Dave Noble said:
I was in First Class and it was the whole aircraft that was non functioning. The captain announced before departure from LHR that it wasn't working and rather than wait for it to be fixed , he was gonna head off to make sure that we got to HKG on time and that noone missed connections. He stated that there would be compensation available at HKG
Dave
i am impressed they were upfront about that from the start. so many times on QF i have had AVOD troubles, followed by a couple of hours of fiddling from the crew, who usually let slip at the end that "yeah it wasnt working on the way up either!". this really gets to me - if it isnt working then just tell me so i can get on with some work or just get to sleep.
the other thing that irritates me is when they decide after 30mins of AVOD being on, and the usual numerous issues in spots throughout the aircraft that they need to reboot the entire system, which can take up to 45mins. why dont they just do this as a normal procedure everytime the plane is on the ground? it would make it more stable and ready to go straight away, and reduce chances of needing a reboot in the air. (i might be stupid in thinking this feasible - perhaps they cant due to auxillary power issues?)
finally i wish QF would turn on the IFE much sooner after takeoff. as soon as the seatbelt sign is off, get it going. sometimes they take ages to turn it on...
ahhhh rant over now
JK.