Oneworld Classic Flight Reward Discussion - The Definitive Thread

[jeza]

Hi,
Sorry for my ignorance.
I’ve been reading some of the posts here and there are always references to the wiki. I take this to mean someplace where all the relevant information is posted. How do I access the wiki?

Thanking you

It used to be the top of each page of this thread but a link to that & all the other Wiki's can be found below, 2nd from the top.

Index of Wiki Articles - Australian Frequent Flyer

These articles were compiled by members of the Australian Frequent Flyer community using the (now retired) Wiki. They were sourced from various forums on

www.australianfrequentflyer.com.au

 

[knobbs]

Hi Guys,

I have had a search but can't seem to find anything relating to this (maybe I am blind). We have a Oneworld award J booking coming up in June/July and was just wondering what the rules were on getting/swapping to an earlier/later flight that the airline has. Say flying out at 5pm with Cathay and they offer to swap to the 12pm flight. That doesn't count as 'missing' our 5pm flight and forfeiting the rest of our flights does it?

Also for the last week I have been trying to get onto Qantas chat, I find it much easier to deal with the agents that can't 'accidentally' hang up the phone continuously after 30-60m on hold. However I keep getting this screen when opening chat, is there something I am doing wrong or have other people have this issue?

 

[VPS]

Hi Guys,

I have had a search but can't seem to find anything relating to this (maybe I am blind). We have a RTW J booking coming up in June/July and was just wondering what the rules were on getting/swapping to an earlier/later flight that the airline has. Say flying out at 5pm with Cathay and they offer to swap to the 12pm flight. That doesn't count as 'missing' our 5pm flight and forfeiting the rest of our flights does it?

Also for the last week I have been trying to get onto Qantas chat, I find it much easier to deal with the agents that can't 'accidentally' hang up the phone continuously after 30-60m on hold. However I keep getting this screen when opening chat, is there something I am doing wrong or have other people have this issue?

I've been trying to get onto their chat for a while too and get the same window - tried in Chrome and IE and still the same

 

[JohnM]

Hi Guys,

I have had a search but can't seem to find anything relating to this (maybe I am blind). We have a RTW J booking coming up in June/July and was just wondering what the rules were on getting/swapping to an earlier/later flight that the airline has. Say flying out at 5pm with Cathay and they offer to swap to the 12pm flight. That doesn't count as 'missing' our 5pm flight and forfeiting the rest of our flights does it?

Also for the last week I have been trying to get onto Qantas chat, I find it much easier to deal with the agents that can't 'accidentally' hang up the phone continuously after 30-60m on hold. However I keep getting this screen when opening chat, is there something I am doing wrong or have other people have this issue?

If you have a OneWorld Award booking in J, please do not call it a ‘RTW’. That confuses it with a paid DONEx and makes it hard to know exactly what you are referring to.

OW Awards do NOT have to go RTW.

 

[knobbs]

If you have a OneWorld Award booking in J, please do not call it a ‘RTW’. That confuses it with a paid DONEx and makes it hard to know exactly what you are referring to.

OW Awards do NOT have to go RTW.

Fixed sorry, it is oneworld's reward round the world booking. Don't want to stay just reward booking as they have further rules (hence my question) about booking/use and stuff compared to just general booking.

 

[Kangol]

Fixed sorry, it is oneworld's reward round the world booking. Don't want to stay just reward booking as they have further rules (hence my question) about booking/use and stuff compared to just general booking.

It is not a round the world anything.
The title shows the correct name.
No one can rule it out, but it's almost as if people chose to be wrong and have the intention to mislead.
Then they wonder why no one helps them when all they do is cause harm.

 

[knobbs]

It is not a round the world anything.
The title shows the correct name.
No one can rule it out, but it's almost as if people chose to be wrong and have the intention to mislead.
Then they wonder why no one helps them when all they do is cause harm.

Ok sorry, I have changed it again to remove any mention of 'the three words that shall not be named'. Hopefully it is correct now

On a side note, how does one differentiate from a simple award booking going one way or return to the 280k J point capped booking with extra rules attached? Or is it basically assumed as you are posting in this thread?

 

[JohnM]

We are not trying to be smart@rses, or pick on you, but it really is imperative that people just STOP calling OW Awards ‘RTW’ for the two reasons I mentioned: they do NOT have to go RTW, and it confuses them with an xONEx, which is a true RTW itinerary (and is paid).

The other factor, of course, is that folks may be looking at a OWA and ‘forcing’ themselves to go RTW when they simply don’t need to - which could be to their detriment in getting the best outcome for what they want to achieve. So we are trying to be helpful, not come down on folks that use the ‘RTW’ as inappropriate shorthand.

As someone who buys a DONEx every year, and is coming up for my 15th successive such itinerary this year, it absolutely bugs me because we have seen instances on this thread where people have totally mixed up the two, causing confusion all round.

It will be so much better for all when we can just nail this issue and get it straight.

