Our AA JFK-BOS flight was cancelled by AA and since it was the last flight on the day, we had to stay overnight in JFK. There was a lot of flight got cancelled that day from JFK (10 Jul 07) due to weather (according to them). All the hotels near the airport was sold out and we managed to get a Howard Johnston smoking room for US220. It was really a rip off, but we had no choice. AA wouldn't give us a room or pay for it.
The flight was an American Eagle and it was part of our DONE4. AA only uses American Eagle for JFK-BOS route and it was all economy.
My question is, do we have any ground to demand compensation from AA for our hotel room since we have a DONE4 ticket? The ticket was paid using Amex Qantas premium card and CBA Platinum Visa. Should we try to claim from the credit card companies instead?
Any help would be appreciated. Thanks.
The flight was an American Eagle and it was part of our DONE4. AA only uses American Eagle for JFK-BOS route and it was all economy.
My question is, do we have any ground to demand compensation from AA for our hotel room since we have a DONE4 ticket? The ticket was paid using Amex Qantas premium card and CBA Platinum Visa. Should we try to claim from the credit card companies instead?
Any help would be appreciated. Thanks.