Paper towels enhanced from lounges?

[Seat0B]

Quick response this time. Largely canned but with the exception of asking for my flight booking ref? Hope I’m not about to be offloaded as a trouble maker

 

[Cognac]

I love that they need a flight booking reference to check whether or not they have standing orders to remove paper towels from the lounges...

 

[Seat0B]

I love that they need a flight booking reference to check whether or not they have standing orders to remove paper towels from the lounges...

Yes I wondered about the need for it too. After all they have my FF number via the app so could easily look it up themselves. I did wonder if they want to check that the complaint was “genuine” and recent.

 

[nancypants]

Confirming that Adelaide also doesn’t have them

 

[Larko1]

Just in MEL Business Lounge, and once again, no paper towels. I’m actually quite sick of this now. So I sent the following feedback via app. Let’s see what they say this time.

“Once again, there are no paper towels in the Ladies Room at Business Lounge in MEL.
It seems like these are being deliberately removed/withheld as it has now happened in CBR,SYD and MEL.
Hand dryers are not a pleasant experience. They have many annoying aspects such as:
Noisy
Circulate germs
The ones in MEL are inappropriately close to each other meaning only one person can use at a time - wastes time.

Paper towels have many other uses. For example, blotting my lippy, cleaning up a messy child, washing my face, wiping my mouth after cleaning my teeth, etc.
at least MEL had 1 single packet of tissues. Which most people seem to be using to dry their hands. I am clearly not the only one unhappy with the removal of paper towels.
This is NOT a premium lounge experience. It’s cheap and nasty.
Bring back paper towels please!”

And here are the photos I attached. Not a paper towel in sight. And lots of tissues in the rubbish bin.

View attachment 451788
View attachment 451790

Plus you would be shoulder to shoulder, all but hand to hand if 2 people tried to use these hand dryers.

View attachment 451789

Plenty of hand towels(towel & mat in plastic bag also) in the MEL J & F shower rooms Wed & Thursday

 

[serfty]

Plenty of hand towels in the MEL J & F shower rooms Wed & Thursday

Yes, shower rooms still have 'em (used one at MEL domestic Business lounge last week).