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Hi folks, Got a notification today that two bookings for May 2019(one cash and one points, all on the same flights) have had the Brisbane to Tokyo leg cancelled and we've been re-routed via a Sydney overnight (!) flight. Anyone know if QF has announced any route cutbacks for Japan or...

Hi folks, I've never tried for a points upgrade on VA, but I'm going to give it a try with some upcoming flights to LAX. There's no business award availability showing right now, but there's still business availability so at least it's not booked solid! Anyone have any experience of...

Hi all, Anyone know what the heck VFF is doing after the review date of status? Aren't SCs and sectors the only things to check, and that's already done? It's particularly frustrating this year, I'm hoping they'll manage to get a new card sent to me before embarking on a long trip! Cheers...

Hi folks, My review date lies just before I have a long trip starting, and I'd like to get my hands on a new card before the old one expires, as even if I manage to convince partner airline staff that VFF really is stupid enough to have a 'review date' instead of an 'expiry date' on their...

Hi VFF team, As posted in the main forum, I and at least a few other users had our accounts locked and then a forced password reset over the weekend (at least I think it was over the weekend). Can you provide an explanation of why this occurred? By the way, the password reset mechanism is not...

Hi folks, As background, I'm an IT security person, and it's fair to say we are sometimes prone to paranoia... Just went to log into VFF and my account had been locked (without notification), and needed a password reset. Leaving aside the horror of how bad the VFF password reset is, normally...

Hi folks, Just having a moment of doubt as I plan a roughly 3 week road trip in the US for next year. I think I know the answer here, but rental car insurance information seems to be intentionally confusing to ensure people pay as much as possible, so I'm hoping someone can confirm my...

Hi folks, Just made a points booking with singapore air, Air Canada being the carrier. Hoping to select my seat but the SQ website won't let me, and so far (it's only been a couple of hours since the booking) the Air Canada site doesn't recognise the PNR. I can't find a separate AC PNR...

Hi folks, I've been a bit down on VA lately, and have started steering some points to QF again for the first time in years, but the programme worked well for me this week, so thought I'd share... I'd been trying to get flights organised for a trip to the US and Canada late next year. I was a...

Hi folks, Hoping someone can confirm that even though the Brisbane lounge premium entry is closed on the weekends these days, the valet still operates? I'll be dropping off the car during the week but picking up on the weekend. The website seems to say this should work fine, but given how...

Hi folks, Anyone know how international arrivals work into LAX T5, including a checked bag? I'll be coming into T5 from Costa Rica on Delta before heading back out on VA7 - can I do an airside connection to get over to TBIT, or will I have to go out and clear security again? Hoping to figure...

Hi folks, Anyone been on a 777 lately? Wondering if they are maintaining the interiors properly leading up to the refit as I have a couple of transpacs coming up in them. Any planes with seats that should be avoided? Cheers, Danny

Hi folks, I just got back from a decent length holiday using a bunch of points, thought I would quickly report back: VA BNE-LAX in business... Just as well they are updating their business seats, as they're a bit old, and no direct aisle access just doesn't cut it anymore. On the upside...

Hi folks, I'm on VA7 tomorrow morning so keeping an eye out for any issues - sounds like there might be some delays: Virgin Australia flight VA8 to Brisbane turned back due to cracked windscreen Anyone know anything more than what's in the article? Cheers, Danny

Hi folks, Anyone else unable to even start a search from the velocityrewards.com.au Redeem->Flights->Book a Flight page? Seems to be broken for me... Danny

Hi folks, I thought I understood award pricing, but after fighting with the call centre I am no longer sure. My confusion - I thought the post-Sabre issues award pricing basing on separate sectors (finding the points values for BNE-AUH and AUH-LHR and summing them, instead of treating them as...

Hi VFF, I realise you probably won't be able to say anything in response to this, but can I request a check on whether any recent maintenance has resulted in award availability not being what it should? I think business availability in VA7 reduced significantly recently, and on the Etihad...

Hi folks, I don't think we can do a mixed class reward booking (one leg in business and and one in first on Etihad), correct? Cheers, Danny

Hi folks, Has anyone ever found any J award availability on Air NZ from East coast Oz to San Fran? It sure would be convenient for an upcoming trip, but it t's starting to seem like NZ just doesn't do points seats in J across the Pacific! Cheers, Danny

Hi folks, Contemplating a mid-year trip to New York on VA points (or converting them to SQ points), anyone have any opinions on the best way to get to NYC from Brisbane? VA to LAX involves LAX (yuck) and flying in the US domestic (yuck again), but is the most direct, cheapest, and I believe...