I want my seat back:(

Discussion in 'United Mileage Plus' started by aspro2, Aug 3, 2006.

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  1. aspro2

    aspro2 Member

    Nov 26, 2004
    Back in May I secured an upgrade for MEL-LAX on 18 Sep. I was assigned my requested seat, 17A. Checked that it was in the system a few weeks later and yes, all fine. Printed out a record of it.

    Just looked at the itinerary again on united.com and I discover the seat assignment has been changed to 07A. Yuk horrible no!! Of course, discovered this at 1731, so UA res has closed for today.

    What's the best approach in this situation?

  2. rosesplus

    rosesplus Intern

    UA appears not to be flying to MEL anymore so they have subsituted a DJ flight MEL-SYD which I think caused you to lose your seat. The good news is that 17A is still available SYD-LAX but even better is 15A. Why not ring the US number?
  3. RTWFF

    RTWFF Intern

    Aug 12, 2005
    Be grateful it's not 6A - that's really horrible, as is 6H. Why the urgency - the flight isn't for another 6 weeks. Can't it wait until you can deal with the Australian Call Centre rather than the American one or, worse, the Indian one which is what you'll get if you call the US but aren't a 1K?
  4. aspro2

    aspro2 Member

    Nov 26, 2004
    Urgency wasn't the issue -- just the desire to resolve it satisfactorily when res reopens... I'll be mightily unimpressed if all that's available is the lower deck!

    To rosesplus: thanks for comments but UA is still flying their own equipment MEL-SYD. (The DJ codeshare is an earlier flight to SYD.)
  5. clifford

    clifford Established Member

    Jul 6, 2004
    Canberra / London
    Hi Aspro,

    I guess you've checked the seat map.

    It's wide open on the u/d. Pick whichever seat you like.

  6. ozstamps

    ozstamps Active Member

    Aug 30, 2003
    Sunny Sydney

    UA 840 (747) flies SYD-MEL.

    United Airlines 840 Sep 2911:15 am MEL10:12 am LAXPlane
    changeUnited Airlines 844 Sep 291:00 pm LAX2:17 pm SFONon-stop

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