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Hi I'm going to be flying QF15 from Brisbane to LA in a few months. I have not flown anything international but VA in a long time, but that is gone. So as a lowly nothing member I have to pick and pay for a seat! I want to buy an exit row set at $180 each way. I have read up on Seatguru but...

Has anyone tried to use the Velocity Amex card at an ATM in the USA? I just get transaction cancelled. I have used it to pay for hotels just can’t get cash. Anyone experienced this? I know I could withdraw cash in Australia.

Delta is a partner and on the Virgin Australia site, when looking at rewards availability from Brisbane to LA in January, I see Delta flies the route. In the past I have flown to LA but only on VA metal. However there are no business rewards available on VA, never seem to be. Is Delta something...

I a looking at booking business, using points or a flexi fare upgraded using points, in January next year. Leaving around 28 January. BNE to LAX. But the points needed are half a million and up each way, over a million for a business reward. The last time I did this I could select an any seat...

Hi On the Singapore website it alludes to Qantas being a partner, but there is no such mention on the Qantas website. I understand the partnership is between VA and Singapore. A friend is booked on QF to Thailand later this year and wants to upgrade to J. She has a lot of QF points, so am...

Hi I am flying Brisbane to Heathrow via Abu Dhabi in business, but this is a Virgin Australia points reward ticket. So booked through VA with points. I am trying to avoid taking the train to the airport in London due to luggage, and saw the EY chauffer. But is it available to me as a VA reward...

Hi I've done some searching for my upcoming trip but am a little confused. On this forum I see references to the First lounge and Al Reem for Platinum. The VA site says that in Abu Dhabi I can use the Etihad Premium Lounge. This corresponds with the only lounge I find mentioned on the EY site...

I recently gifted Gold to someone, and they are now in the process of moving their flights and credit cards over to Virgin. So we have another convert! But they are struggling to find a credit card that does not have a cap on the number of velocity points in a month or year you can earn. This...

Hi Does anyone know if Singapore Airlines has the concept, if you have a flexi ticket (booked through VA in my case) of bidding for upgrades? Given I am a Velocity member I don't have any way to use points, so want to see if there is some other way using a cash bid. I know some airlines do...

Using the VA site I can get to many places in Europe using Singapore or Etihad, but Madrid does not come up. Any idea if that is just a limitation in the site or they just don't go there? I need to do a work trip so am starting to investigate so I can influence which airline and when I fly!

I have to book a flight to London, but it may be Madrid, from Brisbane. Using the Virgin website it seems like the choices are Singapore or Etihad. Prices are similar, Etihad seems to take slightly longer. Has anyone experienced these two, they are not airlines I really know. Which would...

Hi I need to go from Brisbane to KL in a couple of weeks for work. On the Virgin website it gives me Singapore/Silk Air, via Singapore. Can anyone recommend an airline that gets me there ideally directly, and gives me my Plat benefits? Is Silk the only way? Thanks

Arrived in LA on Sunday morning. Flew Flexi BNE to LAX to FLL, all on one Virgin Australia ticket. The internal LAX to FLL was on Virgin America. Arriving in LAX I needed a VX boarding pass. I dropped my bag off at the transfer counter and then went to check in. They gave me a boarding pass and...

I want to upgrade a flexi to business from LA to BNE with points. I understood, possibly incorrectly, that as long as there were seats this was possible. But the call centre says no availability. Are the points upgrades limited to a specific fare class or the same pool as the reward seats (which...

On a rare occasion that I fly LA back to BNE on a flexi I managed to upgrade to Business with points. First time going business, so was very excited to be able to select 1C. It's row 1, and I always sit in the isle. So I check in at Miami and Delta gives me a boarding pass for the LA to BNE...

Did anyone else receive an email from Virgin inviting them to a QPAC performance? I suppose I am in QLD and Plat so got it, but it was not something expected!

Anyone cancelled an international reward flight and internal US ones before? I have been planning a big trip to the USA in business in July, using points. And now work has come along and I have to cancel. But work is sending me to the USA anyway then so I will get a week off instead of the...

I flew to the USA in January, earning the status credits needed to move from Gold to Platinum, on the 13th Jan. I then flew back a week later, which earned me 150 credits. This was from the 16th to 20th Jan. But my assessment date is the 21st Jan. As a result the 150 credits between the 13th...

I have to go to LA from BNE, and was told to book it myself as Admin were busy. So I called Flight Centre and they gave me the cheapest fare, which turns out to be PRemium Economy. So I queried it and was told that PE is cheaper than the current Flexi's. I usually end up with a Flexi. So I have...

Travelling in the USA, and am Platinum. So I tend to expect at least my standard isle seat. Not here flying Virgin America. Seems they select seats weeks in advance online so you get what you get. And you can't change it online, at least I can't, as the website tells you that you need to talk to...