Qantas Restaurants that HAVE or HAVE NOT awarded points

[Red Roo]

That is not an ideal experience at all! Especially considering the fact that you emailed the restaurant in advance. I have spoken to our Restaurants Manager about this thread and updated him on restaurants not awarding points so we are onto this. In regards to the above experience, I will pass this on also and ensure that qantas.com is updated to reflect whether or not this restaurant is still a member.

Thanks for the very thorough feedback Chris.

Hi all,

I just wanted to let you know that Era Bistro is still a member of the Qantas Frequent Flyer program and will be for the next few months. If anyone has any other negative experiences, please pass them on so we can follow up with the Restaurants.

Cheers,
Red Roo

 

[Moopere]

I just wanted to let you know that Era Bistro is still a member of the Qantas Frequent Flyer program and will be for the next few months. If anyone has any other negative experiences, please pass them on so we can follow up with the Restaurants.

Without a rigurous spanking from QFF it seems that said bistro is not awarding points - judging by the post here and the listing on the first page. If they are already not awarding points to customers shouldn't QFF immediately cancel their 'free' advertising on the QFF partners page???

 

[markis10]

Without a rigurous spanking from QFF it seems that said bistro is not awarding points - judging by the post here and the listing on the first page. If they are already not awarding points to customers shouldn't QFF immediately cancel their 'free' advertising on the QFF partners page???

You would think they would be screaming for more customers given the loss of business from Colorado being closed.

 

[arraitch]

Be aware that Dux Café of South Terrace, Como, WA is no longer a member according to Frequent Flyer - Earning Points - Restaurants - Search.

 

[Deleted member 26544]

Blu Ginger in Canberra posted points in 6 days.
And the food was nice too

 

[cgoh]

Renzo's Bar in Docklands, Melbourne DIDN'T award point.

Claimed that machine didn't work.

 

[TheInsider]

Copperwood Restaurant in Melbourne, Lygon Street - Gave out points!

Also very nice people and food!

 

[TheInsider]

Alasya Restaurant does NOT give out points. What's the best way to now get them?

Edit: They said that the 'machine' didn't work, and something along the lines of the software hadn't been loaded and were not a member anymore..
FWIW it was a 'MultiPos' system

 

[serfty]

Alasya Restaurant does NOT give out points. What's the best way to now get them?

Contact¹ Red Roo?

Seriously, I believe that unless you (or Red Roo) can get the restaurant to do the credit you may be SOL.

Frequent Flyer - Earning Points - Restaurants - Alasya Restaurant

¹ But more detail would be necessary. e.g. "Broken Machine", "Refused", etc.

 

[TheInsider]

Frequent Flyer - Earning Points - Restaurants - Balsamic

Do give out points, even on $10 purchases! Their EFT machine is different to their points machine, which from what i saw is a MultiPos system too.

 

[cgoh]

Curry Vault in Melbourne CBD was dodgy.

Did award points but for a $247.50 meal he only processed $147.00

He refused to give out a printout like other restaurants claiming the machine was out of paper.

 

[serfty]

...

He refused to give out a printout like other restaurants claiming the machine was out of paper.

All that over $6! Sheesh ...

 

[nlagalle]

Still waiting for my points from Din Tai Fung in sydney to appear, been nearly a month and i saw the girl process it. I even think i have the receipt somewhere (hope I didn't bin it!)

 

[cwphoto]

Thumbs up for Steerson's Bridge Street Sydney. Dined on 1 October 2011 and full points were posted on 6 October 2011.

 

[amaroo]

Hungry Feel, Buderim, Sunshine Coast, points always awarded within days. Spend around $150 & get around 500 points

 

[lovestotravel]

Balsamic - EAT DRINK RELAX - Not awarding points over 2 weeks now their "machine" is broken.

I pushed and asked why they still have the Qantas signs on the window/website and didn't really get an answer.

 

[TheInsider]

Balsamic - EAT DRINK RELAX - Not awarding points over 2 weeks now their "machine" is broken.

I pushed and asked why they still have the Qantas signs on the window/website and didn't really get an answer.

Went there about a month ago, swiped card and got receipt, but still no points in account though

 

[sKuba]

Here in Adelaide for three nights and have just been to Jam The Bistro who, after swiping my FF card, claimed that it doesn't appear to be working and that they've been having problems with the machine of late. She also advised that they have already had it fixed numerous times in the past.

 

[tuapekastar]

Welcome to AFF sKuba!

Reading about all these places not awarding points (with their flimsy-sounding excuses) just reminds of a post I really liked (may have been earlier in this thread) that suggested when "the machine is broken" the patron leaves contact details with the restaurant and advises them to contact him/her when it has been fixed and the points have been processed/awarded, and then they will pay the bill. But I suspect that would end in tears.

Edit: I'd also be prepared to follow one or two other suggestions made earlier:

1. Get confirmation when making the reservation that points are awarded
2. Reconfirm this upon arrival at the establishment
3. Be prepared to eat somewhere else if neither 1 nor especially 2 is met (nothing like a decent booking walking out the door to encourage them to "fix" the machine)

 

[scibo10]

I can confirm that Chill on Tedder at Main Beach is another one for the White List. No problems getting QFF card swiped and points credited.

Can also confirm that Tandoori Place at Chevron Island is rightfully on the Black List. On 3 occasions I had the 'machine is not working line', but this was with a twist. On the first occasion, I got told that this was getting replaced within days, and that next time I would come in, it would be fixed. A couple of days later, bought lunch there again and was told that the machine could not be fixed, and that they were getting a new machine. On my 3rd occasion, a couple of weeks after that, I was told that they no longer were awarding points because they couldn't get a new machine. At this point I told them that they should remove the Qantas signage, and there response was, "Yeah, we really should do that". I'm sure they're working on that right now...