Oneworld Classic Flight Reward Discussion - The Definitive Thread

[pjm99au]

To load trips into CMT, you may need to adjust your profile settings so your name matches the booking (ie just first name, first name and initial, all first names). I think CMT is once again the best tool, although it doesn’t update information in real time so to check up to date information you have to reload the trip each time.

Thanks. With a bit of adjustment to my profile name I can get CMT to accept the booking but for some reason it won’t then show the trip unless there is some protracted lag between adding the PNR and then displaying the trip details?

 

[serfty]

Thanks. With a bit of adjustment to my profile name I can get CMT to accept the booking but for some reason it won’t then show the trip unless there is some protracted lag between adding the PNR and then displaying the trip details?

Try Finnair e-ticket facility. It sends the booking information to the e-mail already attached to the booking.

Order your e-ticket receipt | Finnair

 

[mustkill]

Very dumb question and I'm sure has been answered before, but I couldn't find on search.

How are "miles flown" calculated" exactly? Is it Per Segment?

For example, MEL-KUL-FCO:

Is it considered 9,986mi or 9,932mi?

From	To	Initial Heading	Magnetic Heading	Distance
Total:	9,986 mi
2 segment path:
MEL	KUL	305°	(NW)	293°	(NW)	3,918 mi
KUL	FCO	312°	(NW)	312°	(NW)	6,067 mi
	9,986 mi

From	To	Initial Heading	Magnetic Heading	Distance
Total:	9,932 mi
MEL	FCO	292°	(W)	280°	(W)	9,932 mi

 

[elanshin]

Very dumb question and I'm sure has been answered before, but I couldn't find on search.

How are "miles flown" calculated" exactly? Is it Per Segment?

For example, MEL-KUL-FCO:

Is it considered 9,986mi or 9,932mi?

From	To	Initial Heading	Magnetic Heading	Distance
2 segment path:
Total:	9,986 mi
MEL	KUL	305°	(NW)	293°	(NW)	3,918 mi
KUL	FCO	312°	(NW)	312°	(NW)	6,067 mi
	9,986 mi

From	To	Initial Heading	Magnetic Heading	Distance
Total:	9,932 mi
MEL	FCO	292°	(W)	280°	(W)	9,932 mi

Per segment.

Also QF's own calculator isn't exactly the same as tools online so small difference can occur if you're right on the edge

 

[MEL_Traveller]

Very dumb question and I'm sure has been answered before, but I couldn't find on search.

How are "miles flown" calculated" exactly? Is it Per Segment?

For example, MEL-KUL-FCO:

Is it considered 9,986mi or 9,932mi?

From	To	Initial Heading	Magnetic Heading	Distance
2 segment path:
Total:	9,986 mi
MEL	KUL	305°	(NW)	293°	(NW)	3,918 mi
KUL	FCO	312°	(NW)	312°	(NW)	6,067 mi
	9,986 mi

From	To	Initial Heading	Magnetic Heading	Distance
Total:	9,932 mi
MEL	FCO	292°	(W)	280°	(W)	9,932 mi

Single flight number = point to point mileage. For example QF1 is mileage SYD-LHR.

separate flight numbers is always the sum of each flight.

 

[mustkill]

Thanks both!

 

[Carasmw]

It’s now 6,000 points to make a change to a booking and also to cancel a booking.

 

[frodo]

It’s now 6,000 points to make a change to a booking and also to cancel a booking.

Where does it say that? The T&C's still state that it's 5000 points to change a booking.

 

[Carasmw]

Where does it say that? The T&C's still state that it's 5000 points to change a booking.

I was speaking with the call centre as I wanted to change a booking and they informed me it was now 6000 points.

 

[Roman Sandstorm]

Please forgive me if this has been answered previously in this forum, but despite using the search function, 856 pages is just too much to read in depth!

Like many of us, I'm sure, I have spent a lot of hours (too many perhaps) trying to find a suitable OneWorld Classic Rewards itinerary. Using mostly Seats.aero, and then verifying with Qantas multi-city, I have settled on a 9-leg trip, with four stopovers and two land sectors.

