Qantas Courtesy Upgrade Love

[levelnine]

It seems like this 'surprise and delight' op-up program is incredibly limited in its scope.

Almost exclusively golden triangle routes and even then not overly common.

 

[Beano]

I should be thankful that I had two in a row, including a trans Tasman.

 

[tm84]

It seems like this 'surprise and delight' op-up program is incredibly limited in its scope.

Almost exclusively golden triangle routes and even then not overly common.

That is what I’m thinking. I wonder also if it is Australian based members who only get them? I know I don’t travel as much as others but I’ve had 8 sectors since August and nothing. Not even a points upgrade has cleared.

 

[Beano]

That is what I’m thinking. I wonder also if it is Australian based members who only get them? I know I don’t travel as much as others but I’ve had 8 sectors since August and nothing. Not even a points upgrade has cleared.

I'm not an Australian.

 

[tm84]

SYD-AKL - nothing again, points upgrade didn’t come through and didn’t get notified like usual. Find that the Qantas First lounge in Sydney staff talk to me like I’m an idiot about the points upgrades. Told me to check at the gate. At the gate I was told to check in the lounge. Seemed a bit silly.

 

[DC3]

I'm not an Australian.

And not Australian-based either?

 

[AIRwin]

At the gate I was told to check in the lounge.

Too late for the lounge already?

 

[tm84]

Too late for the lounge already?

Was in the lounge for 4 hours but the guy told me to wait until boarding…then I went back before boarding he said to check at the gate. I always get the same guy…feel like he just fobs me off. Do the lounge staff have any control over upgrades?