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- Jun 20, 2002
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Background
When planning the main sectors of this trip (BNE/PER/ADL/SYD/BNE), I used the extensive knowledge of Dave Noble. (I call him my 9* travel agency, because he's better than any TA I've ever had!). There is nobody better at seeking out those upgrades (particularly the first flight, BNE/PER). His use of ExpertFlyer was immeasurably important to making this trip comfortable (particularly having a couple of mid-haul domestic flights, I prefer to do these in J these days). It was time to pay economy (well, K class, so flexible) and burn my remaining upgrade credits as well as my wife kindly giving me hers, to sit in the comfortable end of the planes. For the rest of the flights, I burnt my QF points that never seem to diminish too far.
In addition, as I would be staying in PER for the weekend and there’s not a lot left for me to see in PER, I had decided to get some cheap flights and head off to a couple of regional towns (Broome and Kalgoorlie) that I had wanted to see. So there are two day trips (PER/BME/PER and PER/KGI/PER) nested in the main ticket. Fortunately, two of these flights also had Business Class (as they were mainline QF flights rather than Qantaslink), so I burnt a couple more FF points. No use taking them to the grave with me :roll: …
P.S. Photo's will be added, got to download them off my camera and upload them here...
Tuesday, 17 January 2006
A reasonably timed morning flight with my favourite chauffeur (my wife) dropping me at the airport at 8am as she went to work. I noticed the new signage indicating the Business Class, Qantas Club and Economy lines. The Business Class line only had 1 person in front of me, so I was quickly to the next available CSA with my baggage. Hoisted it onto the weighing machine, I slid across the counter my QFF card and licence advising the female CSA that I was off to PER. She swiped my card, retrieved my booking and handed me back my BP with seat 1F.
Didn’t have a lot of time upstairs in the QC Lounge, but as I entered I saw a friend who works for QF, on the CS Desk. Joined the queue to say hi to him and when he asked me where I was going and could he help me (he always knows I’m looking for on departure upgrades), I slid across my Business Class BP to see if there were any better seats (window or aisle, but not in the middle section). He told me it was a very full flight with no availability in J and only a couple of seats left in Y. I could imagine that there were a number of my fellow Conference attendees being on board, but I doubt any of them would be in Business.
Barely had time to head for the Beverage Bar and get a Tomato Juice before my flight was being paged. A short walk to the closest Gate (22) and joined the line to board, noticing a couple of people (both in front and behind) I knew who were also off to the Conference. “Bet they are all in the back of the bus :wink: ”, I thought smiling to myself…
QF589 BNE/PER (Distance 2,244 miles), Seat 1F (Business Class, centre section)
Boeing 767-338, VH-OGE “City of Orange”
STD: 8.45am (doors closed 9.05am & push back 9.14am,actual take-off 9.25am)
Captain – ?, F/O: Anthony Douglas, FA’s – Inge & Lee (in J), Leah & Dee (in Y)
After settling into my Seat, the Captain came over the PA advising that the ground crew and flight deck were working on an “engineering problem” which made my seat mate and I look at one another and raise our eyebrows :roll: . He turned out to be an aviation engineer (working on helicopters). They were also loading some additional cargo that the Captain said might make us a little late leaving the Gate. They closed the doors at 9.05am, then we sat in limbo At 9.10am, he came back over the PA to advise that although the cargo had finished loading some time ago, they had been having trouble with the rear cargo door not closing, but they believed the problem was now fixed. At 9.14am, the doors were closed and the plane pushed back from the Gate. We sat next to VH-VXJ and VH-VXA (who were parked at Gates 18 and 19) after push back, awaiting instructions from the Tower, as we had missed our original take-off slot. We eventually took off at 9.25am, over Moreton Bay, turned right and headed into a U-turn at 520 kms/hr (as Flight Map was showing on the screens, as this plane was an obvious Internationally-configured 767).
Once we had reached cruising altitude, the Snack was served (well it looked more like a breakfast meal to me, who am I to complain). My Low Fat Meal consisted of a bowl of fruit (blueberries, orange & grapefruit pieces), toast with strawberry jam, steamed asparagus with tomato, onion and mushroom sauce. Service on the LHS of the aircraft was actually completed before our side was begun, as well as the clearing of the trays, I’m not quite sure why the staggered service as they weren’t short of FA’s in J.
