Oneworld Classic Flight Reward Discussion - The Definitive Thread

[There'sOnlyOneJimmy]

I get 14 sectors? I thought surface segments were not counted in the 16 sectors?

From the Book of Rules:
13.2.3 A Flight Reward Itinerary must contain no more than 16 Segments (including any Surface Segments).

 

[MEL_Traveller]

Well that clears that up! I got confused cause elsewhere in the rules they refer to surface ‘segments’ and flying ‘sectors’. But 13.2.3 clarifies!

Thanks!

 

[atulhumane]

Hi All,
Happy Friday !
I finally got the points to cover the OWA ticket for ( 3-Adult and 1 Infant ). Staring to book my tickets now. Could you please help me with below queries , please don't mind if it sounds newbie kind of question ..

1. Can I end my itinerary in the Sydney if I started from HKG and also had Sydney as long stopover. ( Planning to split the tour in 2 breaks ).
2. Can I book tickets for 3 adults and then call customer care to add infant to the ticket. Is it straight forward ?
3. what does it mean when they say "maximum 10 flight segment if you want to book on the Qantas website" , I can however see 12 flights can be booked from Qantas multi city booking tool. Is there any best practice or hacks ?

Thanks

 

[DC3]

… they say "maximum 10 flight segment if you want to book on the Qantas website" , I can however see 12 flights can be booked from Qantas multi city booking tool. Is there any best practice or hacks ?

YMMV. Let us know how you get on.

I book as much as possible on-line in the first instance. After that, it’s the Call Centre to add/change.

 

[DC3]

Can I end my itinerary in the Sydney …

The trip may end anywhere. Just remember that the distance back to the origin needs to be included in the total mileage.

 

[pyramidforce]

I think I’d be feeling a little uneasy too…
If you want to do something while you wait, you could send an email to [email protected]
and (clearly, calmly, politely) describe your issues and ask them to check the status of the itinerary & to take any remedial action necessary to get it properly ticketed.

Update - RJ and MH both show new ticket number issued today, but no email from Qantas. OK or need to call/email?

EDIT: CMT (if anyone cares) has the wrong eticket number (maybe its an old one?), QF can't resend invoice, MH and RJ both think its OK.

 

[There'sOnlyOneJimmy]

Update - RJ and MH both show new ticket number issued today, but no email from Qantas. OK or need to call/email?

As a general rule, if you are issued a new QF ticket number (starting 081), then you should be OK.
Perhaps see if you can do seat selection, and see if that seat selection carries through to QF MMB.

 

[Aeryn]

1. Can I end my itinerary in the Sydney if I started from HKG and also had Sydney as long stopover. ( Planning to split the tour in 2 breaks ).

I don't think so, because if you stop in SYD and then leave, then later return SYD that would be 2 stop-overs in the same city.

You can transit a city more than once but that needs to be a stop of less than 24 hours so if you dont leave SYD to go back to HKG then you will be there longer than 24 hours the second time.

 

[pyramidforce]

As a general rule, if you are issued a new QF ticket number (starting 081), then you should be OK.
Perhaps see if you can do seat selection, and see if that seat selection carries through to QF MMB.

It looks like it does, seats on new legs selected via MH. MH has attached the new eticket number to all segments separately, RJ says the new ticket was issued today. Trying to resend invoice on QF just sends the old one again

Oh well hope it works.

 

[atulhumane]

I don't think so, because if you stop in SYD and then leave, then later return SYD that would be 2 stop-overs in the same city.

You can transit a city more than once but that needs to be a stop of less than 24 hours so if you dont leave SYD to go back to HKG then you will be there longer than 24 hours the second time.

That's what I was thinking. But then Its not a stopover in Sydney at the end , Its end of ticket.

 

[Aeryn]

That's what I was thinking. But then Its not a stopover in Sydney at the end , Its end of ticket.

But even thought not actually flying back to HKG its treated as if you will fly back regardless of whether they issue leg on the ticket.

