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Qantas site a mess

LadyC

Established Member
Joined
Feb 21, 2012
Messages
2,273
Anyone still having problems with the classic award bookings and points required calculations? I am looking at flights from MEL-HEL J one way which I believe should be 140k. No availability when I look as a one way award. When I try as a multi-city (stop less than 24 hours) MEL-NRT and NRT-HEL, there is availability and it is telling me I need 150k.

Update: I think it is because I was using QF for the first leg and JL for the second.
 
Last edited:
Joined
Apr 27, 2005
Messages
19,889
Anyone still having problems with the classic award bookings and points required calculations? I am looking at flights from MEL-HEL J one way which I believe should be 140k. No availability when I look as a one way award. When I try as a multi-city (stop less than 24 hours) MEL-NRT and NRT-HEL, there is availability and it is telling me I need 150k.

Update: I think it is because I was using QF for the first leg and JL for the second.
Yes, swapping airlines on different tables will add miles rather than a through fare.
 

Kiwifruit

Intern
Joined
Jun 22, 2004
Messages
61
Flights
My Map
Matters certainly don't seem to have improved, if anything the functionality of the website seems to have deteriorated as I'm getting more error messages than ever.
 

davidj

Active Member
Joined
May 9, 2009
Messages
507
I notice a few routes are unavailable for booking award flights. For example XXX-MLE works, but MLE-XXX won't (MLE can't be selected as a departure airport).
 

RooFlyer

Enthusiast
Joined
Nov 12, 2012
Messages
14,819
Qantas
Platinum
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And DOH of course. But I understand that's because Qantas doesn't have a 'T&C ' agreement with the respective countries such that the fares and taxes for flights originating there can be quoted and charged on line. For onece, I think, the web kids are innocent. ;)
 

Peso

Junior Member
Joined
Mar 18, 2019
Messages
34
Qantas
Gold
Virgin
Red
Flights
My Map
Having issues where the QF website is pricing multi-city reward bookings separately rather than per the combined distance of flights (appears to only occur when booking partner airlines, recently did a multi-city QF award with no problems). Surprised it still happens after 2 years. The general consensus here appears to be booking via phone and demanding the booking fee waived.

With that said, just to confirm, am I allowed to combine different partner airlines in one partner classic reward booking and maintain the combined distance cost (assuming layovers under 24 hours), and additionally can QF be one of them?
 

Doctore1003

Member
Joined
Jul 27, 2015
Messages
410
If you include multiple airlines from the Partner Classic Flight Reward table they will price each airline separately. It's not a glitch, sadly. If you only have one airline from that table, it will be a distance-based price.
This doesn't apply to QF/EK/AA and other airlines in the Qantas Classic Flight Reward table, which you can combine at will.
 

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