I have to agree about Melbourne AP Hilton - recently has not been too good - here's some recent Hilton stays:
April 22
Property: Hilton Melbourne AP
Room booked: Deluxe (Gov Rate)
Rate: $252
Received: Upgrade to Junior Suite on lowest floor overlooking roof and carpark. Would have rather had the deluxe. Rate included breakfast -not offered anything else. Not even a welcome message. Bed was not made as requested - ie top sheet - housekeeping came with the sheet and passed it to me and walked away
April 21
Property: Hilton on the Park Melbourne
Room booked: Standard (Gov Rate)
Rate: $205
Received: Upgrade to Executive Floor with Lounge Access. No water or message in room
April 8
Property: Hilton South Wharf Melbourne
Room booked: Standard (Gov Rate) -
Rate: $199 !
Received: Upgrade to Executive Floor with Lounge Access. Was a last minute booking but was warmly greeted
April 24 - tonight!
Property: Conrad Treasury Brisbane
Room booked: Standard (Deluxe) (Gov Rate) -
Rate: $250
Received: Upgrade to Junior Suite with full breakfast