New Qantas Lounge Heathrow Terminal 3

[La Mouette]

Overall, I will reserve judgement until I can see the evening options but if visiting prior to 5.30pm I would definitely recommend CX.

I still haven't fully recovered from the shock of my evening visit to write a response to the SST. If I had to summarise the lounge in one word, it would be CHEAP - the decor, the ambience, the food, the service. After all tbe hype, this is not a premium lounge.

As one example, this is the dinner menu in the restaurant. Who would consider any of these options a meal before a 20.45 flight?



Upstairs there was curry a la a domestic J lounge.



The lounge was packed with non-QF passengers, and the new staff seemed overwhelmed.

I only lasted 10 min. The F host said other people's experiences were similar and encouraged me to provide feedback.

 

[serfty]

I suspect J PAX & eligible Sapphires will be keen to use the lounge, not so much those of First or Emerald.

QP have little choice.

As for the bubbles, in the "Qantas International Lounges" at HKG, BNE and SIN, sparking wine is generally available; Champagne is on request for those who have the right markings on their BP's (CL, P1, First) and perhaps others ViP's.

Croser is not a bad drop in my experience and better than what is being served in the other four "international" lounges.

 

[mrsterryn]

Are CX and the new Qantas close ?
Even just to have a sticky beak ?

 

[Sdtravel]

Yes. Very close.

 

[mrsterryn]

Yes. Very close.

Thanks . I will have to have a look next time over there

 

[cmon0005]

The lounge was packed with non-QF passengers, and the new staff seemed overwhelmed.

I only lasted 10 min. The F host said other people's experiences were similar and encouraged me to provide feedback.

I had similar experience when the Qantas HKG 'international lounge' opened I felt it was underwhelming especially for a
Plat and above.
I now exclusively only goto CX F lounges in HKG, with the occasional pop into the QF lounge to see what the go is, I would say it is a bit better than when it opened but still no match for CX lounges.

Also out of curiosity how did you know they were non-qf pax?

 

[mviy]

As for the bubbles, in the "Qantas International Lounges" at HKG, BNE and SIN, sparking wine is generally available; Champagne is on request for those who have the right markings on their BP's (CL, P1, First) and perhaps others ViP's.

By not giving Champagne to WP they’re effectively encouraging them not to use the QF Lounge or at least spend some of their time in the CX or BA FLounge so that they can have the option to have champagne should they wish to. This makes little sense to me. Surely it would be cheaper for QF if WP passengers only visited the QF Lounge.

 

[DavidFlynn]

Are CX and the new Qantas close ?

They’re next door to one another

 

[mrsterryn]

They’re next door to one another

lol
Thanks

 

[serfty]

Surely it would be cheaper for QF if WP passengers only visited the QF Lounge.

It seems many WP are not aware/care of/for other options - only using *O partner lounges when no QF lounge available.

 

[DavidFlynn]

Indeed... I’m often taken aback at how many Platinums i meet who have NO idea that they can use the lounge of another Oneworld airline, apart from those instances when their Qantas boarding pass directs them to a non-Qantas lounge.

 

[GoldCanyon340]

Scotch eggs and pickled onions? If that's 'premium' then I've been using the wrong dictionary all my life.

Without having visited this lounge (but why let that stop me?) it looks to be little different to HKG: loud and crowded at peak times with the only difference to roughing it outside with the masses being the availability of free booze. I'm very happy to forgo the 927 varieties of gin at the bar and hide in CX F.

 

[serfty]

Surely it would be cheaper for QF if WP passengers only visited the QF Lounge.

#2

[aside]

I wonder how much the QF WP/SG/QP use of the DXB lounges is costing?

It may be a significant factor in the decision to go via SIN next year.​

[/aside]

 

[La Mouette]

Also out of curiosity how did you know they were non-qf pax?

There are OW T3 evening flights to New York, Hong Kong, and South Africa that leave before QF2, so regardless of which OW lounge you're in, you see the relevant wave of people departing.

