I saw that report tonight where Leigh sales interviewed Andrew David.I’ve just watched the 7:30 Report on ABC. Qantas financial man said as of next week, 80% of refunds will be easily done on line and refunds received within a week. Not for “complicated bookings” or bookings made through travel agents.
I’ll believe it when I read reports here on AFF!
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I imagine that all the rigmarole was put in place, by the board, to ensure that Qantas wasn't trading while insolvent - as Rex has suggest might have been "technically" happening during the pandemic. With better cash flow now, as more flights are booked, refunds may start to happen faster...I wondered if there had been changes to enable online refunds to be done at the “touch of a button” rather than all the rigamorale that has ensued upto now?