Because it's more than six legs, I've chopped and changed when checking on Qantas. All of my selections seem to work OK.

I ask advice for the best strategy for actually booking this.

Should I have a printout of all my proposed flights, numbers, times, class, etc, and then call Qantas to book it all?

Or should I book the first six legs online, and then call, asking to add the final three legs? Will I have to argue with them to avoid having a fee for 'changing' - even though it is impossible to actually book more than six legs online?

What if one out of my nine is 'rejected'? Despite being available in the minutes up until my call. Do I simply cancel the whole process then, and reconfigure at my leisure? Of do I actually book all the other legs and then add on any missing later?

I appreciate any asistance from those who are experienced at this (bizarre and complex) process.

 

[Aeryn]

Where does it say that? The T&C's still state that it's 5000 points to change a booking.

Change and cancel have 2 different rates . Yes its still 5k to change, but is 6k to cancel.

 

[DejaBrew]

Change and cancel have 2 different rates . Yes its still 5k to change, but is 6k to cancel.
View attachment 453655

View attachment 453654

So the call centre still got it wrong then.

 

[Mr H]

Please forgive me if this has been answered previously in this forum, but despite using the search function, 856 pages is just too much to read in depth!

Like many of us, I'm sure, I have spent a lot of hours (too many perhaps) trying to find a suitable OneWorld Classic Rewards itinerary. Using mostly Seats.aero, and then verifying with Qantas multi-city, I have settled on a 9-leg trip, with four stopovers and two land sectors.

Because it's more than six legs, I've chopped and changed when checking on Qantas. All of my selections seem to work OK.

I ask advice for the best strategy for actually booking this.

Should I have a printout of all my proposed flights, numbers, times, class, etc, and then call Qantas to book it all?

Or should I book the first six legs online, and then call, asking to add the final three legs? Will I have to argue with them to avoid having a fee for 'changing' - even though it is impossible to actually book more than six legs online?

What if one out of my nine is 'rejected'? Despite being available in the minutes up until my call. Do I simply cancel the whole process then, and reconfigure at my leisure? Of do I actually book all the other legs and then add on any missing later?

I appreciate any asistance from those who are experienced at this (bizarre and complex) process.

Your best bet is to write down all the flights you want and then call to book. If you do an online booking and try to add flights through the call centre you will have to pay a change fee.

You would do well also to write down any alternative flights you could accept if your preferred flight is not available.

 

[Jacques Vert]

So the call centre still got it wrong then.

They often do (unless it's Hobart and even then....)

 

[Roman Sandstorm]

It has been such an eye-opening exercise going through this labour-intensive exercise. So many hours...

Looking for the available rewards seats (both Y and J), and then cross-checking with the actual Qnatas booking site has thrown up interesting questions.

At times I would see, for example, J seats available for a couple of weeks ahead on aroute (eg, MEL-DPS), bu then suddenly... *all* of those future seat, for a month would disappear. Instantly. Not over a period of time. I can understand seats becoming instantly available, but a range instantly disappearing? Do airlines arbitrarily withdraw seats sometimes?

Then there are the weird 'gaps'. Plenty of Y and J Sep, Oct, Nov, then... bang! Not a seat for two months... then avail again Feb, Mar...

Yes, one could say it's due to holiday period, but it is only *out of and into Australia*. Not so noticeable on other routes.

And finally, another observation... It seems that OneWorld partner airlines often have OneWorld points available, but not to the Classic Rewards program. Is this correct? Could I use the QFF points on, for example, AA, or JL out of Aust? Just not as part of the Classic Reward program?

Such a strange system. It's almost as if they want to be able to advertise and say they have this fantastic opportunity, but then make it as difficult as possible (with antiquated software, very limited availability, and horrid support) for people to actually take advantage of that opportunity.

Again, just newbie observations. I'm sure it must all have been covered before in the previous 855 pages.

 

[MEL_Traveller]

You can only redeem QF points via the QF booking portal.

Not all airlines make all their award seats available to partners, and they gotten have extra seats available only to their own members. So if you see a seat on AA or BA, it may or may not be available to QF members. They often are, but not always!