In my case, most of my 10 minutes was spent trying to get to a table and then puzzling over that strange menu in the restaurant, which was full of the Americans. Unfortunately, the tables are so packed together, you quickly get to know far more than you wanted to about your fellow loungers.

 

[Pleb Status]

Scotch eggs and pickled onions? If that's 'premium' then I've been using the wrong dictionary all my life.

QF have also been shoveling up hot dogs, meat pies and chicken parma etc on transcon J flights recently, so this must be the 'premium' cuisine that QF customers have been requesting...

 

[kpc]

I still haven't fully recovered from the shock of my evening visit to write a response to the SST. If I had to summarise the lounge in one word, it would be CHEAP - the decor, the ambience, the food, the service. After all tbe hype, this is not a premium lounge.

As one example, this is the dinner menu in the restaurant. Who would consider any of these options a meal before a 20.45 flight?

View attachment 112452

Upstairs there was curry a la a domestic J lounge.

View attachment 112453

The lounge was packed with non-QF passengers, and the new staff seemed overwhelmed.

I only lasted 10 min. The F host said other people's experiences were similar and encouraged me to provide feedback.

The menu is the same as when I was there on 2.12.17 as a QF F pax. I had the Lancashire (lamb) hotpot which was very average....after I got permission from @Mal, I made a beeline for the Cx F lounge for a proper dinner and a decent red

 

[kpc]

#2

[aside]

I wonder how much the QF WP/SG/QP use of the DXB lounges is costing?

It may be a significant factor in the decision to go via SIN next year.​

[/aside]

I love the EK F lounge at Dxb...recently I had the steak AND scallops, washed down with French Bordeaux! ...didn't eat anything when I reboarded QF 1 to Lhr

 

[kermatu]

The menu is the same as when I was there on 2.12.17 as a QF F pax. I had the Lancashire (lamb) hotpot which was very average....after I got permission from @Mal, I made a beeline for the Cx F lounge for a proper dinner and a decent red

I'm not a frequent traveler through LHR, but sounds like I won't need to change my general approach - CX F for a meal, then when time allows the BA F lounge for self-pour JW Blue and some peace and quiet.

Such a shame a brand new lounge, for a port with F flights, has the now somewhat standard, poor J international lounge.

 

[Himeno]

There are now 4 oneworld lounges in LHR T3, 3 of which have First class sections. BA, CX, AA and QF.

All 4 lounges are near each other, with the CX and QF lounges by the entrance to the Gate 1-11 concourse, and the BA and AA lounges by the entrance to the Gate 13-22 concourse. Heathrow Hubmaps
The T3 A380 gates are 1, 3, 5, 7 and 42

These are the oneworld T3 departures (based on today's schedule, not all flights are daily):
BA472 0615
AY1340 0730
BA478 0745
AA87 0840
BA207 0905
JL42 0930
AA733 0945
AA737 0955
AA51 1010
AA101 1015
BA474 1015
AY1332 1020
AA173 1035
AA39 1105
BA794 1105
CX252 1120
AA109 1140
BA219 1140
AA47 1150
QF10 1155
AA81 1210
BA271 1215
AA57 1235
UL506 1235
AA135 1310
AA731 1330
AY1334 1335
AA79 1410
BA209 1415
AA729 1435
BA289 1435
AA105 1445
BA275 1550
RJ112 1605
AY1336 1610
AA91 1705
AA107 1715
CX238 1715
BA85 1730
CX250 1800
AY1338 1805
BA798 1815
JL44 1900
AY1342 1925
AA141 1925
JJ8085 2010
CX256 2035
UL504 2040
QF2 2045
CX254 2205
Plus BA flights to Bilbao, Budapest, Gibraltar, Hanover, Lisbon, Luxembourg, Lyon, Marseille, Prague, Rotterdam, Vienna, Warsaw, Accra, Cape Town and Nairobi

 

[DavidFlynn]

Great list - would you happen to know what the last BA departures are?