My Advice for Aspiring Travel Writers

Matt Graham in Rovaniemi, Finland
Matt Graham at Santa’s Village in Rovaniemi, Finland.

As an 18 year-old, I dreamed of having a job that combined my passions for travel, aviation and writing. I didn’t think it would ever become a reality, but sure enough – I ended up getting a job at Australian Frequent Flyer (AFF) and have been the editor for the past 11 years.

I’ve learned a lot and am proud of what I’ve achieved during that time. But the time has now come for me to move on to a new challenge.

I’ll still do some freelance writing for AFF next year, so you’ll still see me around for the time being – and I’ll definitely continue to be a part of this wonderful frequent flyer community. But for my final article as AFF’s editor, I wanted to share some of the things I’ve learned along this journey. Essentially, this column is a collection of the tips and advice I would want to give to myself as an 18 year-old starting out in the world of travel writing.

My number-one tip for content creators

The most important piece of advice I would give to anyone who creates content in any industry – be that writing articles, creating videos, giving a speech, or anything else – is to think about what your audience wants and why they would consume your content. Take the time to understand your readers, viewers or listeners, think about how you can provide value to them, and produce content with them in mind.

Everything you write or produce should have a purpose – be that to educate, entertain, inform or persuade your audience. Perhaps it’s all of those things. This may seem obvious, but if your audience isn’t going to get value out of your content, it won’t be successful.

This is very similar to the advice given to most business students. Rather than trying to convince customers to buy what you want to make, the key to success in business is to create things that customers want to buy. If you take the time to understand your customers’ pain points, and create a product or service that provides a solution, your business is much more likely to succeed.

There are downsides to accepting freebies

If the main reason that you want to become a travel writer, content creator or influencer is just so you can travel for free, this probably isn’t the right job for you. The primary reason to be doing a job like this should be that you want to create great content.

You should also be mindful that, as a member of the media, you might get special treatment your readers wouldn’t. You might personally enjoy that, but remember that your main job is to provide value to your audience! For this reason, if I’m reviewing a flight, I almost never tell the airline or crew in advance.

I will admit that there was one recent exception where I had to call in a favour because the airline switched the aircraft type I planned to review to a different one at the last minute, which would have defeated the whole purpose of my review trip. My media contact at the airline switched my flight (which I had paid for), but this came with the trade-off that the cabin crew were forewarned that I’d be on board. I didn’t let this get in the way of my objective review, but it is something to be mindful of.

Emirates A350 Premium Economy cabin
You might get treated differently as a member of the media, but don’t like this affect your objectivity. Photo: Matt Graham.

Learn from your mistakes

Engage with your audience and admit when you’re wrong.

I won’t change an article just because a PR rep doesn’t like its “vibe”, but I will always correct any factual mistakes. And if a reader points out a genuine error – be that anything from a typo to something much more substantive – thank the reader and update your content.

In my case, one of the benefits of writing for the AFF community is that they’ll always let you know if they disagree with you. Over the years, I’ve written a few articles where the community feedback has been overwhelmingly negative. Two that come to mind are this Qantas review and this article about Classic Plus. I appreciated all of the feedback and took it as an opportunity to learn.

Qantas Airbus A330-200 Economy seats
Many AFF members thought my review of Qantas A330 Economy Class was too generous. Photo: Matt Graham.

My intention with the Classic Plus article was to report on Qantas’ internal data and sentiment about its new product, rather than to encourage AFF members to book Classic Plus rewards. A lot of people seemed to misunderstand my intentions, and some people even thought it might have been sponsored content (it wasn’t). Ultimately that’s my fault, because communication is all about what your audience understands, rather than what you think you’re communicating.

Other travel writing advice

In no particular order, these are my other travel writing tips:

  • Explain things as simply as possible. You may think that using complex terminology makes you sound smart, but if your audience doesn’t understand what you’re talking about, your content hasn’t served its purpose.
  • Always keep the main thing the main thing. If you’re writing about something that isn’t really related to the main topic of the article, perhaps that content belongs in a different article.
  • Use AI sparingly. The internet has enough slop written by Artificial Intelligence already, and the travel information AI provides is often wrong.
  • Take media releases from companies with a pinch of salt. Sometimes, negative news is buried within a release that actually highlights something else. And not all the information in every press release is necessarily true, even if it comes directly from the company. Our job as journalists is to unravel those webs and find the true story that our audience cares about.
  • Be careful not to cross the fine line between creating aspirational content and coming across as arrogant. If you’re posting a photo of yourself sipping champagne in Business Class, be sure the content is focused primarily on helping your reader to do the same – rather than just showing off.
  • There are more people who want to be travel content creators than jobs available. You need to stand out, and it’s a good idea to supplement your skillset with other skills – you never know when you might need them.
  • You’ll never please everyone, so you need to have thick skin. I know I’ve got the balance about right when some of my audience complains I’m being too easy on an airline, and others complain I’m being too harsh!
  • Never steal someone else’s work without permission. This should be obvious, but it happens all the time in this industry and it doesn’t win you any favours. And if you do get permission to use someone else’s work, make sure you attribute the original creator.
  • Be curious and always on the lookout for a great story. Many of my ideas come from observing things happening around me while travelling. (The second most common place where I get story ideas is in the shower.)
  • Take lots of notes.
  • Understand SEO and (increasingly) GEO.
  • Original ideas and content do better than regurgitations of other people’s content or press releases.
  • Don’t underestimate how tiring constant travel can be, especially if you’re working the entire time.
  • Sometimes, less is more.
  • Be true to yourself. Always.
Virgin Australia Boeing 737-800 Business Class at sunrise with purple colour scheme
Virgin Australia Boeing 737-800 Business Class. Photo: Matt Graham.

