Been like that since the platform migration in November which was a complete disaster.I see Virgin Money doesn’t currently offer these cards (and not sure they are coming back), looks possible they are in wind down mode so unsurprising if the product isn’t getting much attention!
The VM app will not show points earning nor on your statements.Except by looking at your Velocity points on their App, is there anyway to see how many points you earn via the Virgin Money card? Especially if you earn some via Virgin flights etc. I cannot see them on the monthly statement anymore or find them on the web or the Money App.
Seems like the product is just cruising without offering service anymore. I just hope they pay me the extra points after 12 months. As a retiree, applying for points earning cards becomes much harder.
