How do Hilton treat you as an Elite?

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Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.
 
Anat0l, can you please confirm that your MVP fast track worked at properties outside the US. The MVP website says the promotion is only valid at US Hiltons.
The main issue with MVP is finding the rates outside of North America.
 
Property: Hilton Melbourne South Wharf
Room Booked: Wotif Mystery Hotel Deal
Duration: 1 night
Rate: AUD 160
Status: HH Gold

Gave my gold # at checkin, was welcomed back (5 stays there so far this year), upgraded to an executive room with exec floor access. Desk staff apologised for no welcome card but within 20 minutes of checkin free waters were delivered to my room and the GM called me to welcome me back to the hotel.

I've been enjoying staying at South Wharf.
 
Property: Hilton on the Park Melbourne
Room Booked: 1 x King Deluxe; 1 x Twin Deluxe
Duration: 2 nights
Rate: $169 per room, per night. This was the $99 rate card offer that wasn't available; $169 was the next best.
Status: HH Diamond

I was extremely sceptical about having the $99 rate card honoured not just for one more than one night but for more than one room. To my surprise (and delight), it was a double win: honoured for both two nights and for two rooms. Additionally, we were upgraded to the executive floor with an interconnecting room. Somehow, though, we managed to get two kings rather than one and one twin so I ordered a rollaway. I was told it would be ~$60 a night for the rollaway. A few minutes after getting of the phone with the front desk the duty manager phoned and said the rollaway would be complimentary, as would full breakfast for all four of us in the restaurant on both mornings. Wow. The Diamond privilleges (eg. lounge access) were also extended to the second room so in all I was extremely well looked after. The only disappointment was wireless internet is not free in the lounge and there's only one computer that doesn't have direct printing capabilities (you have to load files onto a USB and then the lounge staff print it for you.
 
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Property: Hilton Melbourne South Wharf
Room Booked: 1 x King Guest Room
Duration: 1 night
Rate: $205
Status: HH Diamond
Received: Upgraded to King Yarra Suite (once). Probably on about six other one-night stays, was always upgraded to a King Executive Room from a King Guest Room. Access to Excecutive Lounge. Breakfast taken in restaurant next to lobby
 
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I'm status chasing at Hilton as of tomorrow:

9 Sep Sydney
17-21 Oct Las Vegas
23 Oct Narita Airport*
24-30 Oct Hanoi Opera hotel

I hope that should get me some sort of status!


munitalP


*not confirmed yet - may travel straight through and add 1 extra night at Hanoi
 
I'm status chasing at Hilton as of tomorrow:
... I hope that should get me some sort of status! ...
That would get you HHonors Silver. (requires 4 Stays / 10 nights)

However, have you enrolled in the MVP program? Four Hilton stays or 9 nights to Gold Status! - your itinerary should romp it in.

More here:
Gold bennies: http://hhonors1.hilton.com/en_US/hh/about/gold.do

(Free in room internet, choice of 1)upgrade to exec level and/or breakfast or 2)1000 HHonors points per stay).
 
That would get you HHonors Silver. (requires 4 Stays / 10 nights)

However, have you enrolled in the MVP program? Four Hilton stays or 9 nights to Gold Status! - your itinerary should romp it in.

More here:Gold bennies: Hilton HHonors® - About HHonors® - Gold VIP

(Free in room internet, choice of 1)upgrade to exec level and/or breakfast or 2)1000 HHonors points per stay).

I believe so, I put him onto that thread when I was last in MEL ;)
 
June 2010

Property: Conrad Hong Kong
Room Booked: King Harbour View Room
Duration: 3 nights
Rate: 2850 HKD (< $AU 475pn)
Received: Upgraded to beautiful Harbour View Suite (corner suite). Service hard to fault (and great views from 57th floor over Victoria Harbour and Kowloon). Water, fruit, chocolates (daily) and Conrad bear gift.

Check-in at the Executive Lounge. Room available on arrival at 7.00am. Invited to have breakfast on arrival. Could also have breakfast downstairs, next to pool. Waiter service for complimentary drinks in the EL each evening. Excellent variety of evening snacks.

