Hello,
Haven't posted for a while, but just read through the 6 pages of comments
- In regards to the crew eating 'Salmon' in the galley. On Breakfast/Lunch/Dinners services, crew are provided with meals separate to those of the pax, but are the same menu as the pax meals. Crew are afforded a choice as well in regards to their meals and as our meals are cooked separately (as we do not eat until after pax service) then we are unable to supplement pax meals with crew meals (which would only happen on a voluntary basis anyway, as crew still need to be afforded their choice.
- With regards to crew paxing in J class... Yes, it is a part of our agreement, so we cannot change it in that regard. The reason crew may pax in uniform is that they might have to get straight off the aircraft, move to another one and join that flight. That is most often the case, or they have just come off another flight. There is no operationally feasible way for crew to pax in 'civvies' then change back into uniform and move onto their next flight.
- Meal choices: It all depends on the conditions on the day. As you are aware, operational and rebate staff may be spread around the cabin. As seats are allocated to crew 15 mins before departure, it is impossible to try and move all of them towards the back and paying pax to the front. Depending on the flight time/meal loadings, etc... It is up to the discretion of the CSM for the service flow. Moving back and forth switching between rows and passengers can take a long time, and on a short flight it may be more feasible to serve all passengers from front to back to ensure the service is completed in time. It is a difficult one, generally all crew will endeavour to ensure paying pax are served first, but logisitically it can sometimes be a nightmare. I cannot comment on particular instances as I was not there but I know I definitely try to ensure our passengers have a pleasant journey and if I am unable to deliver on that for whatever reason, I hope to be able to make up for it next time.
Hope all of that makes sense
737