Qantas Club discount for AFF Gold & Platinum members

[drron]

It’s just expired, so I understand that I have 30 days to renew to receive the reduced rate.

Another warm welcome @Jessica Kruger
Are you a gold QFF member. If so you don't have to renew Qantas Club membership as you already get the benefits. This is probably why you are failing in your attempts to renew. Qantas is saying you don't have to.

 

[Flyfrequently]

Another welcome to AFF @Jessica Kruger

 

[Mwenenzi]

It’s just expired, so I understand that I have 30 days to renew to receive the reduced rate.

Has you gold status or QC membership just expired? (guessing QF club)
While you have QF gold status you QF Club membership goes to hold. When you drop down to silver status the remaining months of QF club start again. QF expiry does not show on the web site profile while have Gold status.

Thread 'Qantas Club discount for AFF Gold & Platinum members'

Aug 21, 2007

Get a 20% Qantas Club Discount as an AFF Gold or Platinum member​

Since late 2023, we have a new simplified procedure for requesting your discount.

As an AFF Gold or Platinum member, you can request an individual promo code and then use this directly on the Qantas website. This means quicker access to your discount, and you'll receive renewal notifications directly from Qantas.

The new system activated on 1st December 2023.

Go to the AFF Member Lounge page to request your discount under Qantas Club discount:

https://www.australianfrequentflyer.com.au/members/

...

• admin
• airline lounges deals qantas club
• Replies: 46
• Forum: Qantas | Frequent Flyer

• 

 

[Jessica Kruger]

Has you gold status or QC membership just expired? (guessing QF club)
While you have QF gold status you QF Club membership goes to hold. When you drop down to silver status the remaining months of QF club start again. QF expiry does not show on the web site profile while have Gold status.

Thread 'Qantas Club discount for AFF Gold & Platinum members'

Aug 21, 2007

Get a 20% Qantas Club Discount as an AFF Gold or Platinum member​

Since late 2023, we have a new simplified procedure for requesting your discount.

As an AFF Gold or Platinum member, you can request an individual promo code and then use this directly on the Qantas website. This means quicker access to your discount, and you'll receive renewal notifications directly from Qantas.

The new system activated on 1st December 2023.

Go to the AFF Member Lounge page to request your discount under Qantas Club discount:

https://www.australianfrequentflyer.com.au/members/

...

• admin
• airline lounges deals qantas club
• Replies: 46
• Forum: Qantas | Frequent Flyer

• 

Hi Mwenenzi,
Thanks for reaching out, I don’t quite get what you’re saying sorry. My gold status has expired and it shows as silver now but I was under the impression I have 30 days to renew?

Thanks

 

[DejaBrew]

Thanks for reaching out, I don’t quite get what you’re saying sorry. My gold status has expired and it shows as silver now but I was under the impression I have 30 days to renew?

I think the confusion is that your profile here on AFF indicates that you're a Qantas Gold Frequent Flyer, so several of us are seeing that and asking why you're trying to renew Qantas Club (given that Gold or higher gets you access to the lounges and any unused portion of your Qantas Club membership goes on pause until you drop down below Gold again).

If I understand correctly though, the situation is that you were a Gold Frequent Flyer who has now dropped back to Silver and what was left of your Qantas Club membership has been used and the membership has now lapsed. Consequently, you're wanting to use the AFF Qantas Club discount to renew, and hoping to do so within the 30 day "grace period" for lapsed members.

The good news, is that it looks like the grace period is actually 90 days per this part of the terms and conditions.

One question for you though.... has your Qantas Club membership ever previously been obtained though a corporate scheme up to and including 2023? If so, note that you need to follow a different process in order to take advantage of the AFF discount. Instructions are here.

 

[Jessica Kruger]

I think the confusion is that your profile here on AFF indicates that you're a Qantas Gold Frequent Flyer, so several of us are seeing that and asking why you're trying to renew Qantas Club (given that Gold or higher gets you access to the lounges and any unused portion of your Qantas Club membership goes on pause until you drop down below Gold again).

If I understand correctly though, the situation is that you were a Gold Frequent Flyer who has now dropped back to Silver and what was left of your Qantas Club membership has been used and the membership has now lapsed. Consequently, you're wanting to use the AFF Qantas Club discount to renew, and hoping to do so within the 30 day "grace period" for lapsed members.

The good news, is that it looks like the grace period is actually 90 days per this part of the terms and conditions.

One question for you though.... has your Qantas Club membership ever previously been obtained though a corporate scheme up to and including 2023? If so, note that you need to follow a different process in order to take advantage of the AFF discount. Instructions are here.

Thank you, yes that is all correct! Also double checked Qantas corporate scheme, and that is a no. I also have the option to add a discount code which i believe you don’t on the corporate scheme. Any other ideas?

 

[admin]

Firstly, welcome @Jessica Kruger !

We've reached out to Qantas to fix some codes for the AFF Qantas Club discount. They're yet to respond, but as soon as they do we'll let any affected members know.

Thanks to all the members here who've provided guidance!