Qantas Club access for Silver FF

Peter Hodge

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Mar 13, 2018
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I am frustrated to learn that my Qantas Silver Lifetime Frequent Flyer membership does not include access to the Qantas Club.



I bought Lifetime Silver Frequent Flyer membership in 1995 at considerable cost.

I am now retired and generally travel to Europe each year.

Since I bought the membership I have always had access to the Qantas Club (and my wife as a complementary guest, even when flying economy and generally also with partner airlines).

However, late last year I was informed access was limited to one complementary pass per annum, which means only one of us can go to the club when we travel overseas.



I understand the current terms and conditions, are as described on the Qantas website, apply to someone joining today.

However, these are not the terms and condition at the time when I joined. Unfortunately I cannot demonstrate the gradual changes in access that have occurred.



Does anyone have documentary evidence to show that the Qantas Silver Frequent Flyer membership in 1995 did include access to the Qantas Club?

Sincerely

Peter
 
Solution
Hi Peter, I think you might be confusing two separate aspects of the Qantas program. Lifetime Silver – as far as I know – has never been able to be bought. It is a status that you earn from an accumulation of status credits over the life of your frequent flyer account (7000 status credits). I earned Lifetime Silver myself in 2014 and recently earned Lifetime Gold (14,000 status credits).

When earning frequent flyer status, both Gold and Platinum allow unlimited lounge access along with a guest, while Silver has afforded a single lounge pass each year for one person.

Qantas Club on the other hand is able to be bought for 1, 2 or 4 years and for a period of time a long time ago, for life. I believe you are more likely to have bought a...

samh004

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Hi Peter, I think you might be confusing two separate aspects of the Qantas program. Lifetime Silver – as far as I know – has never been able to be bought. It is a status that you earn from an accumulation of status credits over the life of your frequent flyer account (7000 status credits). I earned Lifetime Silver myself in 2014 and recently earned Lifetime Gold (14,000 status credits).

When earning frequent flyer status, both Gold and Platinum allow unlimited lounge access along with a guest, while Silver has afforded a single lounge pass each year for one person.

Qantas Club on the other hand is able to be bought for 1, 2 or 4 years and for a period of time a long time ago, for life. I believe you are more likely to have bought a Lifetime Qantas Club membership in 1995, and this will still afford you lounge access, plus a guest, for life. If you have Lifetime Silver as well, you may also receive a guest pass each year, which can work concurrently, but is not a restriction on your Qantas Club membership.

For us to more adequately help you we might need to know what you see displayed in your QFF account upon login. Usually Qantas Club status is displayed there.
 
Solution

woodborer

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I don't think Lifetime Silver was even a thing in 1995 - Silver has a status was introduced later.

More likely you bought Lifetime Qantas Club access, but that should still allow access to the Qantas Club (when they open again)
 

MEL_Traveller

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I am frustrated to learn that my Qantas Silver Lifetime Frequent Flyer membership does not include access to the Qantas Club.

I bought Lifetime Silver Frequent Flyer membership in 1995 at considerable cost.
I am now retired and generally travel to Europe each year.
Since I bought the membership I have always had access to the Qantas Club (and my wife as a complementary guest, even when flying economy and generally also with partner airlines).
However, late last year I was informed access was limited to one complementary pass per annum, which means only one of us can go to the club when we travel overseas.

I understand the current terms and conditions, are as described on the Qantas website, apply to someone joining today.
However, these are not the terms and condition at the time when I joined. Unfortunately I cannot demonstrate the gradual changes that have occurred.

Does anyone have documentary evidence to show that the Qantas Silver Frequent Flyer membership in 1995 did include access to the Qantas Club?
Thanks
Peter

You have cross-posted, but let's answer in this thread.

Qantas Club membership is different to lifetime status.

Lifetime status is gained by achieving a prescribed number of Status Credits.

This operates wholly independently of Qantas Club.

If you purchased lifetime Qantas Club, that is still in effect.

your lifetime silver would work as a complimentary benefit to your lounge access as the silver membership gives you business class check-in, free seat selection, better access to frequent flyer awards, and extra baggage allowance.

