Qantas Club access for Silver FF

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Peter Hodge

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I am frustrated to learn that my Qantas Silver Lifetime Frequent Flyer membership does not include access to the Qantas Club.



I bought Lifetime Silver Frequent Flyer membership in 1995 at considerable cost.

I am now retired and generally travel to Europe each year.

Since I bought the membership I have always had access to the Qantas Club (and my wife as a complementary guest, even when flying economy and generally also with partner airlines).

However, late last year I was informed access was limited to one complementary pass per annum, which means only one of us can go to the club when we travel overseas.



I understand the current terms and conditions, are as described on the Qantas website, apply to someone joining today.

However, these are not the terms and condition at the time when I joined. Unfortunately I cannot demonstrate the gradual changes in access that have occurred.



Does anyone have documentary evidence to show that the Qantas Silver Frequent Flyer membership in 1995 did include access to the Qantas Club?

Sincerely

Peter
 
Solution
Hi Peter, I think you might be confusing two separate aspects of the Qantas program. Lifetime Silver – as far as I know – has never been able to be bought. It is a status that you earn from an accumulation of status credits over the life of your frequent flyer account (7000 status credits). I earned Lifetime Silver myself in 2014 and recently earned Lifetime Gold (14,000 status credits).

When earning frequent flyer status, both Gold and Platinum allow unlimited lounge access along with a guest, while Silver has afforded a single lounge pass each year for one person.

Qantas Club on the other hand is able to be bought for 1, 2 or 4 years and for a period of time a long time ago, for life. I believe you are more likely to have bought a...
In 2006 it was $4000 for existing member to convert to lifetime (with corporate sponsorship/discount) and $2,595 for spouse.
 
I sure hope Peter's confusion and anxiety levels are much less now and he can feel confident that he can use his Qantas Club benefits with his wife for their next EU trop whenever that is.

Of course QF don't help themselves much by making a bit confusing. Given the membership number is the same key for QFF and the QC memberships I don't know why they couldn't have a combined card or even the LTS card with a "LT QANTAS CLUB" or something on it. Still not as clear but at least may make more sense. Of course if/when Peter churns over to LTG then that's all out the window :)
 
I sure hope Peter's confusion and anxiety levels are much less now and he can feel confident that he can use his Qantas Club benefits with his wife for their next EU trop whenever that is.

Of course QF don't help themselves much by making a bit confusing. Given the membership number is the same key for QFF and the QC memberships I don't know why they couldn't have a combined card or even the LTS card with a "LT QANTAS CLUB" or something on it. Still not as clear but at least may make more sense. Of course if/when Peter churns over to LTG then that's all out the window :)
Richard
Regretfully I am limited to FF benefits. No access to QC for us!
Cheers
 
Richard
Regretfully I am limited to FF benefits. No access to QC for us!
Cheers
I bought Lifetime Silver Frequent Flyer membership in 1995 at considerable cost.
...
However, late last year I was informed access was limited to one complementary pass per annum, which means only one of us can go to the club when we travel overseas.
To rehash other points already made in this thread:

- Lifetime Silver has never been available to purchase.
- The ability to earn lifetime Silver only became available in 2001.
- In 1995 Life Time Qantas Club could be purchased.
- Are you sure it was not Lifetime Qantas Club that you purchased in 1995?

If indeed you did purchase lifetime Qantas Club in 1995 then you were incorrectly informed late last year. (Do note that internationally, other than the USA, there are relatively few lounges a Qantas Club member can access.)
 
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G'day Melbourne
Thanks for replying. You obviously fly a lot. I understand all you say but I have a Qantas Silver Frequent Flyer LIFETIME card which I paid for in 1995 ie not a Qantas Club membership card. Am I the only one? About 5 years ago I received a Qantas Club Bronze membership card through the mail. I did not ask for it or pay for it. It had DEC 2019 as an expiry date. As I said, both my wife (complementary) and I have had access the Qantas Club since 1995 until the end of last year. I am fairly confident that in 1995 there was no such thing as a Frequent Flyer membership and a separate Qantas Club membership; they were one and the same.
As no doubt you know buying access to Qantas Club for 1, 2 or 4 years is a large additional cost when one only travels to EU once a year.
are you able to supply a photo (suitably redacted) to i show us what the card looks like?
 
I am frustrated to learn that my Qantas Silver Lifetime Frequent Flyer membership does not include access to the Qantas Club.



I bought Lifetime Silver Frequent Flyer membership in 1995 at considerable cost.

I am now retired and generally travel to Europe each year.

Since I bought the membership I have always had access to the Qantas Club (and my wife as a complementary guest, even when flying economy and generally also with partner airlines).

However, late last year I was informed access was limited to one complementary pass per annum, which means only one of us can go to the club when we travel overseas.



I understand the current terms and conditions, are as described on the Qantas website, apply to someone joining today.

However, these are not the terms and condition at the time when I joined. Unfortunately I cannot demonstrate the gradual changes in access that have occurred.



Does anyone have documentary evidence to show that the Qantas Silver Frequent Flyer membership in 1995 did include access to the Qantas Club?

Sincerely

Peter
I suspect the guest pass is for the life time silver membership, nothing to do with LTQP (which I hold but don't use as I am currently Platinum) I too received a guest pass when I clicked over to LTS, and once ( maybe this year) I will click ove rto LTG and my LTQP will be superseded completly
 
Richard
Regretfully I am limited to FF benefits. No access to QC for us!
Cheers
@Peter Hodge, just to revisit this, whom or what advised you that you had no access to QC?

When you achieve Lifetime Silver and also being a Qantas Club member you still get a lounge invitation.sent to you every 12 months, just before your anniversary. This invitation can be used as a guest pass or given to a friend.

The covering letter states something along the lines of "As a Qantas Club member, you'll continue to enjoy your Qantas Club Benefits. Use your Qantas Club card to access the Lounge".
 
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The only plausible explanation for paying $2,400 to Qantas for a membership is Qantas Club Lifetime.

@Peter Hodge can check this very easily by logging on to his Qantas Frequent Flyer account and scrolling down and he will see equivalent to the below. The dummy date decades into the future tells you by default you have Lifetime QC with automatic access for one person plus one guest for life.

InkedScreenshot 2020-05-22 11.54.55_LI.jpg
 
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