After the meal, I pulled out my laptop and proceeded to work for the rest of the flight, apart from the occasional times that other Conference delegates came forward to use the J toilets and spied me sitting there.
3.5 hours into the flight (11am Perth time, with the 2 hour time difference), a beverage service was commenced with Pistachio & Almond Shortbread with Vanilla (made by Manna from Heaven, a new supplier to QF). I was lucky enough to also receive a fruit plate (mango, blueberries, orange, kiwifruit & passionfruit). Just beautiful…this is what Business Class is all about….service 8) .
Descent commenced at 11.45am (Perth time), around 160 kms from Perth and we had a solid touchdown on Runway 21-03 at 12.04pm. We taxied to Gate 2 and de-planed quickly (the joys of being at the pointy end). I was already down at the luggage belt (number 2), when all the other Conference attendees turned up. Needless to say, the frustrating :x part about this sector was that my baggage (tagged Business), came out in the second half of the baggage.
My one big bugbear about flying domestically in Australia – why they don’t separately sort the different baggage (Business, Priority and no tags) into separate bins and train the handlers to put them out in that order. Seems that the final part of customer service in flying, is lacking in Australia. Hey, if this is the most I have to gripe about though, I must be having a good day.
Joined a couple of my colleagues for a taxi ride to the Conference @ Burswood Convention Centre, where I was staying at the Holiday Inn. As a much newer hotel than the Intercontinental, plus the fact that my brother was staying at the IC, meant it was a logical choice.
Holiday Inn, Burswood
Check-in was pretty quick and I was given Room 407 (4th floor, mid-level in this hotel). Mid-way along the corridor, so nowhere near the prized rooms next to the elevators
that I definitely didn't want....I'm sure everybody who's stayed in one of those has been woken up by early-morning inebriated people shouting to one another as they wandered down the corridor to find their room...
I had been going to join the Priority Club, but with only a day at work between arriving back from holidays and heading off for my first work trip for the year, I had more important things on my mind (like downloading the 250 emails and ensuring I had all my work gear with me for the following week of meetings with clients in PER and ADL) . Add to that the frustration when I tried to register on their website, that neither accessing it at work or on my home computer would allow me to finalise the registration details....
. So when I got to my room, I rang Dave Noble (being the IT guru that I'm not) who said it would probably be easier that he do it for me and then once done, I'd be able to add the final details.
When planning the main sectors of this trip (BNE/PER/ADL/SYD/BNE), I used the extensive knowledge of Dave Noble. (I call him my 9* travel agency, because he's better than any TA I've ever had!). There is nobody better at seeking out those upgrades (particularly the first flight, BNE/PER). His use of ExpertFlyer was immeasurably important to making this trip comfortable (particularly having a couple of mid-haul domestic flights, I prefer to do these in J these days). It was time to pay economy (well, K class, so flexible) and burn my remaining upgrade credits as well as my wife kindly giving me hers, to sit in the comfortable end of the planes. For the rest of the flights, I burnt my QF points that never seem to diminish too far.
In addition, as I would be staying in PER for the weekend and there’s not a lot left for me to see in PER, I had decided to get some cheap flights and head off to a couple of regional towns (Broome and Kalgoorlie) that I had wanted to see. So there are two day trips (PER/BME/PER and PER/KGI/PER) nested in the main ticket. Fortunately, two of these flights also had Business Class (as they were mainline QF flights rather than Qantaslink), so I burnt a couple more FF points. No use taking them to the grave with me :roll: …
P.S. Photo's will be added, got to download them off my camera and upload them here...
Tuesday, 17 January 2006
A reasonably timed morning flight with my favourite chauffeur (my wife) dropping me at the airport at 8am as she went to work. I noticed the new signage indicating the Business Class, Qantas Club and Economy lines. The Business Class line only had 1 person in front of me, so I was quickly to the next available CSA with my baggage. Hoisted it onto the weighing machine, I slid across the counter my QFF card and licence advising the female CSA that I was off to PER. She swiped my card, retrieved my booking and handed me back my BP with seat 1F.
Didn’t have a lot of time upstairs in the QC Lounge, but as I entered I saw a friend who works for QF, on the CS Desk. Joined the queue to say hi to him and when he asked me where I was going and could he help me (he always knows I’m looking for on departure upgrades), I slid across my Business Class BP to see if there were any better seats (window or aisle, but not in the middle section). He told me it was a very full flight with no availability in J and only a couple of seats left in Y. I could imagine that there were a number of my fellow Conference attendees being on board, but I doubt any of them would be in Business.