In theory I thought you'd get one card that would show your Qantas Club and Lifetime Silver on the one card, but maybe that's not the case. They should however be the same membership number. If not, a call to the Qantas FF service centre will resolve the issue for you.
 

Peter Hodge

Junior Member
Joined
Mar 13, 2018
Posts
13
Hi Peter, I think you might be confusing two separate aspects of the Qantas program. Lifetime Silver – as far as I know – has never been able to be bought. It is a status that you earn from an accumulation of status credits over the life of your frequent flyer account (7000 status credits). I earned Lifetime Silver myself in 2014 and recently earned Lifetime Gold (14,000 status credits).

When earning frequent flyer status, both Gold and Platinum allow unlimited lounge access along with a guest, while Silver has afforded a single lounge pass each year for one person.

Qantas Club on the other hand is able to be bought for 1, 2 or 4 years and for a period of time a long time ago, for life. I believe you are more likely to have bought a Lifetime Qantas Club membership in 1995, and this will still afford you lounge access, plus a guest, for life. If you have Lifetime Silver as well, you may also receive a guest pass each year, which can work concurrently, but is not a restriction on your Qantas Club membership.

For us to more adequately help you we might need to know what you see displayed in your QFF account upon login. Usually Qantas Club status is displayed there.

G'day Melbourne
Thanks for replying. You obviously fly a lot. I understand all you say but I have a Qantas Silver Frequent Flyer LIFETIME card which I paid for in 1995 ie not a Qantas Club membership card. Am I the only one? About 5 years ago I received a Qantas Club Bronze membership card through the mail. I did not ask for it or pay for it. It had DEC 2019 as an expiry date. As I said, both my wife (complementary) and I have had access the Qantas Club since 1995 until the end of last year. I am fairly confident that in 1995 there was no such thing as a Frequent Flyer membership and a separate Qantas Club membership; they were one and the same.
As no doubt you know buying access to Qantas Club for 1, 2 or 4 years is a large additional cost when one only travels to EU once a year.
 

Peter Hodge

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Posts
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I don't think Lifetime Silver was even a thing in 1995 - Silver has a status was introduced later.

More likely you bought Lifetime Qantas Club access, but that should still allow access to the Qantas Club (when they open again)

G'day Woodborer
I wish you could see my card. It is dated 1995 and EXPIRY says 'Lifetime'
Cheers
Peter
 

muppet

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G'day Woodborer
I wish you could see my card. It is dated 1995 and EXPIRY says 'Lifetime'
Cheers
Peter
Take a photo and black out the numbers and name.

That will clear it up.

As you can see, the experts are telling you that not only was Lifetime Silver not a thing until 2001 but you could never purchase it.

It is likely you purchased Lifetime Qantas Club which was a thing, however we can’t be sure because of the confusing details.

My only other explanation would be trolling.
 

BJReplay

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I'm a lifetime QF member and also LTS two cards

And I don't carry either card, of course :)

I think, from memory, that boarding passes will show QF CLUB LTS or similar - enough that your boarding pass will scan you into a lounge.

I haven't had much call for QF since work switched to VA a few years back, but looking forward to having QF club access as a lowly Silver as I rebuild status.
 
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And I don't carry either card, of course :)

I think, from memory, that boarding passes will show QF CLUB LTS or similar - enough that your boarding pass will scan you into a lounge.

I haven't had much call for QF since work switched to VA a few years back, but looking forward to having QF club access as a lowly Silver as I rebuild status.
You do have the two separate cards, Qantas Club which you purchased, and QFS lifetime which you earned. The Club gets you into the Lounge.
 

BJReplay

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Here's what shows up when I sign in - interesting, they've put an end date on my QF lifetime membership so it's actually only 53 years since purchase. I might have to complain. I'll still be a sprightly 81 year old then :)
1589941361722.png
Post automatically merged:

You do have the two separate cards, Qantas Club which you purchased, and QFS lifetime which you earned. The Club gets you into the Lounge.

