Hi all,
AstroDamo and I are attempting to book an ASA in U from LAX - AKL via BNE.
When the agent went to book it on the weekend, the system wouldn't return a quote. He couldn't figured out why as the route was available. He escalated it to another support desk.
Just got a voicemail an hour ago (was in a meeting ><) from him stating that the system analysis team confirmed that it cannot be booked as it commences outside Australia.
I'm fairly sure that is incorrect. Can anyone confirm either way before I call back and ask for it to be escalated again?
Cheers.
AstroDamo and I are attempting to book an ASA in U from LAX - AKL via BNE.
When the agent went to book it on the weekend, the system wouldn't return a quote. He couldn't figured out why as the route was available. He escalated it to another support desk.
Just got a voicemail an hour ago (was in a meeting ><) from him stating that the system analysis team confirmed that it cannot be booked as it commences outside Australia.
I'm fairly sure that is incorrect. Can anyone confirm either way before I call back and ask for it to be escalated again?
Cheers.