Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Thomas088]

Just trying to work on another of these. I'm not entirely sure the value is there anymore with all these carrier charges!

SYD-KUL (MH) is 1$50
KUL-NRT (JL) is $310
HND-JFK (JL) is $550
JFK-LHR-LIS (BA) is $1551!

I'm not even half way through the ticket and it's up to $2500

Is this pricing as ~$2500 in the multi city tool? I recreated your itinerary with charges of less than $700 AUD

 

[N860CR]

Is this pricing as ~$2500 in the multi city tool? I recreated your itinerary with charges of less than $700 AUD

Yep, thanks came out much less once it was all pieced together (about $1600).

Only issue is that JL sector that’s been booked in Y+. Website still shows J available, agents are saying “J is available but not for a one world award”. Now it’s booked I tried HUACA and the latest agent says “it’s only available for new bookings, not existing ones”. Any ideas?

 

[AndyQB]

Yep, thanks came out much less once it was all pieced together (about $1600).

Only issue is that JL sector that’s been booked in Y+. Website still shows J available, agents are saying “J is available but not for a one world award”. Now it’s booked I tried HUACA and the latest agent says “it’s only available for new bookings, not existing ones”. Any ideas?

Could it be a point of origin issue? Does it show up as available in a multi-city search originating in Australia, or only when searching for that flight on it's own? This can be a similar effect to taxes and fuel surcharges being calculated differently for different origins.

 

[N860CR]

Could it be a point of origin issue? Does it show up as available in a multi-city search originating in Australia, or only when searching for that flight on it's own? This can be a similar effect to taxes and fuel surcharges being calculated differently for different origins.

Yeah it was. I was getting as far as LIS (so with this JL sector) and then I ran out of flight segments so needed to do it on the phone.

ORD is available, however the AA connections aren’t open for booking yet. The agent claims to have sent an email to “OneWorld” to ask them to release the seats, but I’m not sure how likely that will be (or if it’s even true). Tossing up if I’m better off just confirming the ORD then adding a domestic later on (and opening that whole can of worms)

 

[Mr H]

Yep, thanks came out much less once it was all pieced together (about $1600).

Only issue is that JL sector that’s been booked in Y+. Website still shows J available, agents are saying “J is available but not for a one world award”. Now it’s booked I tried HUACA and the latest agent says “it’s only available for new bookings, not existing ones”. Any ideas?

JL had heaps of phantom availability when I was looking to book a coupe of months ago for Christmas/New Year. I do believe it was phantom because there was great availability showing on almost every route when no other airlines had anything at all for weeks on end.

 

[N860CR]

JL had heaps of phantom availability when I was looking to book a coupe of months ago for Christmas/New Year. I do believe it was phantom because there was great availability showing on almost every route when no other airlines had anything at all for weeks on end.

Possibly. Just interesting that three call centre staff and one at the reward ticketing escalations team said they’re available, just not for this booking

 

[Murmal]

Yes, I just had the same response when I found a QF J seat available on the initial leg of a OWA itinerary. Everything is in J except the initial PE scetor. I asked to take up that J seat but was told, "that availability is only for a new booking." Annoying that QF can put that block in.

 

[Scooty]

I need to bite the bullet and find some time get on the phone to makes some changes to my RTW flight later this year. I wish I spent some time reading through this thread as I just hastily managed to cobble together the best business class flights I could find to make the criteria. Still relatively happy with the outcome.

Late last month I received an email advising of some changes to some legs and do I want to accept, need to run the gauntlet and speak to someone.......

 

[MelbFlyer]

I need to bite the bullet and find some time get on the phone to makes some changes to my RTW flight later this year.

If you need to contact Qantas to make any changes, you'll need to have a lot of time, patience, perseverance plus a lot of luck on your side.

Is this a RTW or Oneworld Award booking? (as they are two separate things)

 

[Scooty]

If you need to contact Qantas to make any changes, you'll need to have a lot of time, patience, perseverance plus a lot of luck on your side.

Is this a RTW or Oneworld Award booking? (as they are two separate things)

This is a RTW booking, the 318k point version. I was emailed advising of changes to some USA legs, plus Mrs Scotty would like to make a couple of other minor changes too.
I've been putting it off for a day where I have plenty of time.... and patience.
The first flight is in late July so a bit of time up the sleeve

 

[Captain Halliday]

Is this a RTW or Oneworld Award booking? (as they are two separate things)

This is a RTW booking, the 318k point version. I was emailed advising of changes to some USA legs, plus Mrs Scotty would like to make a couple of other minor changes too.
I've been putting it off for a day where I have plenty of time.... and patience.
The first flight is in late July so a bit of time up the sleeve

This thread is about the Qantas Oneworld Classic flight reward. There is no requirement to go RTW.*

Oneworld’s round-the-world product is very different. It’s called the Oneworld Explorer. Details of which can be found here: Guide to the Oneworld Explorer Round-The-World Ticket

 

[Gromit]

quick question. trying to make some segment changes and I am being told they can only change to an equivalent seat. So go from business to business, they can't move to a premium economy seat (obviously prefer business but not one available on that date). Just a case of clueless/lazy operator or is there some restriction about going to a lower class with award bookings..

