included in the cost of … Continued
A new member has decided to take the plunge and travel overseas for the first time at the age of 50! While this first-time flyer is excited, th’re very nervous about the long flight to London. They’re unsure what to expect and are concerned about flying long distances over water. Our members have generously offered … Continued