Help with booking a MEL-SYD flight

Discussion in 'Your Questions' started by Yada Yada, Apr 5, 2005.

  1. Yada Yada

    Yada Yada Established Member

    Dec 6, 2004
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    Hi there,

    I'm booking a flight for Thurs evening for a colleague and myself and need some advice.

    The Qantas website shows that QF464 (dep 19:30) has a $228 Flexi Saver fair available. By comparison, an earlier flight QF462 (dep 19:00) has only $327 Fully Flexible fares available.

    I was intending to book the 19:30 flight as I am concerned we may not make it in time for the 19:00 flight. However if we finish in the city early and make it to the airport in time, would we be able to get on board QF462 on this fare?
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    Or is the website indicating that if we purchase a flexi saver we'd not be able to move the earlier flight irrespective of whether seat are available?

    I am Gold staus and my colleague is Bronze.
     
  2. QF WP

    Moderator

    Jun 20, 2002
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    Flexi-Saver is a K class fare whilst Fully Flexible is either H or (full) Y.

    Both have no restrictions for voluntary re-booking and re-routing on the day of travel.

    If you are both a "no show" for the 17.00 flight, then you forfeit the fare under the Flexi-Saver fare; whilst a no show on the Fully Flexible allows you still a full refund.

    If you are on the Flexi Saver, then a simple phone call even on your way to the airport (assuming you think you won't show up befoe the 20 minute close-off time) will mean that QF Res will look at the availability on the next flight (17.30) for K fares. If there is availability, then you're changed and no cost. If only H or Y availability is showing, they can look at the cost differential at the time and advise you.

    If you're running late (or think you are), they can put a note in the booking to say that you've called and if you get a nice CSA they'll change you at the airport at no cost (a la me last week, I missed my SYD/CBR flight by 3 minutes, but the CSA saw the note in the booking from QF Res and swiched me to the next flight, gratis - I thanked her profusely for going out of her way to help me when she didn't have to).

    This information comes directly from the Domestic Australia Fare Structure table I have pinted out and hanging on my wall, both at work and at home. It has saved my bacon also having it in my FF bag a number of times (when I've almost been a no show using a K ticket!)...

    Status will not mean anything, it's the fare class that's important to QF Res.
     
  3. Yada Yada

    Yada Yada Established Member

    Dec 6, 2004
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    Thanks Lindsay. I think I'll just book the Y class fare on the 7:00pm flight and if we run late it shouldn't be any hassle to get onto another flight.

    Where can I find the Domestic Australia Fare Structure table that you mentioned? It sounds like a good thing to carry.
     
  4. Mal

    Mal Enthusiast

    Dec 25, 2004
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    Try these links:

    http://www.qantas.com.au/regions/dyn/amadeus/minirules/AUAURED_SUMMARY

    (very quick idea of the general conditions)

    or
    http://www.qantas.com.au/agents/dyn/qf/policies/domesticClueCard.pdf

    (shows an in depth analysis of each type of fare)

    [Lindsay, should this be in the UQG? I looked and didn't see it]
     
  5. Yada Yada

    Yada Yada Established Member

    Dec 6, 2004
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  6. QF WP

    Moderator

    Jun 20, 2002
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    Mal, I've been looking for the link ever since somebody emailed the sheet to me back in Nov 04...THANK YOU 8)

    Your wish is my command...consider it in the ULTIMATE thread in a couple of minutes... :wink:
     
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