QFF Platinum requesting release of extra Classic Reward seats?

[levelnine]

I wonder whether this might be a 'point of sale' issue, and whether the POS used at Qantas' end for the basis of requests might differ from the POS setting used to check the availability? (E.g. AU vs US POS).

The numbers do look the same whether I select AU or US POS on EF, but it's possible there's something I missing.

 

[dairyfloss]

The numbers do look the same whether I select AU or US POS on EF, but it's possible there's something I missing.

There are numerous different fare basis codes available beneath the fare buckets you see in EF availability (F,A,J,C,D,I, etc.), and possibly it's at that deeper level that the determination is being made by the system, or, it could be some other element or factor. I don't expect we'll ever get full visibility as to what is needed. Just give it an informed go, and hope for the best!

 

[BrianQQ]

Called (WP)

• QF76 28/5 YVR-SYD I9: no go
• QF12 28/5 LAX-SYD I9: no go
• QF12 29/5 LAX-SYD I9: no go
• QF74 29/5 SFO-SYD I9: no go
• QF8 28/5 DFW-SYD I9: no go
• QF8 29/5 DFW-SYD I9: no go

 

[qf17]

There are numerous different fare basis codes available beneath the fare buckets you see in EF availability (F,A,J,C,D,I, etc.), and possibly it's at that deeper level that the determination is being made by the system, or, it could be some other element or factor. I don't expect we'll ever get full visibility as to what is needed. Just give it an informed go, and hope for the best!

Yeah - there's been some instances where I've politely tried to tell a TA 'but I can see xyz class' on EF to which they say they can't see it in their system. I can believe that. I've thought the fare basis codes must play a level involved with the manual review / releasing classic awards tickets side of things to.

 

[Ade]

I have been 100% success rate with CR Y seat releases as WP, albeit, all were domestic requests. Happy with how things are going on now. Might try to get an international CR Y soon and see how it goes.

 

[SYD]

Called (WP)

• QF76 28th YVR-SYD I9: no go
• QF12 28th LAX-SYD I9: no go
• QF12 29th LAX-SYD I9: no go
• QF74 29th SFO-SYD I9: no go
• QF8 28th DFW-SYD I9: no go
• QF8 29th DFW-SYD I9: no go

Which month?

 

[BrianQQ]

Which month?

Sorry realised I didn't put month. May.

 

[Andy72]

Sorry realised I didn't put month. May.

Blanket no requests till end of May dates when I last asked, except pacific / nz flights