ALL Accor+ Explorer Membership Discussion

benjy said:
If I used my Accor+ Free night prior to Sep 30, is it correct that I'd won't receive the new 2x StayPlus Benefit until the next renewal year?
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dairyfloss said:
Correct
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Related question to this: I already redeemed my Stay Plus night for my current Accor+ membership year before the 1 October changes, but haven’t yet completed that stay. If I cancel that night, would my account be credited with two “buy one, get one free” nights to use in my current year?
 
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Mattg said:
Related question to this: I already redeemed my Stay Plus night for my current Accor+ membership year before the 1 October changes, but haven’t yet completed that stay. If I cancel that night, would my account be credited with two “buy one, get one free” nights to use in my current year?
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My understanding is no, based on chatter on FB.

Those who cancelled pre-booked night before 30 Set, got credited with two Buy one, get one free nights. Thsoe who cancelled a previously used stay plus night post 1 Oct, only got credited back one Buy one, get one free night.
 
Mattg said:
Related question to this: I already redeemed my Stay Plus night for my current Accor+ membership year before the 1 October changes, but haven’t yet completed that stay. If I cancel that night, would my account be credited with two “buy one, get one free” nights to use in my current year?
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Yes. People were only receiving one but I saw a recent report on Facebook that they received two so the error may now be fixed.
 

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