June 2010

Property: Millenium Seoul Hilton
Room Booked: Deluxe King Room
Duration: 2 nights
Rate: 298000 KRW (< $AU 300pn, incl tax)
Received: Not sure if upgraded
Executive Lounge okay (has a seperate smoking room). Good breakfast. Good variety of evening snacks and drinks.


 
The main issue with MVP is finding the rates outside of North America.

I just signed up to MVP but didn't realize you had to book special rates to qualify? Thought it was any stay at any Hilton booked thru their website...?
 
I just signed up to MVP but didn't realize you had to book special rates to qualify? Thought it was any stay at any Hilton booked thru their website...?
It is any stay - as long as it is eligible for a 'stay' or 'night' credit; the special rate is a bonus that may be available if you are travelling in North America, it does not have to be booked using it.
 
I'm status chasing at Hilton as of tomorrow:

9 Sep Sydney
17-21 Oct Las Vegas
23 Oct Narita Airport*
24-30 Oct Hanoi Opera hotel

I hope that should get me some sort of status!


munitalP


*not confirmed yet - may travel straight through and add 1 extra night at Hanoi

Hmmmmm... LAS/LAX/AKL/MEL Thur, gets me home SAT... Sun - MEL/SYD, Wed SYD/HKG/HAN... I miss the Narita stay :-|

Flashware showed me where to sign up for fast track, so it shouldn't be too difficult to achieve in the short term - fingers crossed.
 
HH DIAMOND
9-10 October
Property: Melbourne Airport Hilton
Room booked: King guest room
Rate: $230 AUD
Received: Upgraded to Junior Suite, breakfast, no letter, 2 chocolates

Meloz
 
Just booked in after flight from BNE (delayed 35 mins), so arrived at 11.30pm

HH GOLD
13-14 October
Property: Melbourne Airport Hilton
Room booked: Double guest room, Best Available
Rate: $365 AUD (before 20% HPC discount)
Received: Upgraded to Junior Suite, breakfast & Internet, card from GM (but called me Ms Wilson :evil:), 2 chocolates & 4 mini waters

meloz, it's the same as your experience last week, except I'm only humble Gold :D:shock::eek:.
 
Just booked in after flight from BNE (delayed 35 mins), so arrived at 11.30pm

HH GOLD
13-14 October
Property: Melbourne Airport Hilton
Room booked: Double guest room, Best Available
Rate: $365 AUD (before 20% HPC discount)
Received: Upgraded to Junior Suite, breakfast & Internet, card from GM (but called me Ms Wilson :evil:), 2 chocolates & 4 mini waters

meloz, it's the same as your experience last week, except I'm only humble Gold :D:shock::eek:.
An excellent outcome Ms Wilson :!:

Now to see what they do for me on the 24th coming back from Brisbane.
 
Gee thanks Grandpa :D ;)

I'll have to find out why they are calling me that - not the first time. Yes, my name in USA is more likely to be female, but we are in Australia and my middle name should certainly make most people think I am male :D
 
Gee thanks Grandpa :D ;)

I'll have to find out why they are calling me that - not the first time. Yes, my name in USA is more likely to be female, but we are in Australia and my middle name should certainly make most people think I am male :D

"Kelly"? :shock::D
 


HH DIAMOND
15-16 October
Property: Melbourne Airport Hilton
Room booked: King guest room
Rate: $230 AUD
Received: Upgraded to Junior Suite, early check in, late check out, breakfast, letter, no chocolates

Meloz​
 
HH GOLD
13-14 October
Property: Melbourne Airport Hilton
Room booked: Double guest room, Best Available
Rate: $365 AUD (before 20% HPC discount)
Received: Upgraded to Junior Suite, breakfast & Internet, card from GM (but called me Ms Wilson :evil:), 2 chocolates & 4 mini waters

At that egregiously expensive rate you booked it you probably deserve the upgrade and all the bric-a-brac that came with it:!:

Except the sex change, of course.
 

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