Awesome outcome with FB Messenger.Managed to get my first “RTW” itinerary booked, so thanks to those that helped above.
Also made my first attempt at adding additional flights to the booking via the call centre with no luck…the operator was adamant that it wouldn’t let them price the change because you “can’t add additional flights after booking”.
Decided to give FB messenger a go instead and to my surprise it was quite painless!
Mentioned that I had issues with the call centre actioning my request, provided all of the required details and they called me back to authorise the request and pay the additional taxes. Received my updated E-Ticket within 20-30 minutes!
Obviously YMMV, but may be a good option for those struggling with the call centre.
What contact details did you use on FB Messenger?
