Oneworld Classic Flight Reward Discussion - The Definitive Thread

[sydney]

Great outcome @sydney
Persistence eventually pays off with HUACA

HOBART is so good. I called back to add another flight we had removed due to the phantom 10 sector limit and a new agent couldn't do it. Said the system wouldn't let them calculate the taxes.

!RED FLAGS!

Told her apologetically and panickingly, in that case, PLEASE DO NOT TOUCH the booking and please ask Del if she is able to call me back about ticketing the flight. Del did and was able to add it in. She confirmed again that there is no limit to surface sectors within the 16 sectors.

So we now have a 3rd surface sector no worries.

Seriously unbelievable.

Suggestions for everyone in future. If you cannot get someone from Hobart, then HUACA.

 

[elanshin]

Suggestions for everyone in future. If you cannot get someone from Hobart, then HUACA.

The problem is even for platinums, getting Hobart is not a guarantee.

Also i should mention whilst hobart is heaps better, they're not infallible either. They couldn't solve my OWA last year and the "senior agent with 10+ years of experience" was stunned that I solved it myself by removing a domestic connection. Granted i did have probably a very convoluted route that pushed every boundary of the OWA (segment, length, connections, transit cities etc).