Oneworld Classic Flight Reward Discussion - The Definitive Thread

[pyramidforce]

Out of interest do you have RJ and MH flights in your booking? I can’t get either site to now manage a booking without their own metal in an itinerary

have MH flights, no RJ flights.

Also shows some details in CX MMB

 

[elanshin]

Hi All,
Happy Friday !
I finally got the points to cover the OWA ticket for ( 3-Adult and 1 Infant ). Staring to book my tickets now. Could you please help me with below queries , please don't mind if it sounds newbie kind of question ..

1. Can I end my itinerary in the Sydney if I started from HKG and also had Sydney as long stopover. ( Planning to split the tour in 2 breaks )

I don't think so, because if you stop in SYD and then leave, then later return SYD that would be 2 stop-overs in the same city.

You can transit a city more than once but that needs to be a stop of less than 24 hours so if you dont leave SYD to go back to HKG then you will be there longer than 24 hours the second time.

I believe when i discussed this a while back with madrooster, they mentioned that the end point being the end of the journey doesnt count as either a stop or a transit. Thus what you're doing with SYD endpoint in theory is fine.

However it may be difficult to get the QF computer to recognise it as such.

2. Can I book tickets for 3 adults and then call customer care to add infant to the ticket. Is it straight forward ?

Should be able to add to it, i think finding 3 adult tickets may be harder (if its in business).

3. what does it mean when they say "maximum 10 flight segment if you want to book on the Qantas website" , I can however see 12 flights can be booked from Qantas multi city booking tool. Is there any best practice or hacks ?

Uhh the QF multicity is a bit all over the place. I don't think I've been able to have it co operate after 6 separate flights.

You can call up immediately after and say the online system isn't letting you and they can waive the change fee.

 

[DC3]

… it may be difficult to get the QF computer to recognise it as such.

Not to mention some Call Centre staff.

 

[DC3]

… I don't think I've been able to have it co operate after 6 separate flights.

Same here. Although, some have reported better results. I have my doubts about anything like 10-12 segments.

 

[GoatTastic]

Hi folks,

I am about to book a OneWorld Reward itinerary, and have a few questions I'm hoping to get your expertise on:

INVOLUNTARY CHANGES
I am aware changes cost 5000 points each if I make them, and that point 14.6.1 of the T&Cs states Reward itineraries are subject to the Qantas Conditions of Carriage and the Australian Consumer Law, so we "may be entitled to a refund or other remedy under the Australian Consumer Law depending on the circumstances."

1. Am I right to assume this means that, if I'm partway through my itinerary and a flight is delayed, cancelled, or rescheduled, replacement flight/s will be at no cost to me?

2. What happens if I'm partway through an itinerary and a change that is the airline's fault – i.e., a delayed, cancelled, or rescheduled flight – causes me to miss the next flight (or two)? Do those also get covered?

3. Finally, what happens if replacement flight(s) take a longer route than my original booking and therefore push the itinerary over the 35000 mile cap?


BOOKING BY PHONE VS. BOOKING ONLINE + ADDING BY PHONE
I have read the many horror stories in this forum about the call centers, and someone recently mentioned they prefer booking as much of the itinerary as possible online, then calling to add remaining flights. This would also reduce the fee from 7700 points (new booking via call center) to 5000 points (change).

4. Is it generally easier to make changes (i.e., add flights) to an existing booking via the phone than it is to book the whole itinerary from scratch, or does it simply depend on the employee? I would like to take the route of least resistance.


ELIGIBLE ONEWORLD AIRPORTS/AIRLINES THAT DON'T SHOW ON QANTAS SITE
5. If an airport is served by an eligible OneWorld airline but does not appear on the Qantas multi-city booking tool, can the call center see eligible flights at their end?

For example, Banjul airport in The Gambia has a OneWorld flight with eligible airline Royal Air Maroc to Casablanca, Morocco (AT578) that shows as available via the OneWorld booking network on Seats.aero. However, it is not possible to search this airport via the Qantas multi-city booking tool. Does that mean this flight would not be available at all on a OneWorld Reward itinerary, or would the call center agents be able to see and book it?


Thanks so much for your help! I've learnt an extraordinary amount lurking on this forum and it has made the planning much easier thus far. I appreciate your insights on these few questions.

 

[MEL_Traveller]

You are protected on a one world award in the same way you are protected if you paid for your flights and they are all on the one ticket.

