QFF Platinum requesting release of extra Classic Reward seats?

[levelnine]

I wonder whether this might be a 'point of sale' issue, and whether the POS used at Qantas' end for the basis of requests might differ from the POS setting used to check the availability? (E.g. AU vs US POS).

The numbers do look the same whether I select AU or US POS on EF, but it's possible there's something I missing.

 

[dairyfloss]

The numbers do look the same whether I select AU or US POS on EF, but it's possible there's something I missing.

There are numerous different fare basis codes available beneath the fare buckets you see in EF availability (F,A,J,C,D,I, etc.), and possibly it's at that deeper level that the determination is being made by the system, or, it could be some other element or factor. I don't expect we'll ever get full visibility as to what is needed. Just give it an informed go, and hope for the best!