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Answered Accor's Response to COVID-19 Issues?

gazzax2

Junior Member
Joined
Jan 15, 2016
Messages
33
Virgin
Gold
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Has there been any news on Accor extending the expiry of points due to Coronavirus?
Are other hotel loyalty programmes doing anything similar?
 

JohnK

Veteran Member
Joined
Mar 22, 2005
Messages
43,730
My points were expiring on 15 March and I used 4,000 points + ~$4 to stay at BNE Sebel for 1 night on 14 March.

Should be good for another 12 months.
 

ceetee

Junior Member
Joined
Nov 13, 2014
Messages
15
Qantas
Bronze
Virgin
Platinum
I have my Accor points automatically converted to my Velocity account. Now I worry that Velocity will go under.
 
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Genji88

Member
Joined
Nov 13, 2016
Messages
150
I'm thinking that Accor points are better used towards hotel stays than Velocity.
 

Genji88

Member
Joined
Nov 13, 2016
Messages
150
Due to the Ibis Business card I'm an Accor Gold.

I recently stayed a total of 8 nights in Accor group hotels in March - 6 nights in Sofitel, 1 night in Pullman Grande and 1 at Ibis styles.

Was quite delighted to receive an Email saying that "Loyalty works both ways" and that I'll be receiving 3000 status points and half the amount of status credits needed to qualify towards my current status level.

Has anyone else received this Email or is it targeted?
 

oz_mark

Enthusiast
Joined
Jun 30, 2002
Messages
18,596
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All members with any status will be getting them. The bonus status points and nights are in my account already.
 

PineappleSkip

Established Member
Joined
Mar 30, 2007
Messages
1,703
Qantas
Platinum
Virgin
Red
Received an email from ALL last night about status points and nights, which was handy for status renewal (got me almost all the way back to requal). However nothing in the email about points expiry, and there is nothing on their website about that either.

 
Joined
Feb 20, 2009
Messages
320
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Mine are in the account as well. As I had already qualified for next year with a family reunion in January these points will give me a good crack at platinum if we are travelling in 6 months.
 

jokes128

Intern
Joined
Sep 11, 2017
Messages
52
I am yet to receive the bonus status points and nights, but am wondering that by receiving the bonus status points, whether that is considered an "activity" and automatically extend the points expiry date by another 12 months.
 

Bayside

Newbie
Joined
May 25, 2015
Messages
7
Qantas
LT Gold
Virgin
Red
Nice gesture by Accor but they now need to be more lenient with people wishing to transfer existing bookings to a date well into 2021.
 

PineappleSkip

Established Member
Joined
Mar 30, 2007
Messages
1,703
Qantas
Platinum
Virgin
Red
Found this post on loyalty lobby which indicates that points expiry will be extended for Advantage Plus members. As an ALL member only, my email didn’t have this paragraph.
 

ellen10

Established Member
Joined
Jul 18, 2008
Messages
2,395
I got an email on Friday which included this sentence.

As a Silver member, we will be crediting your account over the next three weeks with1,000 Status points and 5 Status nights. Your points balance will reflect this once completed.

I am an Advantage Plus member. Just renewed at the end of February. I hope they extend the use of my free night.
 

jase05

Established Member
Joined
Jan 24, 2018
Messages
2,576
Qantas
Gold
Virgin
Platinum
Just got the email this arvo and checked my account to see that the bonus status points and status nights have been added. Only 16 more nights to retain Platinum but Diamond looks to be near on impossible for me to reach
 

rfur78

Member
Joined
Oct 12, 2015
Messages
129
Flights
My Map
had 13000 status points drop in 1/4/20, currently Diamond. will be interesting to see if i requalify as diamond but good point here is the 13000 plus some travel already done means dropping to Platinum is a worst case this year.

On a side note have any Diamonds received an annual gift this year in Australia?
 

wandering_fred

Established Member
Joined
Jun 12, 2006
Messages
2,574
Flights
My Map
Nothing for this plain vanilla silver member (albeit with 20+ (mostly cheap) nights the last two years). Enough points to not want to lose them... Used half for a cancelled (flex) April trip.

At the moment, not wandering
Fred
 

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