I got one of those for my last QF long haul too.Received the below from the VIP Service Team regarding upcoming travel. Initially got excited as thought they might be offering me an opportunity to book the spa or something but reading through it's pretty generic. Will be interested to see whether I get any further updates in the event there are changes / delays to my flight.
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I got one of those for my last QF long haul too.
The QF SIN lounge had champers for P1s (and their equivalent! ) a couple of months ago.Pre-COVID, the Brisbane Intl Lounge offered champagne to P1s from under the counter.
Now it seems to be $15 Seppelt sparkling for all. Another victim of the pandemic?
Is it the same at other stations where there is no First lounge (thinking LHR in particular)?
TBH the BNE lounge was incredibly underwhelming. The agent on entry was too busy gossiping on a personal call to give a welcome, gesturing for me to scan my pass with limited eye contact. The food at domestic was better stocked. And upstairs was closed, despite it being pretty chokkas.
Interested to know whether LHR has anything as I’ll be there FridayPre-COVID, the Brisbane Intl Lounge offered champagne to P1s from under the counter.
Now it seems to be $15 Seppelt sparkling for all. Another victim of the pandemic?
Is it the same at other stations where there is no First lounge (thinking LHR in particular)?
TBH the BNE lounge was incredibly underwhelming. The agent on entry was too busy gossiping on a personal call to give a welcome, gesturing for me to scan my pass with limited eye contact. The food at domestic was better stocked. And upstairs was closed, despite it being pretty chokkas.
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Dunno about lhr qf lounge, but cx f lounge definitely had champagne.Interested to know whether LHR has anything as I’ll be there Friday
LHR lounge is operating normally, including champagne.Interested to know whether LHR has anything as I’ll be there Friday
When I lived in Adelaide in days gone by, Seppelts we’re known for their outstanding vinegar.… Now it seems to be $15 Seppelt sparkling …
No it’s not the same. There is proper champagne at LHR for P1. This was the case before Covid and still is now. Earlier in the year it was Laurent Perrier from memory.Pre-COVID, the Brisbane Intl Lounge offered champagne to P1s from under the counter.
Now it seems to be $15 Seppelt sparkling for all. Another victim of the pandemic?
Is it the same at other stations where there is no First lounge (thinking LHR in particular)?
TBH the BNE lounge was incredibly underwhelming. The agent on entry was too busy gossiping on a personal call to give a welcome, gesturing for me to scan my pass with limited eye contact. The food at domestic was better stocked. And upstairs was closed, despite it being pretty chokkas.
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Gold stripe menu at LHR was Perrier-Jouet in early 2020.No it’s not the same. There is proper champagne at LHR for P1. This was the case before Covid and still is now. Earlier in the year it was Laurent Perrier from memory.
EDIT @New to this is correct. It was PJ
LHR also always recognized P1.Great to hear the vinegar is an enhancement specific to BNE! It's pretty ordinary.
The posts above had me wondering ... how do people identify themselves as a P1 these days?
Pre-COVID, the LAX F lounge consistently led you to the reserved seating in front of the restaurant. It also always happened in HKG (RIP) but IME elsewhere you only get by politely showing your BP at the bar.
Am I missing a secret handshake?
The posts above had me wondering ... how do people identify themselves as a P1 these days?
Pre-COVID, the LAX F lounge consistently led you to the reserved seating in front of the restaurant. It also always happened in HKG (RIP) but IME elsewhere you only get by politely showing your BP at the bar.
Am I missing a secret handshake?
In SIN (mixed lounge) before the F lounge opened .. They also had reserved seating.
Couple of recent 'experiences' of mine.
As reported in this thread, I received a paltry cheese box when a hot meal was noted (luckily only a short dom flight so not a huge issue) and also some underwhelming crew behaviour in general.
I provided feedback via email to the VIP Service Team immediately post the flight and got a response the next business day (a call which I missed followed by an email) which said:
"I have provided our Qantas Crewing team with your remarks to enable us to look for opportunities to improve our service levels in the future. I would like to apologise for not living up to your expectations during this flight. Please let us know if there is anything else we can assist you with."
Whilst I was pleased to receive a response, I don't feel like much will come from this.
Second one was flying J, SYD-LHR, found it interesting that CSM didn't do the usual meet and greet on either leg of the flight - not just me / any other P1 on the flight but all other J pax as well. Didn't actually see either CSM the entire way. Maybe a change to the way they do things in the post-COVID era? I did however notice that the crew clearly took orders based on status of pax which was good.
I hadn't actually thought about it like that. Maybe my expectations of a hot meal (as advertised) and a drink top up (instead of the three crew members standing in the galley and gas-bagging the entire flight) were indeed unreasonably high...My bolding above. I find this response condesending. Like somehow you have unreasonable high stadnards. The fact is, the airline failed to deliver the the expectation they set by not delivery the advertised product/service. It reeks of victim blaming.