Do you want to be a travel writer?

Travel writing can be a hard industry to crack. There are lots of people who start blogs, YouTube channels or Instagram pages, trying to become an influencer in this space. Some of them succeed, but many don’t.

If you have a genuine passion for travel, find your audience, and focus on providing them with content they value, you’ll be off to a great start.

By the way, if you’re an active AFF member and would be interested in writing for AFF, send a conversation message to admin on the AFF forum. You never know, AFF might have some work for you!

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Great article @Mattg and some excellent advice that extends well beyond the realms of travel writing and content creation. I've come across plenty of people in my professional career who could do well to take some of this advice on board 😉

Reply 7 Likes

Nicely written! Good luck with everything.

And something you probably couldn't write because of the community of writers you know, but I'll happily add from the outside:

If someone's writing is little better than strings of clichés about "cheeky little reds", "perusing the menu/catalogue/whatever" and so on, then the writer has forgotten how to communicate. There's a lot of travel dross out there, and I hope whoever fills your shoes at AFF can maintain the clarity of writing that you have.

Reply 2 Likes

Loved your article and I wish you all the best in your new endeavour. It was through a recommendation from a friend and through email advice from you that I am on this chat site in the first place. So thank you for that.
Just one question. What are SEO and GEO?

Reply 1 Like

What are SEO and GEO?

In basic terms, SEO (Search Engine Optimisation) is about helping your website show up when people search on Google (or Bing etc). GEO (Generative Engine Optimisation) is about helping AI tools (e.g. ChatGPT) find, understand, and recommend your content.

So SEO helps people find your website, whilst GEO helps AI use your content to answer questions, and to Matt's point, modern content creators need to consider both, with GEO becoming increasingly important.

Reply 2 Likes

. GEO (Generative Engine Optimisation) is about helping AI tools (e.g. ChatGPT) find, understand, and recommend your content.

I have read that due to AI automatically appearing at the top of searches (at least on a PC), the number of subsequent Google searches has declined quite a bit. Your and Matt's point is well made.

Reply Like

Just as a note of thanks Matt - I have always found your in-flight reviews of airline products well written, factual and balanced, and very much better written than the mainstream Australian press travel writers, which are often frivolous, pandering and lacking in any details.

That review of the downgraded A380 to A330 SYD to SIN Qantas flight in 2023 pretty much said everything about Qantas that needed to be said, and was extremely representative of the state of Qantas in that moment in time, and was written in a professional, clear and factual tone.

Best of luck in your future writings and travel!

Reply 1 Like

Matt, it's great to see you managed to make a living by producing quality content in a very over-supplied market. Your efforts are much appreciated.

I started travelling internationally in 1978, (from Australia to USA then UK, Europe, SE Asia) when there were very few resources for the independent young budget traveller but Lonely Planet was just getting off the ground.

I watched it grow, then competitors emerge. In those early days I met a lot of aspiring "travel writers" whose main ambition , with a few exceptions, seemed just to live a fun, nomadic life without working too hard.
Then the internet came and ate everybody's lunch.

And then came the rise of the content creators, but a much more challenging and crowded market than the early days of LP etc.

AI notwithstanding, we'll always want to hear from people who have not only "been there, done that" but are still out there doing it and understand the kind of info that is actually useful in this age of TMI.

Once again, well done, best of luck for the future and may the road rise to meet you.

Reply 3 Likes

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@Mattg, just to say thank you for all your work over the years. AFF has helped me immensely in my travels since I first joined during Covid, and that's down to you.

All the best with whatever you're moving on to wherever in the world it may be ✈️

Reply 1 Like

Loved your article and I wish you all the best in your new endeavour. It was through a recommendation from a friend and through email advice from you that I am on this chat site in the first place. So thank you for that.
Just one question. What are SEO and GEO?

@DejaBrew answered this question well. 🙂

Understanding these concepts isn't just useful - they are crucial to the survival of a website like AFF - and most other content-based websites, too.

I have read that due to AI automatically appearing at the top of searches (at least on a PC), the number of subsequent Google searches has declined quite a bit. Your and Matt's point is well made.

Yes indeed, the traffic that all websites get from Google is declining ever since Google introduced the AI Overview. Instead of clicking through to a website now to find the answer to your question, Google's AI overview displays a summary of the information at the top of the search results. So, fewer people are clicking through to other websites - as they don't need to anymore (or believe the information they got from AI, even if it's inaccurate). Of course, the content creator who Google's AI bot got its answer from receives nothing for this.

Reply 2 Likes

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thanks for sharing your experience and writing. How do I use SEO to help audience to find my blog?

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