Oh this sounds like they have completely dismantled and rebuilt the entire ground floor....how odd. It was still new and entirely functional (from the perspective of a paying guest).If there was a proper coffee machine there was no one manning it, when i asked about barista coffee i was told best bet was across the road.
Reception really cramped with staff mostly hidden behind pot plants next to lifts. No separate bar staff and no where to sit inside except 1 lounge chair looking at the white wall /box hiding what i imagine was originally reception . I suppose you could sit in the breakfast area but no tv that i saw.
I have been sent a survey, will be highlighting the artic temperature and lack of cutlery.
There isnt much choice in Maroochydore hotelwise. Luckily unlikely to need to visit again anytime soon.
How is it that a new built HIX&S branded property becomes a HI branded property and go through such a significant decline in amenity? Weird decisions being made here.