Barely had time to head for the Beverage Bar and get a Tomato Juice before my flight was being paged. A short walk to the closest Gate (22) and joined the line to board, noticing a couple of people (both in front and behind) I knew who were also off to the Conference. “Bet they are all in the back of the bus :wink: ”, I thought smiling to myself…
QF589 BNE/PER (Distance 2,244 miles), Seat 1F (Business Class, centre section)
Boeing 767-338, VH-OGE “City of Orange”
STD: 8.45am (doors closed 9.05am & push back 9.14am,actual take-off 9.25am)
Captain – ?, F/O: Anthony Douglas, FA’s – Inge & Lee (in J), Leah & Dee (in Y)
After settling into my Seat, the Captain came over the PA advising that the ground crew and flight deck were working on an “engineering problem” which made my seat mate and I look at one another and raise our eyebrows :roll: . He turned out to be an aviation engineer (working on helicopters). They were also loading some additional cargo that the Captain said might make us a little late leaving the Gate. They closed the doors at 9.05am, then we sat in limbo At 9.10am, he came back over the PA to advise that although the cargo had finished loading some time ago, they had been having trouble with the rear cargo door not closing, but they believed the problem was now fixed. At 9.14am, the doors were closed and the plane pushed back from the Gate. We sat next to VH-VXJ and VH-VXA (who were parked at Gates 18 and 19) after push back, awaiting instructions from the Tower, as we had missed our original take-off slot. We eventually took off at 9.25am, over Moreton Bay, turned right and headed into a U-turn at 520 kms/hr (as Flight Map was showing on the screens, as this plane was an obvious Internationally-configured 767).
Once we had reached cruising altitude, the Snack was served (well it looked more like a breakfast meal to me, who am I to complain). My Low Fat Meal consisted of a bowl of fruit (blueberries, orange & grapefruit pieces), toast with strawberry jam, steamed asparagus with tomato, onion and mushroom sauce. Service on the LHS of the aircraft was actually completed before our side was begun, as well as the clearing of the trays, I’m not quite sure why the staggered service as they weren’t short of FA’s in J.
After the meal, I pulled out my laptop and proceeded to work for the rest of the flight, apart from the occasional times that other Conference delegates came forward to use the J toilets and spied me sitting there.
3.5 hours into the flight (11am Perth time, with the 2 hour time difference), a beverage service was commenced with Pistachio & Almond Shortbread with Vanilla (made by Manna from Heaven, a new supplier to QF). I was lucky enough to also receive a fruit plate (mango, blueberries, orange, kiwifruit & passionfruit). Just beautiful…this is what Business Class is all about….service 8) .
Descent commenced at 11.45am (Perth time), around 160 kms from Perth and we had a solid touchdown on Runway 21-03 at 12.04pm. We taxied to Gate 2 and de-planed quickly (the joys of being at the pointy end). I was already down at the luggage belt (number 2), when all the other Conference attendees turned up. Needless to say, the frustrating :x part about this sector was that my baggage (tagged Business), came out in the second half of the baggage.
My one big bugbear about flying domestically in Australia – why they don’t separately sort the different baggage (Business, Priority and no tags) into separate bins and train the handlers to put them out in that order. Seems that the final part of customer service in flying, is lacking in Australia. Hey, if this is the most I have to gripe about though, I must be having a good day.
Joined a couple of my colleagues for a taxi ride to the Conference @ Burswood Convention Centre, where I was staying at the Holiday Inn. As a much newer hotel than the Intercontinental, plus the fact that my brother was staying at the IC, meant it was a logical choice.
Holiday Inn, Burswood
Check-in was pretty quick and I was given Room 407 (4th floor, mid-level in this hotel). Mid-way along the corridor, so nowhere near the prized rooms next to the elevators

I had been going to join the Priority Club, but with only a day at work between arriving back from holidays and heading off for my first work trip for the year, I had more important things on my mind (like downloading the 250 emails and ensuring I had all my work gear with me for the following week of meetings with clients in PER and ADL) . Add to that the frustration when I tried to register on their website, that neither accessing it at work or on my home computer would allow me to finalise the registration details....
