The VIP team is definitely a downgrade on the SST and I miss those CBR based guys/gals (I hope they have somehow retained positions within QF). They are good but they are not great, and I get the feeling the little extras we used to get via the SST are gone. Now to be fair I did get a great VIP team member last week who changed my flights without question and without fare change fee which was greatly appreciated (but given the situation it is what SHOULD have happened with any res agent tbh) but there was still a fair wait on the eau de cologne and it is telling.
It is no secret how the majority of QF customers are being treated by the long wait queues on the phone which is terrible, but seriously for your P1 and CL to have to wait minutes, or even over an hour as above, is simply insane.
How the powers that be can think this is OK is beyond me.
oh for sure. I definitely think this notion has merit.. and there's that QF (domestic) market dominance driven arrogance in the mix too.Perhaps they just think that you're so stuck to QF and not likely to move to VA so why spend the money. I don't agree with this, but it has to be their thinking. What else could it be?
What are FFPL and FFPO ?
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I don't think anyone here seriously thinks P1 is worth "chasing" as in a goal unto itself (of course many moons ago it was a challenge for some to sniff the white ). Those who fly enough to attain it I feel personally valued the extras it (used to?) provide, but not a goal as say Plat may still be.I’ve dwelled on the current DSC promo and finally decided I won’t chase P1 for another year. I feel a bit sad - it’s been great to consistently get 4A in Y, a supposedly powerful shadow, my family have appreciated the gifted SG and WP, the VIP team made me feel special and the gifts I got a while ago were nice. But things have dried up, I haven’t had a response to my last two emails to the team, never got an Enjoy Your Flight upgrade, the wait times people are reporting atm tell me QF isn’t serious about service and I never ever got a single one of those so called exclusive invitations ever. And I was bemused yet frustrated when cabin crew gave special treatment to FFPL because they didn’t seem to know what FFPO meant.
If I had more scraps thrown my way I would have been much keener to spend the $$ to chase status, but that coin would pay for J or F as a WP, maybe even on another airline.
After WP is reached each year there is so little incentive to continue to accumulate status credits (LTP yea right !!) that it is logical to build status in an alternative program or just go BFOD. For me SQ is always worth having as a back-up......
Each to their own of course. I may or may not get there next year. Many factors at play, but certainly when it comes to international there are other carriers that appeal more.
Definitely. I have personally long had a dual alliance strategy so hold elite status across OW and Star for exactly these reasons.After WP is reached each year there is so little incentive to continue to accumulate status credits (LTP yea right !!) that it is logical to build status in an alternative program or just go BFOD. For me SQ is always worth having as a back-up.
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They never counted previously towards P1. I always picked the pointsP1 brains trust, did anyone notice the (I think) recent change that states that loyalty bonus SCs no longer count towards retaining P1? From the T&Cs:
"§ For the purposes of the Loyalty Bonus, the Status Credits earned must be from eligible Qantas or Jetstar flights (JQ, 3K, GK and BL, for travel on BL until 28 July 2020) within a single membership year. Loyalty Bonus can be earned up to four times each membership year, to a maximum Loyalty Bonus of 32,000 Qantas Points or 200 Status Credits. If selected, Loyalty Bonus Qantas Points do not count towards attaining or retaining Points Club or Points Club Plus, or unlocking the Points Club Milestone Bonus Reward. If selected before 31 December 2021, Loyalty Bonus Status Credits do count towards reaching and keeping Platinum One status. The Loyalty Bonus reward must be selected within 90 days from the date a member achieves the Loyalty Bonus. Once selected the reward cannot be changed."
My bolding - whilst it doesn't state that if selected after they do not count towards P1, the inference here is that they only do if selected pre 31 Dec 21.
Ditto.They never counted previously towards P1. I always picked the points
They never counted previously towards P1. I always picked the points
I came to the same conclusion in late 2019 early 2020 and at one of the Olive Tree dinner catch ups around this period I was discussing with another AFFer I was done with P1 and had no further interest in the programme and would just see out my last 18 months. Then Covid struck, my status has been extended however my views on remaining P1 remain unchanged. For the DSC promotion I selected the points option as currently I do not give a rats about QF status and your experience of no response to emails is similar to mine.I’ve dwelled on the current DSC promo and finally decided I won’t chase P1 for another year. I feel a bit sad - it’s been great to consistently get 4A in Y, a supposedly powerful shadow, my family have appreciated the gifted SG and WP, the VIP team made me feel special and the gifts I got a while ago were nice. But things have dried up, I haven’t had a response to my last two emails to the team, never got an Enjoy Your Flight upgrade, the wait times people are reporting atm tell me QF isn’t serious about service and I never ever got a single one of those so called exclusive invitations ever. And I was bemused yet frustrated when cabin crew gave special treatment to FFPL because they didn’t seem to know what FFPO meant.
If I had more scraps thrown my way I would have been much keener to spend the $$ to chase status, but that coin would pay for J or F as a WP, maybe even on another airline.