Any delays or cancellations will be handled on the day and you’ll get new flights.

You won’t need to worry about any mileage limitations, that’ll all be taken care of as part of the rebooking process.

 

[DC3]

In the event of delays/cancelled flights, the carrier will keep you moving on, with flights rebooked by them as necessary. Also, when this happens, award seats are not necessary, as revenue seats can be used by the airline. I have had AA obtain seats on Delta to keep me moving.

The rules (stops, transits, mileage, segments, etc) go out the window at this point. You do not need to worry about those things. When they happen, it will be taken care of.

Edit: I always book as much as I can, on-line. As seats become available, further out, when I phone the Call Centre, I always have the possible flights ready to drip-feed.

And, welcome to AFF GoatTastic

 

[GoatTastic]

Thanks so much for your insights, @MEL_Traveller and @DC3. Much appreciated. I'm glad to hear issues are resolved on the road.

 

[drmatte]

Apologies if this has been asked already, I did try a search….

Anyone have any insight when Fiji or Oman air will be eligible for rtw redemption?
Tried a simple dummy booking yesterday and with Fiji Air included it went over the points cap.
With Hawaiian on the itinerary instead it did cap at the expected rate however.

 

[MEL_Traveller]

Apologies if this has been asked already, I did try a search….

Anyone have any insight when Fiji or Oman air will be eligible for rtw redemption?
Tried a simple dummy booking yesterday and with Fiji Air included it went over the points cap.
With Hawaiian on the itinerary instead it did cap at the expected rate however.

Unfortunately no one really knows on Fiji Air or Oman. It was asked just recently… the reply in post 17170 of this thread was ‘sometime later this year’… so could be a few months yet.

 

[shankoz]

Apologies if this has been asked already, I did try a search….

Anyone have any insight when Fiji or Oman air will be eligible for rtw redemption?
Tried a simple dummy booking yesterday and with Fiji Air included it went over the points cap.
With Hawaiian on the itinerary instead it did cap at the expected rate however.

I thought Hawaiian hadn't officially joined Oneworld yet ? So would be ineligible for OWA? Or is it possible due to the tie-up with Alaska? I didn't even consider it for my latest booking but that would have been handy!

 

[drmatte]

I thought Hawaiian hadn't officially joined Oneworld yet ? So would be ineligible for OWA? Or is it possible due to the tie-up with Alaska? I didn't even consider it for my latest booking but that would have been handy!

Yes they’re not OneWorld and yet… the points capped at the RTW rate with a Hawaiian flight in the itinerary.

 

[sapphireb]

If you can’t get it all to work inside the OWCA itinerary, then it might help to buy () a short separate flight from DBV to a larger airport hub, eg Rome or Milan.
That would also get you another ‘free’ stopover, and might also save you a few miles.

Sorry to but in on this thread but an emergency and new to booking a Qantas RTW 5 stopover.... quick question - I just need to use Asia -London for now however wish this to be party of the RTW (I have been saving up for a very long time being UK based)....What is the simplest way to book the 5 stop ticket adding stops at a later date (understand that costs miles to add in later)?

multi-stop on QF website and put in fictitious for now to change?

 

[serfty]

It looks like it does, seats on new legs selected via MH. MH has attached the new eticket number to all segments separately, RJ says the new ticket was issued today. Trying to resend invoice on QF just sends the old one again

Oh well hope it works.

Try Finnair e-ticket facility. It sends the booking information to the e-mail already attached to the booking.

Order your e-ticket receipt | Finnair

 

[DC3]

Sorry to but in on this thread but an emergency and new to booking a Qantas RTW 5 stopover.... quick question …

This thread is for Oneworld Classic Award discussions.

You seem to be looking at booking a DONE5. DONEs are another product altogether.

 

[Captain Halliday]

Sorry to but in on this thread but an emergency and new to booking a Qantas RTW 5 stopover.... quick question - I just need to use Asia -London for now however wish this to be party of the RTW (I have been saving up for a very long time being UK based)....What is the simplest way to book the 5 stop ticket adding stops at a later date (understand that costs miles to add in later)?

multi-stop on QF website and put in fictitious for now to change?

As noted by @DC3 this thread is about the Qantas Oneworld Classic flight reward.

