Oneworld Classic Flight Reward Discussion - The Definitive Thread

[algae]

Hi I am considering OW RTW for the first time - using points . However the Oneworld FAQ says it cant be done at all at the moment. Can anyone please advise why or when this may be restored please ?

You're mixing up a Oneworld RTW fare (a cash fare) and a Oneworld award (what this thread is about)

 

[TonyD]

You're mixing up a Oneworld RTW fare (a cash fare) and a Oneworld award (what this thread is about)

Thank you . Then how do i find a find a oneworld award please ? to go RTW

Eh?

There are no restrictions booking a oneworld classic award at the moment.

Maybe as another said I am on wrong track but i cant work out how to get on the right one
from the OW FAQ

 

[Mr H]

Thank you . Then how do i find a find a oneworld award please ? to go RTW

Maybe as another said I am on wrong track but i cant work out how to get on the right one
from the OW FAQ
View attachment 487504

If you are really struggling and can’t understand the FAQs then there are paid services that may help you do a redemption.

 

[TonyD]

If you are really struggling and can’t understand the FAQs then there are paid services that may help you do a redemption.

Thank you - I have just (re) read Mark Grahams article from August and found my error

 

[MEL_Traveller]

Thank you . Then how do i find a find a oneworld award please ? to go RTW

Maybe as another said I am on wrong track but i cant work out how to get on the right one
from the OW FAQ
View attachment 487504

Ah, as you e found it, the oneworld website isn’t relevant here. This is a qantas product, using qantas points, so you need the QF booking engine.

The oneworld site allows people to plan and pay for their tickets I believe. But that’s cash, not pulling FF points from the different airline programs.

 

[XavierP]

Ah, as you e found it, the oneworld website isn’t relevant here. This is a qantas product, using qantas points, so you need the QF booking engine.

The oneworld site allows people to plan and pay for their tickets I believe. But that’s cash, not pulling FF points from the different airline programs.

Love the fact the members are helping others.

 

[FlyingFiona]

Love the fact the members are helping others.

As opposed to the rest of the forum??

 

[XavierP]

As opposed to the rest of the forum??

no, i was just saying what I was seeing. No hidden meaning.

 

[BP.]

Hello all,

TLDR: If changes were made to an itinerary and an updated ticket number is showing on the Royal Jordanian website, but not on Qantas', do I just need to wait for the confirmation email to come through or should I be calling up again?

---

I had booked the first leg of my RTW itinerary and made the dreaded call to make adjustments. We were just wanting to add legs to our itinerary with no other changes so thought it would be a smooth ride. Flights were shown on the Manage Booking page prior to hanging up and we were told we'd have to wait 24 hours for ticketing.

In typical fashion after 24 hours two of our legs from the initial itinerary were now missing and I had to call to get this rectified, to which the call centre said they would need touch base with the airlines that dropped our flights.

A day later, both were showing back on our Manage Booking page but one shown as waitlisted.

72 hours has now passed and looks to be confirmed but we haven't been issued a new ticket # via email nor is it showing on the Qantas page, even if I click email itinerary (still shows the old ticket # and is missing the added flights).

I checked the Royal Jordanian Manage Booking page and it's showing all our flights with a new ticket number. Do I need to call up to get Qantas to send it out, or do I just need to be patient and wait for it to come through?

Thanks all. Hopefully no issues on our final call to add the final legs to our flights in a few weeks time.

Edit: Nevermind, they put us in Premium Economy instead of Business on that flight... Going to need to make a call.

 

[elanshin]

Hey all, is anyone aware of whether Oman Air WY part of the OWA yet?

 

[elanshin]

Hello all,

TLDR: If changes were made to an itinerary and an updated ticket number is showing on the Royal Jordanian website, but not on Qantas', do I just need to wait for the confirmation email to come through or should I be calling up again?

---

I had booked the first leg of my RTW itinerary and made the dreaded call to make adjustments. We were just wanting to add legs to our itinerary with no other changes so thought it would be a smooth ride. Flights were shown on the Manage Booking page prior to hanging up and we were told we'd have to wait 24 hours for ticketing.

In typical fashion after 24 hours two of our legs from the initial itinerary were now missing and I had to call to get this rectified, to which the call centre said they would need touch base with the airlines that dropped our flights.

A day later, both were showing back on our Manage Booking page but one shown as waitlisted.

72 hours has now passed and looks to be confirmed but we haven't been issued a new ticket # via email nor is it showing on the Qantas page, even if I click email itinerary (still shows the old ticket # and is missing the added flights).

I checked the Royal Jordanian Manage Booking page and it's showing all our flights with a new ticket number. Do I need to call up to get Qantas to send it out, or do I just need to be patient and wait for it to come through?

Thanks all. Hopefully no issues on our final call to add the final legs to our flights in a few weeks time.

Edit: Nevermind, they put us in Premium Economy instead of Business on that flight... Going to need to make a call.

You need to call asap, multiple times email the escalation team as well. Basically the instant a flight drops or ticket takes too long you need to be hammering them because despite what they tell you, the partner airline has removed your tickets due to non-ticketing.

In fact I'm on the phone right now to QF due to my CX flight disappearing and it's been about 6h since they took payment but didn't ticket the itinerary.

 

[aversion]

Hey all, is anyone aware of whether Oman Air WY part of the OWA yet?

Yes, I booked an itinerary a week ago that includes two Oman Air flights.

 

[MEL_Traveller]

Yes, I booked an itinerary a week ago that includes two Oman Air flights.

I just priced a sample SYD-SIN-MCT-LHR-CDG-JFK-SYD itinerary, with WY operating the SIN-MCT-LHR sectors and it capped at 152k.

 

[BP.]

You need to call asap, multiple times email the escalation team as well. Basically the instant a flight drops or ticket takes too long you need to be hammering them because despite what they tell you, the partner airline has removed your tickets due to non-ticketing.

In fact I'm on the phone right now to QF due to my CX flight disappearing and it's been about 6h since they took payment but didn't ticket the itinerary.

Yeah, I called as soon as I saw it. It ended up getting escalated as they weren't able to retrieve it and they had put me on premium economy tickets for that flight instead. Even got a call from the Hobart team!

The compromise we ended up on was a replacement flight to get us to our destination on a separate booking on QF metal. Manual calculation on our OWA ticket for all future additions have to be made though and that will include the original routing.

 

[XavierP]

I just priced a sample SYD-SIN-MCT-LHR-CDG-JFK-SYD itinerary, with WY operating the SIN-MCT-LHR sectors and it capped at 152k.

Interesting. Are the earn tables out for WY? And are those routes on 787's. They have a lot of 737's that are widely used on a lot of routes so just wondering.

 

[Warragul]

SIN-MCT 737
MCT-LHR 787

 

[MEL_Traveller]

Interesting. Are the earn tables out for WY? And are those routes on 787's. They have a lot of 737's that are widely used on a lot of routes so just wondering.

Pretty sure MCT-LHR sectors are 787s

 

[aversion]

I have BKK-MCT showing as on a 787-9

 

[Ktan89]

I might have missed the post/memo earlier but where's all the JL flights gone for SYD to HND and vice versa.. ?