Qantas-Emirate partnership gives me headaches.

[sacolman]

I might be stupid but I cannot see how the QF-EK partnership is anything other than a nuisance for me. I am awaiting a reply from Mr A Joyce in answer to me two faxes and when he will tell me the answer, (as no doubt I will hear from someone) I will pass it on to you people.

I am going to Budapest from SYD, but want to stop off in Bangkok. It seems that I can go to London, but first I must go to Dubai. I am not too keen to go to any Arab country, but also BA flies direct in 12 hours 05 minutes and going via Dubai I need to take 15 hrs 35 mins. Also the BA flight takes off at 20 minutes after midnight, but to Dubai I have to leave at 02.40, which is a very unfriendly hour to join a flight.

Why as a Frequent Flier can I not book my flight on a BA flight, when I understand that BA will accept my Qantas FF points, even 'though the website of Q FF will not allow me to book on a BA flight. It is most frustrating.

What are my advantages at this hook-up between Qantas and Emirate? I am not entitled to use either of the lounges, which is mentioned as a great advantage and I am not interested to see Dubai's skyscrapers or the masked ladies at Dubai Airport. I do not buy duty-free handbags or jewellery, so why do I need to visit the crowded waiting room in Dubai?

Do tell me why I should be happy at this, to me inconvenient partnership? Next time I will be unpatriotic and, having used up my Qantas points, will fly Korean Air via Seoul, where I will have dinner and breakfast and a room in their 5 star hotel, free of charge and it will cost some hundreds of $'s less.:evil:

 

[spentan]

Thats all I can say really.

A lot of people have had their flights changed, some that suit them better, some that suit them less. At the end of the day, QF is there to get you from your source to your destination with the least amount of disruption.

There are lots of benefits to the QF-EK partnership. Flying in and out of Europe from Dubai is much easier and more destinations are available rather than transiting through London Heathrow (with BA). Also, Emirates A380s have great product, especially J and F Classes.

Also offering the higher classes benefits like Chauffeur Drive, as well as lower classes and their international baggage allowances, provide a superior experience.

Unfortunately the things don't benefit you personally. For that I refer to the picture above.

 

[JohnPhelan]

I am going to Budapest from SYD, but want to stop off in Bangkok. It seems that I can go to London, but first I must go to Dubai. I am not too keen to go to any Arab country, but also BA flies direct in 12 hours 05 minutes and going via Dubai I need to take 15 hrs 35 mins. Also the BA flight takes off at 20 minutes after midnight, but to Dubai I have to leave at 02.40, which is a very unfriendly hour to join a flight.

Why as a Frequent Flier can I not book my flight on a BA flight, when I understand that BA will accept my Qantas FF points, even 'though the website of Q FF will not allow me to book on a BA flight. It is most frustrating.

:evil:

But you can book on BA and still get your QF points and status credits.

Or are you saying that the problem is the QF website isn't showing that option? Irrespective, you can still book it via another site, travel agent, or by phoning QF reservations. If you want a BKK stopover, then you would fly QF to BKK, then BA to LHR, then BA to Budapest.

However you do it, if you're flying via London, then you'll have to make a stop somewhere en route, be it SIN, DXB, HKG or BKK. Really up to you to decide which route you want, and then call QF or travel agent to book.

 

[oz_mark]

Why as a Frequent Flier can I not book my flight on a BA flight, when I understand that BA will accept my Qantas FF points, even 'though the website of Q FF will not allow me to book on a BA flight. It is most frustrating.

I don't like that Woolworths (and Coles) have stopped selling some of the brands I prefer. I just take my business eleswhere. If Qantas has decided to provide a product that you don't like, go to one its competitors that will provide the product you desire.

 

[mannej]

Why would Alan Joyce respond to a xenophobic rant?

At the end of the day - you can still book via the BA site, an what difference would you have if you don't have lounge access anyways. LHR is as much of a zoo as DXB is.

 

[Robert K]

AJ isn't in customer service so not sure why you'd fax him.

 

[ajw373]

This thread really does highlight a major problem for people, which is they expect to be taken by Qantas where they want when they want via any port they want. One person wants to fly via BKK, one via SIN, another via HKG and others really don't care where they go through. They want to go to obscure places like Budapest and of course for as cheaply as possible with as much baggae as they can physicaly carry. Of course this is possible, it's called a personal jet, but if you cannot afford that then what is left are the airlines, who fly to maximise the return on their assets. If you don't like what airline a has then go look for airline b, c or d. You never know by looking around you may find your better off, though of course you may also find you are worse off.