There is no requirement to go RTW*. A summary of the conditions can be found here: Qantas Oneworld Award Not Just for Round-the-World Trips

Oneworld’s round-the-world product is very different. It’s called the Oneworld Explorer. Details of which can be found here: Guide to the Oneworld Explorer Round-The-World Ticket

 

[xxC_M_Mxx2026]

Hi all,

I'm hoping to purchase my One World Rewards flight ready to go for a big travel via Business Class Rewards prior to the August change in points.

I have done all the research on it and now about to make the purchase. Am I right that the best thing to do (given I hope to leave April 2026 and return Dec 2026) to purchase what I can as soon as the flights are available? Do I have to book the return flight back now (to the home)?

I have used the one world Route Map and the below itinerary works. However, when searching using the multi tool I believe this route may not meet the criteria due to the limited flights currently available (that are one world flights)

I am planning:

PER- HKG (April '26)
HKG - KIX (May '26)
KIX - YVR (May '26)
YYC - MEX (June '26)
GIG - LHR (flexible as I want to leave South America to go to Europe)
LHR - PER (flexible as I want to leave Europe to go back to Perth)

Dates are flexible for the whole travel.

Any tips would also be appreciated.

 

[pyramidforce]

Try Finnair e-ticket facility. It sends the booking information to the e-mail already attached to the booking.

Order your e-ticket receipt | Finnair

Thanks, it all looks good. You can do the same with CX and it all looked good as well. RJ and MH don't send e-tickets but they have eticket number attached. CMT also looks good.

Tried again with QF as well, still keeps sending me old receipt.

 

[pyramidforce]

Hi all,

I'm hoping to purchase my One World Rewards flight ready to go for a big travel via Business Class Rewards prior to the August change in points.

I have done all the research on it and now about to make the purchase. Am I right that the best thing to do (given I hope to leave April 2026 and return Dec 2026) to purchase what I can as soon as the flights are available?

I have used the one world Route Map and the below itinerary works. However, when searching using the multi tool I believe this route may not meet the criteria due to the limited flights currently available (that are one world flights)

I am planning:

PER- HKG (April '26)
HKG - KIX (May '26)
KIX - YVR (May '26)
YYC - MEX (June '26)
GIG - LHR (flexible as I want to leave South America to go to Europe)
LHR - PER (flexible as I want to leave Europe to go back to Perth)

Dates are flexible for the whole travel.

Any tips would also be appreciated.

Just to confirm - the OWA is not bound by the same rules as the Oneworld RTW DONE3/4/5 etc. If you use that tool, it may or may not match what is possible under an OWA issued by Qantas.

I don't see an issue with the routing, but availability will obviously be a challenge with these redemptions. If the multi-city tool doesn't show any flights, it is because there are no award seats available. This is unrelated to the availability you see with the RTW tool by oneworld (if this is what you mean by route map) - they are different products.

I don't think KIX-YVR is a route that is flown by JAL, so if you are putting this in it might be erroring out. Put in KIX-NRT-YVR or even NRT-YVR and make your own way to NRT via a surface segment.

I've had a quick look, so far I see only 1 flight in all of April 26 for PER-HKG (in business class), HKG-KIX wide open, NRT-YVR none on oneworld airlines (for your dates in business class). Good luck!

 

[xxC_M_Mxx2026]

Just to confirm - the OWA is not bound by the same rules as the Oneworld RTW DONE3/4/5 etc. If you use that tool, it may or may not match what is possible under an OWA issued by Qantas.

I don't see an issue with the routing, but availability will obviously be a challenge with these redemptions. If the multi-city tool doesn't show any flights, it is because there are no award seats available. This is unrelated to the availability you see with the RTW tool by oneworld (if this is what you mean by route map) - they are different products.

I don't think KIX-YVR is a route that is flown by JAL, so if you are putting this in it might be erroring out. Put in KIX-NRT-YVR or even NRT-YVR and make your own way to NRT via a surface segment.

I've had a quick look, so far I see only 1 flight in all of April 26 for PER-HKG (in business class), HKG-KIX wide open, NRT-YVR none on oneworld airlines (for your dates in business class). Good luck!

Thank you for your response! I am still trying to navigate the complexities of booking. I have signed up to Aero but think I’ll start booking ASAP to snag up that last April flight as you mentioned.

FYI do you have any advice to navigate finding what routes are best?
I’m stuck particularly on how to get into Canada from Japan!