 

[Pete98765432]

CMT (if anyone cares) has the wrong eticket number (maybe its an old one?), QF can't resend invoice, MH and RJ both think its OK.

My experience with CMT is that is doesn’t automatically update. If you delete the trip and add it back, the new ticket number should be shown.

 

[There'sOnlyOneJimmy]

That's what I was thinking. But then Its not a stopover in Sydney at the end , Its end of ticket.

As @Aeryn says, from the Book of Rules:

14.4.3 A one way oneworld Classic Flight Reward Itinerary will be charged as a return Itinerary. Itineraries finishing in a port other than the port of origin must include the distance to return directly to the port of origin when calculating the number of Qantas Points required to redeem the Flight Reward and the maximum distance for the Itinerary.

 

[pjm99au]

Update - RJ and MH both show new ticket number issued today

Out of interest do you have RJ and MH flights in your booking? I can’t get either site to now manage a booking without their own metal in an itinerary

 

[MEL_Traveller]

As @Aeryn says, from the Book of Rules:

14.4.3 A one way oneworld Classic Flight Reward Itinerary will be charged as a return Itinerary. Itineraries finishing in a port other than the port of origin must include the distance to return directly to the port of origin when calculating the number of Qantas Points required to redeem the Flight Reward and the maximum distance for the Itinerary.

Yes, but the question was whether terminating in sydney, at the end, would be allowed, given there’s already a stopover once there earlier in the itinerary,

 

[There'sOnlyOneJimmy]

Yes, but the question was whether terminating in sydney, at the end, would be allowed, given there’s already a stopover once there earlier in the itinerary,

Yes, you're right. I was addressing the 'return to port of origin' question, rather than the (more relevant) 'can't stop more than once in the same city' question...

 

[DC3]

Can I end my itinerary in the Sydney if I started from HKG and also had Sydney as long stopover. ( Planning to split the tour in 2 breaks ).

If you run into any issues with the itinerary for SYD as a long stopover, and then later finishing in SYD as well, then consider making that stopover in say BNE or MEL, with seperate bookings to/from SYD. Just ensure that you will make the connection to resume the OWA itinerary from SYD. Maybe travel on the day prior?

I’m only mentioning this as you could get all sorts of responses when you contact the Call Centre.

 

[pyramidforce]

Out of interest do you have RJ and MH flights in your booking? I can’t get either site to now manage a booking without their own metal in an itinerary

have MH flights, no RJ flights.

Also shows some details in CX MMB

 

[elanshin]

Hi All,
Happy Friday !
I finally got the points to cover the OWA ticket for ( 3-Adult and 1 Infant ). Staring to book my tickets now. Could you please help me with below queries , please don't mind if it sounds newbie kind of question ..

1. Can I end my itinerary in the Sydney if I started from HKG and also had Sydney as long stopover. ( Planning to split the tour in 2 breaks )

I don't think so, because if you stop in SYD and then leave, then later return SYD that would be 2 stop-overs in the same city.

You can transit a city more than once but that needs to be a stop of less than 24 hours so if you dont leave SYD to go back to HKG then you will be there longer than 24 hours the second time.

I believe when i discussed this a while back with madrooster, they mentioned that the end point being the end of the journey doesnt count as either a stop or a transit. Thus what you're doing with SYD endpoint in theory is fine.

However it may be difficult to get the QF computer to recognise it as such.

2. Can I book tickets for 3 adults and then call customer care to add infant to the ticket. Is it straight forward ?

Should be able to add to it, i think finding 3 adult tickets may be harder (if its in business).

3. what does it mean when they say "maximum 10 flight segment if you want to book on the Qantas website" , I can however see 12 flights can be booked from Qantas multi city booking tool. Is there any best practice or hacks ?

Uhh the QF multicity is a bit all over the place. I don't think I've been able to have it co operate after 6 separate flights.

You can call up immediately after and say the online system isn't letting you and they can waive the change fee.

 

[DC3]

… it may be difficult to get the QF computer to recognise it as such.

Not to mention some Call Centre staff.