 

[renatts]

This is a RTW booking, the 318k point version. I was emailed advising of changes to some USA legs, plus Mrs Scotty would like to make a couple of other minor changes too.
I've been putting it off for a day where I have plenty of time.... and patience.
The first flight is in late July so a bit of time up the sleeve

The 318k point capped award is not a RTW booking. It is a Oneworld Award.

a RTW booking is a cash ticket with requirements to travel in a certain direction.

 

[Scooty]

This thread is about the Qantas Oneworld Classic flight reward. There is no requirement to go RTW.*

Oneworld’s round-the-world product is very different. It’s called the Oneworld Explorer. Details of which can be found here: Guide to the Oneworld Explorer Round-The-World Ticket

Thank you, posting in wrong thread.
I had no idea there was no need to go RTW... shows that I shouldn't take things I read on websites as true without validating. Thanks for the link and correction.
My original sentiment still remains, not looking forward to calling

 

[MEL_Traveller]

quick question. trying to make some segment changes and I am being told they can only change to an equivalent seat. So go from business to business, they can't move to a premium economy seat (obviously prefer business but not one available on that date). Just a case of clueless/lazy operator or is there some restriction about going to a lower class with award bookings..

Yeah. There seems to be some sort of ‘rule’ to that effect. I don’t know if it’s a system limitation, or even a valid rule, but agents and the ticket desk - at least in the o/s centres - won’t change class of travel. I had one domestic flight ticketed in Y, but after a schedule change J was available… they wouldn’t ticket.

 

[cambriamarsh]

Yeah. There seems to be some sort of ‘rule’ to that effect. I don’t know if it’s a system limitation, or even a valid rule, but agents and the ticket desk - at least in the o/s centres - won’t change class of travel. I had one domestic flight ticketed in Y, but after a schedule change J was available… they wouldn’t ticket.

Class changes were available in the past on a OWA, eg Y to J NAP-LGW on BA in 2019. The operator sounded SA and was very helpful.

 

[Fifi2207]

Yeah. There seems to be some sort of ‘rule’ to that effect. I don’t know if it’s a system limitation, or even a valid rule, but agents and the ticket desk - at least in the o/s centres - won’t change class of travel. I had one domestic flight ticketed in Y, but after a schedule change J was available… they wouldn’t ticket.

Yet, but weirdly on OWA they are happy to upgrade you from Z to U 72 hours out if youve asked for an upgrade.

 

[Murmal]

Fifi2207 weirdly ? I'd use other adjectives like, happily, greedily or unfairly.

Out of curiosity, has anyone been able to smoothly upgrade to a J sector in a OWA booking when a seat becomes available, when the rest of the booking is already all J, without having to persist and call up to 100x?

 

[Gromit]

Yeah. There seems to be some sort of ‘rule’ to that effect. I don’t know if it’s a system limitation, or even a valid rule, but agents and the ticket desk - at least in the o/s centres - won’t change class of travel. I had one domestic flight ticketed in Y, but after a schedule change J was available… they wouldn’t ticket.

Thanks, After a lot of pain I managed to fix it by getting them to remove flights then add new ones (nearly felt like crying after the first operator removed the wrong flights and when she realised she said "please hold" and disconnected me). Rang back and got new operator who apologised and fixed it all up and didn't even get a change fee. 2 hours on phone all up, but only a total of 3 calls which while painful I am calling a win.

 

[MEL_Traveller]

Thanks, After a lot of pain I managed to fix it by getting them to remove flights then add new ones (nearly felt like crying after the first operator removed the wrong flights and when she realised she said "please hold" and disconnected me). Rang back and got new operator who apologised and fixed it all up and didn't even get a change fee. 2 hours on phone all up, but only a total of 3 calls which while painful I am calling a win.

That’s good news!

Thinking back my flight may have been complicated by the taxes and carrier charges. I think they had gone up since booking and to prevent a recalculation they insisted I remain in the same class originally booked.

The new carrier charges were several hundred dollars more, so maybe it was a favour! (the flight was only an hour)