Question - Has anyone been impacted by the Coronavirus? Will travel insurance cover the costs if we wanted to cancel? Especially if the flights are with points. | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Question Has anyone been impacted by the Coronavirus? Will travel insurance cover the costs if we wanted to cancel? Especially if the flights are with points.

Joined
Oct 14, 2013
Messages
247
Has anyone been impacted by the Coronavirus? Will travel insurance cover the costs if we wanted to cancel? Especially if the flights are with points.
 

theblank

Established Member
Joined
Aug 3, 2014
Messages
1,334
You need to ask the travel insurance company. Generally they will make statements on their website regarding current issues, but my guess is probably not.
The corona virus issue would need to force you to cancel in order for you to have a valid claim.

The approach you need to take is first with your Airlines and Accomadation etc, and ask them if you can cancel. in situations like this you often find that they are happy to accomadate.
 

p--and--t

Established Member
Joined
Sep 28, 2008
Messages
1,259
Qantas
Bronze
Virgin
Red
....and I saw somewhere a while back, some insurances don't cover points bookings anyway, need to read PDS.
 

I love to travel

Established Member
Joined
Jun 4, 2016
Messages
1,237
Qantas
Platinum
Unless your flight is in the near future I wouldn't panic yet. So far does not seem to have rapidly spread within China so whist that status is maintained it is contained. I think this is being a little overhyped compared to how quickly SARS spread in 2002/3.
 

cqtiger

Member
Joined
Feb 21, 2019
Messages
182
Flights
My Map
Most travel insurance does not cover pandemics but if you have "cancel for any reason" insurance you should be ok. Just dont use the reason for cancelling as being the corona virus(if that makes sense)
 

SeatBackForward

Established Member
Joined
Jun 20, 2006
Messages
3,980
Flights
My Map
....and I saw somewhere a while back, some insurances don't cover points bookings anyway, need to read PDS.
Points are usually treated as cash, unless of course specified in the policy, I've had points redeemed flights covered by delays due to weather etc.. Unfortunately the devil is very much in the details when it comes to each different type of travel insurance.
 

SeatBackForward

Established Member
Joined
Jun 20, 2006
Messages
3,980
Flights
My Map
Now that said, if the Australian Government issued a "Do not Travel" warning to the destination you've booked flights for, this would be reasonable grounds for a claim.

I have been in a tricky situation once before, where there was a travel warning/advisory issued to a destination I was travelling to. As it was just a warning, the insurer I had at that time wouldn't consider it acceptable for a refund. Yet, they would not cover anything that may happen while I was there, because a warning had also been in issued. Needless to say I haven't taken insurance with them ever again.
 
Joined
Oct 14, 2013
Messages
247
Actually I am yet to get my travel insurance, just wondering if anyone has had a good experience or any personal preferences for a travel insurance?

At this stage I am about 3 months away from travelling and i am actually only just passing through China. So I know it is not a big deal, I am using China Air and passing through PEK but i was just interested in anyone's experience with this sort of thing.

Given the big media coverage at the moment i would have thought some us would be or could be impacted by this
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
41,615
Qantas
Platinum
Virgin
Platinum
Flights
My Map
@whole-lotta-moxie - the following thread may be of assistance to you.

 

Princess Fiona

Senior Member
Moderator
Joined
May 22, 2009
Messages
9,836
Qantas
Platinum 1
Flights
My Map
Actually I am yet to get my travel insurance, just wondering if anyone has had a good experience or any personal preferences for a travel insurance?

At this stage I am about 3 months away from travelling and i am actually only just passing through China. So I know it is not a big deal, I am using China Air and passing through PEK but i was just interested in anyone's experience with this sort of thing.

Given the big media coverage at the moment i would have thought some us would be or could be impacted by this
If you don’t already have TI then it’s highly unlikely that you could purchase it now and use it in the event you need to cancel due to Corona Virus.
 

Pushka

Enthusiast
Joined
Jan 26, 2011
Messages
17,161
Flights
My Map
If you don’t already have TI then it’s highly unlikely that you could purchase it now and use it in the event you need to cancel due to Corona Virus.
Agree. Every company I’ve looked at over the weekend has now stated the date at which they will no longer provide cover as it is now a Known Event. However if travel is purchased prior with a credit card then that might be the only cover for this situation.
 
Joined
Oct 14, 2013
Messages
247
Agree. Every company I’ve looked at over the weekend has now stated the date at which they will no longer provide cover as it is now a Known Event. However if travel is purchased prior with a credit card then that might be the only cover for this situation.
Oh, good point... This was a flight through Avianca and i did purchase some of the points at the time with a credit card ... oh i forgot all about it
 
Top