Oneworld Classic Flight Reward Discussion - The Definitive Thread

[elanshin]

True, but in the context of experienced AFF members, we’ve been told countless times that flights showing on QFFF’s own calendar are ‘only for new bookings’, or ‘the availability you see is not real time’, or ‘if you can see it and book it, we can then add it into the PNR’ (which is incorrect, and also defeats the purpose of a capped OWA).

Whilst i believe that from time to time things are legitimately married segments, other times it more that its "too hard" to get the system to accept it and needs a very senior staff to do it (hence for all intents and purposes not doable for most staff).

I had a non OWA CR that i had to change stuff around earlier in the year and no matter what any of the previous staff did, they couldn't add a SIN - HND JL segment despite the availability showing. A HBA staff put me on hold for 15 mins and then reported she got it to work as well as the connections but it involved her doing some magic things.

 

[DC3]

Hi Everyone,

This morning I got a notification of flight changes to my Oneworld Classic Award. Nothing major.
But my question is whether I need to contact QF

Monitor the re-issuing of the e-ticket

 

[elanshin]

Hi Everyone,

This morning I got a notification of flight changes to my Oneworld Classic Award. Nothing major.
But my question is whether I need to contact QF to get my booking re-ticketed?

Changes are:
RJ110 - Arrival time changed by 5mins
RJ165 - Departure time changed by 10mins
RJ730 - Departure time changed by 10mins.
No changes to dates, flight numbers, airports etc.

For reference other airlines in the booking are: CX, AY, (IB under a AY flight number), QF.

I've accepted the changes online. But just a bit unclear exactly when re-ticketing is/isn't required.

Usually when you accept, an eticket comes through pretty quickly.

On a side note, how'd you get an IB flight under AY code? I thought almost all CR were booked on the prime codes.

 

[MEL_Traveller]

Usually when you accept, an eticket comes through pretty quickly.

On a side note, how'd you get an IB flight under AY code? I thought almost all CR were booked on the prime codes.

I thought this came up before, there’s some weird flight that is AY, but operated by IB? A bit similar to the QF/AY arrangement?

 

[logos 01]

Monitor the re-issuing of the e-ticket

As it turned out after accepting that changes later this morning there was an aircraft change which resulted in a flight number and schedule change to one of the RJ flights. 787 changed to new all economy A320Neo, so downgraded to “premium Y” on that 2.5 hr leg IST-AMM Bit annoying but can’t find any other flight options without disrupting other legs so will probably just go with it.

New ticketing came through a few minutes later, before I had a chance to ring.

 

[madrooster]

True, but in the context of experienced AFF members, we’ve been told countless times that flights showing on QFFF’s own calendar are ‘only for new bookings’, or ‘the availability you see is not real time’, or ‘if you can see it and book it, we can then add it into the PNR’ (which is incorrect, and also defeats the purpose of a capped OWA).

I had a non OWA CR that i had to change stuff around earlier in the year and no matter what any of the previous staff did, they couldn't add a SIN - HND JL segment despite the availability showing. A HBA staff put me on hold for 15 mins and then reported she got it to work as well as the connections but it involved her doing some magic things.

These are almost always point of commencement issues. JL is a known heavy user of POC.

When you search on the QF website for say SIN-HND, it uses POC SIN as that would be the booking origin.

However, if your PNR starts in SYD, then your PNR's POC is SYD. If JL hasn't made the inventory available to POC SYD, then you won't be able to use that inventory.

I explained how POC works in a post over on FT:

https://www.flyertalk.com/forum/37256452-post26.html

 

[logos 01]

I thought this came up before, there’s some weird flight that is AY, but operated by IB? A bit similar to the QF/AY arrangement?

The eticket did indeed come through quickly after that.

Yeah I’m not sure what the arrangement is, but the flight is AY1661 HEL-MAD (3rd of June is our flight), the note on it just says “Operated by Iberia for Finnair”. Might be the same flight as IB6443 (same date and time), but on IB website it says it’s a finair flight with that IB flight number.

 

[MEL_Traveller]

These are almost always point of commencement issues. JL is a known heavy user of POC.

When you search on the QF website for say SIN-HND, it uses POC SIN as that would be the booking origin.

However, if your PNR starts in SYD, then your PNR's POC is SYD. If JL hasn't made the inventory available to POC SYD, then you won't be able to use that inventory.

I explained how POC works in a post over on FT:

https://www.flyertalk.com/forum/37256452-post26.html

Wow, thanks for that! Incredible detail and helps explain certain things.

