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And I have just had a 10 minute conversation with Qantas Wine Exec and conveyed the thoughts that all here will hold - a big company in QF offer advertised pricing online to consumers who in good faith make online purchase - QF wine accept CC pmt - allocate QFF points to members accounts - members accounts online show purchased goods SHIPPED - but no - hang on WE (Qantas Wine) made a mistake - screw you general public orders cancelled.
UNACCEPTABLE - regardless of Ts & Cs - UNACCEPTABLE. When can general public EVER have confidence in purchasing online from QF wine in future.
Said Exec was advised of FIneWineCo's recent 'mistake pricing' of Champs $188 down to $50 ($42.50 after 15% discount) - said Exec has promised to escalate this - lets see where is goes if it goes anywhere.
Edit: Imm call back from said Exec and I have been advised points allocated will be 'gifted' to members and not clawed back - I did say I would prefer the Pommery - again let's see where it goes but don't hold your breath