- May 1, 2007
Let's hope their IT systems will work better than their Online Booking system.
Jetstar plans web check-ins, airport kiosks | The AustralianJETSTAR will introduce internet check-in and airport kiosks from next month, while looking at ways to automate luggage drop-off.
The airline has signed a $3 million agreement with IBM to introduce check-in kiosks at Melbourne, Sydney, Brisbane and Avalon airports and says it could extend the system to other airports.
The first of 32 airport check-in kiosks is to open at Melbourne airport in time for the Melbourne Cup. Web check-in will be introduced at the same time.
Kiosks at the other three airports are expected to be operating before the end of the year.
The strategy puts Jetstar on a par with Qantas and competitor Virgin Blue and will help it handle a 40 per cent growth in capacity as it takes delivery of nine additional Airbus A320s by March 2009. ..................