It would be great if the call centre could just tell passengers that! Because when they come up with excuses such as ‘you can’t add any new flights to an existing OWA’, or ‘the availability isn't real time’ it leads to credibility issues when they say things like ‘only for new bookings’. The latter which could make sense under the POC logic.

 

[DC3]

It would be great if the call centre could just tell passengers that!

 

[flapper]

The eticket did indeed come through quickly after that.

Yeah I’m not sure what the arrangement is, but the flight is AY1661 HEL-MAD (3rd of June is our flight), the note on it just says “Operated by Iberia for Finnair”. Might be the same flight as IB6443 (same date and time), but on IB website it says it’s a finair flight with that IB flight number.

I've flown it. It's a AY flight using IB plane & crew.

 

[algae]

zI've flown it. It's a AY flight using IB plane & crew.

Yep, for their Barcelona and Madrid flights.

Iberia operates Finnair’s Madrid and Barcelona flights

Finnair's Barcelona and Madrid flights are operated with the aircraft and crew of its oneworld partner Iberia.

www.finnair.com

 

[Familyman1]

Quick question: Does anyone know if NRT and HND are both considered to be in Tokyo? I am flying into HND and out of NRT 5 hours later. I'm assuming (hoping) this is considered a transit - not a stopover with a surface sector.

 

[Captain Halliday]

Quick question: Does anyone know if NRT and HND are both considered to be in Tokyo? I am flying into HND and out of NRT 5 hours later. I'm assuming (hoping) this is considered a transit - not a stopover with a surface sector.

Yes.

 

[Carasmw]

Hello, what is the recommended mileage calculator?

 

[Captain Halliday]

Hello, what is the recommended mileage calculator?

Great Circle Map is used by many here.

The mileage is not exactly the same as what the QF computer shows, so if you’re cutting it fine best to check with QF direct.

 

[Flying Rock]

For those who've been wondering about when you'll be able to use Fiji Airways & Oman Air as part of a Oneworld Classic Flight Reward - the latest we've heard is that this should happen by October.

You Still Can't Earn Qantas Points or Status Credits on Oman Air

Although Oman Air joined Oneworld in June, Qantas Frequent Flyer members still can't earn points or status credits flying with the Muscat-based airline. Why not?

www.australianfrequentflyer.com.au

Fiji Airways is now part of the Oneworld Award, as of 10 Dec 2025

 

[Aeryn]

Woohoo finally!

 

[Carasmw]

Hello, just wondering is someone could kindly look at my proposed itinerary to see if I have the stopover / transit rule correct and of course, assuming I can get flights:

Mel	Tokyo	Stopover
Tokyo	Frankfurt	Stopover
Frankfurt	Munich	Surface sector
Munich	Lisbon	Stopover
Lisbon	Cassablanca	Transit
Casablanca	Barcelona	Stopover
Barcelona	Heathrow	Stopover
Heathrow	Frankfurt	Transit
Frankfurt	Tokyo	Transit
Tokyo	Mel	End

 

[Mr H]

Hello, just wondering is someone could kindly look at my proposed itinerary to see if I have the stopover / transit rule correct and of course, assuming I can get flights:

Mel	Tokyo	Stopover
Tokyo	Frankfurt	Stopover
Frankfurt	Munich	Surface sector
Munich	Lisbon	Stopover
Lisbon	Cassablanca	Transit
Casablanca	Barcelona	Stopover
Barcelona	Heathrow	Stopover
Heathrow	Frankfurt	Transit
Frankfurt	Tokyo	Transit
Tokyo	Mel	End

You need to be clear which are transits and which are stopovers.

 

[MEL_Traveller]

Hello, just wondering is someone could kindly look at my proposed itinerary to see if I have the stopover / transit rule correct and of course, assuming I can get flights:

Mel	Tokyo	Stopover
Tokyo	Frankfurt	Stopover
Frankfurt	Munich	Surface sector
Munich	Lisbon	Stopover
Lisbon	Cassablanca	Transit
Casablanca	Barcelona	Stopover
Barcelona	Heathrow	Stopover
Heathrow	Frankfurt	Transit
Frankfurt	Tokyo	Transit
Tokyo	Mel	End

Lisbon - Casablanca - Barcelona? I’d rather buy a separate ticket outside the OWA if I had to! It’s a very long way for a very short distance!

Otherwise 5 stopovers and the routing seems fine.