QFF Platinum requesting release of extra Classic Reward seats?

[levelnine]

I wonder whether this might be a 'point of sale' issue, and whether the POS used at Qantas' end for the basis of requests might differ from the POS setting used to check the availability? (E.g. AU vs US POS).

The numbers do look the same whether I select AU or US POS on EF, but it's possible there's something I missing.