 

[Kangol]

Ok sorry, I have changed it again to remove any mention of 'the three words that shall not be named'. Hopefully it is correct now

On a side note, how does one differentiate from a simple award booking going one way or return to the 280k J point capped booking with extra rules attached? Or is it basically assumed as you are posting in this thread?

I'm not sure what your question is exactly about - one way or return - however this thread is about the (up to 35,000 miles of distance) award, which by definition is a return itinerary. If you change a one way classic award to be within the rules of the oneworld award, then the 280k points cap (for J) will then apply.

See post #1 for the wiki link.

We are not trying to be smart@rses, or pick on you, but it really is imperative that people just STOP calling OW Awards ‘RTW’ for the two reasons I mentioned: they do NOT have to go RTW, and it confuses them with an xONEx, which is a true RTW itinerary (and is paid).

The other factor, of course, is that folks may be looking at a OWA and ‘forcing’ themselves to go RTW when they simply don’t need to - which could be to their detriment in getting the best outcome for what they want to achieve. So we are trying to be helpful, not come down on folks that use the ‘RTW’ as inappropriate shorthand.

Yes and xONEx routing rules are very particular and do not apply to the oneworld award. There is no similarity besides both being plane tickets.

For the others reading, ask yourself - why would you purposely try to communicate in a language that others do not understand?
There's nothing wrong with not knowing, but there is with arrogantly behaving as if you know the truth when you are lying - and - not being aware of the damage that it does to the community.

 

[knobbs]

I'm not sure what your question is exactly about - one way or return - however this thread is about the (up to 35,000 miles of distance) award, which by definition is a return itinerary. If you change a one way classic award to be within the rules of the oneworld award, then the 280k points cap (for J) will then apply.

See post #1 for the wiki link.


Yes and xONEx routing rules are very particular and do not apply to the oneworld award. There is no similarity besides both being plane tickets.

For the others reading, ask yourself - why would you purposely try to communicate in a language that others do not understand?
There's nothing wrong with not knowing, but there is with arrogantly behaving as if you know the truth when you are lying - and - not being aware of the damage that it does to the community.

Apologies for the confusion I will just start again.

If I am on a oneworld award booking and the airline moves us to another flight after we have started our journey. Is that still considered us 'missing' our flight and forfeiting the rest of our flights? Or does it still count as catching our flight and the whole itinerary is fine? I am thinking it is fine but want to leave my options open to be able to swap a flight if the airline asks/I can persuade them.

 

[ozflier]

Apologies for the confusion I will just start again.

If I am on a oneworld award booking and the airline moves us to another flight after we have started our journey. Is that still considered us 'missing' our flight and forfeiting the rest of our flights? Or does it still count as catching our flight and the whole itinerary is fine? I am thinking it is fine but want to leave my options open to be able to swap a flight if the airline asks/I can persuade them.

If the airline changes you to another flight for whatever reason ( apart from you requesting it ) I would have thought that the remaining itinerary is fine. Operational changes are quite ok even if it breaks some rule - eg longer than 24 hours in one city and you have no more stopovers left .
If you ask the airline to change the flight , they may be prepared to do it but I expect that change would still need to be consistent with the rules of the OWA.

 

[bookworm]

Tha

It used to be the top of each page of this thread but a link to that & all the other Wiki's can be found below, 2nd from the top.

Index of Wiki Articles - Australian Frequent Flyer

These articles were compiled by members of the Australian Frequent Flyer community using the (now retired) Wiki. They were sourced from various forums on

www.australianfrequentflyer.com.au

Thank you, greatly appreciated.

 

[Danger]

It doesn't help alleviate confusion when the thread has been tagged "round the world".

 

[JohnM]

It doesn't help alleviate confusion when the thread has been tagged "round the world".

Dang! You’re right.

Paging @JessicaTam to the courtesy phone. Fix needed!

 

[Captain Halliday]

If you have a OneWorld Award booking in J, please do not call it a ‘RTW’. That confuses it with a paid DONEx and makes it hard to know exactly what you are referring to.

OW Awards do NOT have to go RTW.

Even from 39,000ft over the Indian Ocean you’re on it like a hawk.

 

[Kangol]

It doesn't help alleviate confusion when the thread has been tagged "round the world".

I wonder if these tags were manually done or based on common words found in the thread. Or another method.
The title should be changed to "Up to 35,000 mile distance oneworld award (140k/280k/420k)"

 

[Captain Halliday]

Perhaps it would assist to include in the thread title the exact name that Qantas uses: Qantas Classic Flight Award.

 

[JohnM]

It doesn't help alleviate confusion when the thread has been tagged "round the world".

Dang! You’re right.

Paging @JessicaTam to the courtesy phone. Fix needed!

 

[cjd600]

Dang! You’re right.

Paging @JessicaTam to the courtesy phone. Fix needed!

Chaos

 

[cjd600]

I've been trying to get onto their chat for a while too and get the same window - tried in Chrome and IE and still the same

Same here, issue on various browsers, just assume Qantas IT and shrug my shoulders.