 

[sacolman]

This thread really does highlight a major problem for people, which is they expect to be taken by Qantas where they want when they want via any port they want. One person wants to fly via BKK, one via SIN, another via HKG and others really don't care where they go through. They want to go to obscure places like Budapest and of course for as cheaply as possible with as much baggae as they can physicaly carry. Of course this is possible, it's called a personal jet, but if you cannot afford that then what is left are the airlines, who fly to maximise the return on their assets. If you don't like what airline a has then go look for airline b, c or d. You never know by looking around you may find your better off, though of course you may also find you are worse off.

1. I just want to go where I used to go almost every year and before this unfortunate Qantas-Emirate hook up.
2. Budapest is not all that obscure, for instance British Airways flies there 5 time per day with other UK/Irish planes 10 per day. It is somewhat more popular than many Asian capital cities.
3. I earned my Qantas Frequent Flyer points, all 167,600 of them, so why should I not be allowed to use them?
4. Maybe the person who commented can advise where else but through Qantas Frequent Flyers can I spend my points, if not through Q FF

 

[MrJetset]

I might be stupid...

<cough>

Well it's either that or you simply don't understand. BA remains part of OW. You can still book revenue and points bookings with BA, and earn SCs.

You could, in fact, book SYD-BKK on QF, then BKK-LHR-BUD on BA.

You are so ill versed in international affairs and human rights that you will fly via Korea but not via the UAE because of 'masked ladies?' Perhaps this will enlighten you: Amnesty International | Working to Protect Human Rights

Oh, and just to challenge your racism you'll note that the 'mask' or veil (known as a hijab or niqab) was actually a method that wealthy Arab women used to signify that they were rich enough not to work, and had no religious significance during early Islamic history. It was also common during Christendom.

 

[sacolman]

Why would Alan Joyce respond to a xenophobic rant?

At the end of the day - you can still book via the BA site, an what difference would you have if you don't have lounge access anyways. LHR is as much of a zoo as DXB is.

Why am I xenophobic? If you are old enough, would you have liked to be traveling through Germany during WWII?
Neither I nor my travel agent could book through either Qantas Frequent Flyer or through British Airways using my Qantas FF points. Why don't you try?

 

[sacolman]

If you are old enough, would you have liked to be traveling through Germany during WWII?
Neither I nor my travel agent could book through either Qantas Frequent Flyer or through British Airways using my Qantas FF points. Why don't you try?

 

[sacolman]

I thought that Mr Joyce is the CEO of Qantas who have now become partners of the Saudi Arabian Airline known as Emirate. Mind you I doubt if anybody will answer my faxes.

 

[simongr]

Umm what WWII got to do with anything? I won't travel to any war zone (in fact I did consider a status run to Baghdad but flights there didn't accrue points or status so binned that idea). Dubai is not a war zone - except perhaps in relation to the damage it will do to my wife's credit card.

Next your TA can not use your points to book travel. You have to do that through the QF website or over the phone (at a cost of extra points though).

Your main issue will be award availability I guess and 167K point is not actually very many.

 

[simongr]

I thought that Mr Joyce is the CEO of Qantas who have now become partners of the Saudi Arabian Airline known as Emirate. Mind you I doubt if anybody will answer my faxes.

Are you just winding people up now?

 

[MrJetset]

I thought that Mr Joyce is the CEO of Qantas who have now become partners of the Saudi Arabian Airline known as Emirate. Mind you I doubt if anybody will answer my faxes.

There's a war in the UAE? Interesting, nothing on Al Jazeera or BBC World News. Hmmm.

I guess Saudis/ Emiratis / Muslims are all the same to you, yeah?

 

[Princess Fiona]

If you are old enough, would you have liked to be traveling through Germany during WWII?
Neither I nor my travel agent could book through either Qantas Frequent Flyer or through British Airways using my Qantas FF points. Why don't you try?

I did

 

[sacolman]

I assure you that it is not the ladies behind the metallic masks that keep me away from willingly visiting Arab States.
Neither I nor my travel agent could book me on British Airways and use my almost 180,000 Qantas Frequent Flyer points

 

[mannej]

Why am I xenophobic? If you are old enough, would you have liked to be traveling through Germany during WWII?
Neither I nor my travel agent could book through either Qantas Frequent Flyer or through British Airways using my Qantas FF points. Why don't you try?

You have a fear due to race, how is that not xenophobic? WW2 is a moot point, especially considering the multitude of flights that go via DXB without issue. It is not the warzone that WW2 was.

 

[Archphoto]

A quick check using the multi-city award booking shows you can fly QF & BA SYD-BKK-LHR-BUD (or CX via HKG to BKK if you so choose). Approx 86000 points one way - so, it's possible, you just need to do a bit more digging on the site.

 

[MrJetset]

I assure you that it is not the ladies behind the metallic masks that keep me away from willingly visiting Arab States.
Neither I nor my travel agent could book me on British Airways and use my almost 180,000 Qantas Frequent Flyer points

Metallic masks? You sure it wasn't the Phantom?