flight delays

For more information about Flight Delays, see our Flight Delay Tips and Tricks articles.
  1. Revenge

    Trying to get delay compensation from JQ

    Anyone been successful at getting compensation for JQ for a delay? The Jetstar compensation policy states: Source: https://www.jetstar.com/au/en/help/articles/compensation-and-refunds We had a recent flight where we were delayed 3 hours and 19 minutes. No meal vouchers were offered by JQ at...
  2. J

    Jetstar Cancels Flight

    Last week I had to attend a funeral in BNE with just a few days notice. It was my first flight in over 2 years. The usual CNS to BNE Qantas 6am flight was not available...seems this is the one they always cancel...so booked a 7am Jetstar which would arrive in time, thinking at least I can go to...
  3. C

    delay between booking and issuing ticket

    I made an online booking that used a flight credit and I had to pay the fare difference which was only about $70. I used an Amex card which for some reason didn't seem to go through because I did not receive the ticket - no charge was showing in my Amex account. So I called and payed the $70 by...
  4. N

    Qantas Classic Reward Ticketing Delays

    Finally, a travel question! I’ve got SYD-HND-LHR booked as a J classic award for November. It’s been over 2 days now and it still hasn’t ticketed. No response from QF on social media and two calls now where I have up at 2 hours and 4 and a half hours on hold. No offer of a callback. How...
  5. A

    VA1435 16 June [diverted to Katherine]

    Any ideas why VA1435 PER-DRW today 16 June diverted to Katherine/RAAF Tindal of all places? I happen to be in Katherine and drove out to the terminal just to tick it off my list an hour before the diversion.
  6. bPeteb

    Classic reward ticket issue delay

    How long should I wait before contacting QF to ask where the ticket is for a classic reward flight that I booked yesterday? Fees have landed on my amex and booking in my app straight away but 24 hours later points not debited and ticket not issued.
  7. M

    Gulf Air Delays/Cancellations

    GF is not a regularly timetabled 'own metal' airline to and from Australia but during COVID-19, iut's been here at least once IIRC. On Sunday 7 February 2021, GF259, a proposed 1445 hours SYD - BAH has been cancelled.
  8. T

    Delay with confirmed eStores credit

    I got confirmation emails last Friday for three bundled eBay purchases in early December, which had been pending for the preceding month as normal. As of today, six days later, the points still haven't arrived in my Velocity account. In the past, it's never been more than one or two business...
  9. N

    Amex annual fee refund delay

    Hi all, was just wondering, how long does it usually take for Amex to refund an annual fee? Card was cancelled October, and they said remaining balance of annual fee would be refunded. No response/refund for a few months - online chat at end of December, said they would follow up. To this day...
  10. M

    Myanmar National Airlines Delays/Cancellations

    Not a post one thought would ever be written, but during coronavirus, a number of unusual airlines (for Australia) have called in. On Saturday 16 January 2021, UB9802 from SYD to KOE (which I had to look up - Kupang (West Timor, Indonesia) was the 1000 hours that departed at 1104 so it may be...
  11. M

    Bamboo Airways Delays/Cancellations

    On Friday 13 November 2020, QH97, the 1455 hours mid afternoon SYD to HAN has been cancelled.
  12. S

    Finnair Fiasco from 2016

    Just received this email and not sure what to think. I had long since given up. Hi, I ask both of you to respond to this email individually, thank you. This email concerns the flight delay reimbursement that IfDelayed has taken care of for you. Attached you can find the judgement given in...
  13. M

    Bamboo Airways Delays/Cancellations

    Can't be certain, but QH89 on Wednesday 23 September 2020 may have been the first time Vietnamese carrier Bamboo Airways has taken off from Australia., in its case from MEL. The flight to SYD and on to VCA (which I had to look up, but it's in southern Vietnam) was the 0925 hours that did not...
  14. M

    Alliance Airlines Delays/Cancellations

    During coronavirus on Monday 27 July 2020, QQ4031, an early bird 0535 hours BNE down to SYD was cancelled, as was QQ4307 at a proposed 1440 hours on the same southbound route. I haven't previously noticed Alliance Airlines operating on this route (although elsewhere, despite being about 20 per...
  15. M

    Miscellaneous Airline Delays/Cancellations

    The special repatriation flight from Uruguay's MVD on Saturday 11 April 2020 to MEL took off at 0137 hours. While not shown publicly as far as I can see, my guess for arrival at Tulla is around 0600 on Easter Sunday 12 April 2020. This flight is 5M751, operated by A343 9H-SUN. It has...
  16. M

    Nauru Airlines delays

    Only small numbers of international flights are operating to and from Oz during coronavirus, and the way the Prime Minister, Premiers and health advisers are talking, this could be further minimised given the almost blanket prohibition on Australians departing our shores. On Friday 3 April...
  17. L

    Thai long delay

    Hi all, flying return to Europe on Thai in April/May originally on the flight home we had a 3 hour stop. Just got an email today saying the flight has been changed and its now a 26 hour stop! Wondering if anyone has any idea on what our options are? Could we hit the airline up for a hotel...
  18. W

    2-factor login: delay receiving SMS when logging in from home PC

    I have 2-factor login enabled on my Qantas account. I enter my login details and pin, then receive an SMS code to verify my login; however, when I login on my home windows 10 PC, the SMS is delayed by up to 6 hours, and am also not required to enter the SMS code to access my account In...
  19. F

    Delay in Points Posting?

    Hi, Long time lurker, first time poster. Is anyone experiencing a delay in getting their VA points posted? My points from my flight on Sunday is yet to be posted. Thanks.
  20. mrsterryn

    Delayed flight - what happens ?

    I am due to go on QF25 in a week or so. It appears to , unfortunately, have delays on occasions I am curious what happens when a significant delay occurs . For example tonight's QF 25 appears to be now leaving tomorrow . Are the passengers escorted out of airside ? Told to go home/put up at a...
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