Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Magicturtle8]

I've been told on the phone that any transit must follow the same airlines. Is this true? I couldn't find any information about this online and i thought that as long as the airlines belong to the oneworld alliance, it is eligible. E.g. KUL-HK (MH @ 5th November) HK-TPE (CX @ 6th November)

 

[sydney]

I've been told on the phone that any transit must follow the same airlines. Is this true? I couldn't find any information about this online and i thought that as long as the airlines belong to the oneworld alliance, it is eligible. E.g. KUL-HK (MH @ 5th November) HK-TPE (CX @ 6th November)

It can be any One World airline. Just ask them to book it as 2 separate one way tickets within 24hrs. An agent informed me last night that there are two booking systems - a Qantas preferred and "Neutral" which shows more availability. A few times, they said they could not see the business award flight, but eventually could see it after changing systems or adding a flight first and then searching again, or logging out and back in. Who knows?!

 

[Captain Halliday]

I've been told on the phone that any transit must follow the same airlines. Is this true?

No.

 

[Captain Halliday]

It can be any One World airline. Just ask them to book it as 2 separate one way tickets within 24hrs.

Incorrect.

To be eligible as a One World Classic Flight Award it must be on the same ticket.

 

[FlyingFiona]

An agent informed me last night that...

after all your issues with the call centres, not sure why you still trust a word they say!

 

[sydney]

Incorrect.

To be eligible as a One World Classic Flight Award it must be on the same ticket.

Sorry, I mean two separate one way flights on the same ticket - in case that works.

Post automatically merged: Today at 4:22 PM

after all your issues with the call centres, not sure why you still trust a word they say!

I know right?!
p.s. I actually don't. Just repeating what they have told me to illustrate the mess it all is.

 

[Magicturtle8]

My trip plan has 15 segments however on the phone i've been thold that there is a limit to booking 10 segments maximum. How do people go around to safetly booking trips with more than 10 segments without having the risk of rebooking if something is wrong?

 

[Captain Halliday]

My trip plan has 15 segments however on the phone i've been thold that there is a limit to booking 10 segments maximum. How do people go around to safetly booking trips with more than 10 segments without having the risk of rebooking if something is wrong?

Incorrect. HUACA.

 

[sydney]

Incorrect. HUACA.

They have called back. Very nice gentleman can't ticket our alternative 11 segment itinerary. Have to delete last flight. Maybe this is the same 10 segment glitch that Magicturtle8 is experiencing?
Really would like this resolved and move on with our lives. He's putting me on hold to ticket the 10 segments to ensure we don't lose those flghts at least.

Afterwards, what should I do? Maybe email the ticketing team for help? Can't just keep HUACA as no one seems to be able to resolve the issue.

 

[J-P]

I can confirm it isn't a 10 segment problem as I just booked a >11 segment route yesterday. The "NZ counts as Australia" theory and the 2x Sydney stopovers theory seem the most likely to me