I do (but I'm not the OP :))
 

Peter Hodge

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Mar 13, 2018
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I'm a lifetime QF member (also purchased in 95) (and also LTS). Same QF number, two cards. View attachment 218365
Thanks for pictures. I see there are two separate cards. I only have the LIFETIME Silver FF card, the same as on the right above.
I did receive a Qantas Club bronze card, unsolicited, five years ago but that expired in DEC2019.
Did you pay separately for lifetime membership of Qantas Club and for Qantas Frequent Flyer?
If so, why? I paid approx $500 for FF membership. Why would you pay this much in addition to club membership? What did you get if it did not include access to the club? As I mentioned. I've only had the FF Card for most of the time and never any problem getting access to Qantas Club
Post automatically merged:

Can you post a photo of your card (you can take your name and number out)?
Please see photo below. My card is identical to the right of the two.
 

BJReplay

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Did you pay separately for lifetime membership of Qantas Club and for Qantas Frequent Flyer?

No, I paid around $2400 back in 95 for lifetime QC membership. Or, more to the point, my company did. Was an FBT exempt benefit at the time.

I paid approx $500 for FF membership.

I don't think you could ever buy a certain FF level of membership. $500 is roughly what a single year of QF club would cost.

Interesting, do you have to specifically request to receive the Lifetime Silver card?

No, it turned up unrequested - albeit after a very gentle landing from Platinum (earned) to Platinum (comped) to Gold (comped) to Silver over the years when all company travel was on VA.
 
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p--and--t

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No, I paid around $2400 back in 95 for lifetime QF membership. Or, more to the point, my company did. Was an FBT exempt benefit at the time.

There is no such thing as "buying lifetime QF membership for $2400".

There are at least three most common ways to get into a Qantas Club (I won't complicate by adding all the others) for a Qantas Frequent Flyer member.
  • Qantas Club Membership (either periodic or Lifetime)
  • Status Granted access for frequent flyers (either periodic or Lifetime)
  • Complimentary Guest Access cards issued either by the airline or banks etc (single use)

What you (your company) bought in 1995 was Lifetime Qantas Club (QC) Membership. I also did the same. Periodic or temporary club membership is still available to purchase for an annual fee, but Lifetime QC is no longer available to purchase, but existing ones still prevail.

The QC is irrelevant to your current frequent flyer status. You can be at any point in time a Bronze, Silver, Gold et al frequent flyer and it has nothing to do with your QC membership status.

Your status (which is irrelevant to your QC membership) can be temporary or Lifetime depending on how many lifetime status credits you have earned over the years.

For example I hold a Bronze Lifetime Qantas Club Membership (and will for the remainder of my life or the continued existence of Qantas) and on occasion I have also held temporary Silver Frequent Flyer Status cards if I have earned enough status points in an "earning" year. The two are standalone and have nothing to do with each other.

I do not have a Lifetime Silver Frequent Flyer Status card because I haven't earned enough lifetime points to qualify. But I (and my guest) will regardless still be granted access to Qantas Clubs (and relevant partner lounges) for the remainder of my life.

Some people also hold Lifetime Frequent Flyer Status Cards (etc Lifetime Gold) which will also grant them access to QC and other privileges without having bought a membership. (You cannot "buy" this)

Some people either through status or a Bank loyalty program may also (regardless of status or QC membership) also receive one or more complimentary QC access passes.

Not being totally familiar with @Peter Hodge position, but viewing the cards and comments, I surmise the following
  • he owns lifetime access for himself and one other to the QC (bought)
  • he has flown enough over the years to gain Lifetime Silver Frequent Flyer Status which grants some privileges (earned - granted, not bought)
  • through some method he is acquiring a single complimentary access pass for one person (which has confused him) which he can giveaway because he doesn't need it - already a lifetime member of QC.
The date shown online as the end date for Lifetime QC membership is a technical anomaly and can be ignored. The date was added in the last 24 months by some poor programming and means nothing.
 
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